Overall rating
4.1
Counts per rating level
  • 61% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 24% of ratings are 1 stars
July 18, 2019

This system is very easy to use, it is very practical and can quickly find out the buyer information of logistics information.

beatits
Hong Kong SAR
9 months using the app
June 1, 2022

Hey, my chinese agent won't log out of the dianxiaomi account. I changed the shipping agent and the new one can only log in, when the old on log's out. Can you help me? Thank you

calmingpets
Germany
9 months using the app
July 18, 2019

The system is quick on the response and also the accuracy of keyword search is very high.
With the variety of professional functions we can also complete the the data organizing and analysis efficiently.

hipsbshop
Hong Kong SAR
7 months using the app
dianxiaomi replied May 7, 2021

Awesome! We're glad you're happy with our features. We do our best to make sure your experience is seamless. Thank you for choosing our services!

December 30, 2019

The biggest problem is that there is no OBERLO function. You can learn from the shopmaster. Of course, some of the functions are more powerful. The support for shopify is too small. It needs to work hard to catch up

Ali1688Mall
China
7 months using the app
July 18, 2019

We used Dianxiaomi for more than a year, mainly with the order module. During this period, their technology has been continuously improved and optimized, and they have listened carefully to customers' opinions, tracked customer feedback, and often started offline training. Especially good, I like it very much.

Chicray
Hong Kong SAR
7 months using the app
July 18, 2019

There are several advantages for daily working by using this APP for a period
1.Quick searching speed via a variety of key words.
2.Powerful function of exporting order data, which is very convenient for data analysis.

Some tips to improve
More simple interface design
Add the function : enable linking to shopping website product link by clicking item SKU

soulory.com
Hong Kong SAR
6 months using the app
March 4, 2022

Great app. The team is also amazing! I'm very happy to work with them. They know what they're doing. Highly recommend!

thenovastore
Bulgaria
5 months using the app
December 8, 2020

Stay away!!! I have been using this company from a sourcing agent I found. The agent I was working with has since quit, One of my packages has still not been delivered after 3 months sitting in the yun express local somewhere and no one is getting back to me how to solve this! I had to refund my customer $142 and I still don't know where the package is and how to get it to customer and no one is responding to me!!! Worse business ever!!!

Bohemian Glam Decor
United States
Over 1 year using the app
dianxiaomi replied May 7, 2021

We're sorry to hear about your experience but thank you for letting us know about your feedback! Dianxiaomi can not help you deliver the package because we don't have the goods in hand, you should contact your agent to resolve this issue.

January 18, 2022

We used this service and it was not so bad. The system is very bad. You get a spreadsheet for your stock level and that is it. What made us upset was when they made the mistake with our order they did not fix it. If they forgot some items they made us pay for the freight again.

ZAC MOTOR SPORT
Australia
Over 1 year using the app
dianxiaomi replied March 29, 2022

We're very sorry to hear about your experience but thank you for sharing it!
Our APP is working for Chinese sellers only, you're suggested to get an agent in china to help you working with our APP.
In addition, dianxiaomi is ERP management software, which is convenient for managing the shop and will not charge logistics fees. For the issue of freight, we suggest you contact the logistics provider.

August 10, 2021

我使用了店小秘作为上架产品和处理订单的运用,大大提升了工作效率,提高了营业额,对中国用户实在太友好了,简单有效解决很多问题,同事上手的时间非常快,对一个发展初期的公司或者团队都是不二人选,强力推荐店小秘

fastysoul
United States
3 months using the app