Reviews (35)

Overall rating
3.3
Counts per rating level
  • 54% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 9% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 29% of ratings are 1 stars
January 18, 2022

We used this service and it was not so bad. The system is very bad. You get a spreadsheet for your stock level and that is it. What made us upset was when they made the mistake with our order they did not fix it. If they forgot some items they made us pay for the freight again.

ZAC MOTOR SPORT
Australia
Over 1 year using the app
dianxiaomi replied March 29, 2022

We're very sorry to hear about your experience but thank you for sharing it!
Our APP is working for Chinese sellers only, you're suggested to get an agent in china to help you working with our APP.
In addition, dianxiaomi is ERP management software, which is convenient for managing the shop and will not charge logistics fees. For the issue of freight, we suggest you contact the logistics provider.

August 10, 2021

我使用了店小秘作为上架产品和处理订单的运用,大大提升了工作效率,提高了营业额,对中国用户实在太友好了,简单有效解决很多问题,同事上手的时间非常快,对一个发展初期的公司或者团队都是不二人选,强力推荐店小秘

fastysoul
United States
3 months using the app
June 2, 2020

I wanted to use this app, but everything is in Chinese. I wish there was the option to select English language.

Prime Stash
United States
Over 3 years using the app
dianxiaomi replied March 29, 2022

We're very sorry to hear about your experience but thank you for sharing it!
Our APP is working for Chinese sellers only, you're suggested to get an agent in china to help you working with our APP.

March 10, 2021

Great app, easy to install and my agent fulfill our orders automatically, the only inconvenience is that it's only in Chinese, but so far it's not needed because only the agent uses it.

Zayapet
China
About 1 month using the app
dianxiaomi replied May 7, 2021

Thank you for the feedback! We love having you with us and we'll make sure to do our best to help you succeed!

February 3, 2021

No support here, i have an agent that installed this app and then when i got customers ordering he went missing in action cannot get hold of him for the last 2 days, and customers orders just sitting waiting to be fullfilled.

Passion HQ
South Africa
5 months using the app
dianxiaomi replied March 29, 2022

We're very sorry to hear about your experience but thank you for sharing it!
Our APP is working for Chinese sellers only, you're suggested to get an agent in china to help you working with our APP.

February 21, 2022

Good day,
we are a fast growing small business and are looking for support in shipping with improved delivery times. Your task would be to process existing orders and send them to the customer in Germany with a best delivery time (7-10 days). Part of your job will also be to suggest products with the best possible price so that you and we get the best possible profits. We thank you in advance and wish you to contact us at the following address: ND-Comp@outlook.de

ND Schmuck
Germany
28 days using the app
February 22, 2021

This app simply doesn't work. I was able to download it and set up an account (even though everything is in Chinese) but since then it won't open. It's been a few days and I need this app to get my store on autopilot. Terrible app. Find another way.

Riqette
United States
2 months using the app
dianxiaomi replied May 7, 2021

We're very sorry to hear about your experience but thank you for sharing it!
Our APP is working for Chinese sellers only, you're suggested to get an agent in china to help you working with our APP.

July 18, 2019

With a few months of experience, from order modules, purchasing modules, warehouses modules, the experience is getting better. I believe that the future will get better and better.

Bsubuy
Hong Kong SAR
7 months using the app
July 18, 2019

I used this app to manage inventory, the overall sense of use is OK, but there are still areas that can be improved.

pickitus
Hong Kong SAR
6 months using the app
February 14, 2021

It does the job if you have a trustworthy agent which is difficult to find in China. My agents saw all my data and copied my store/products so make sure you know how to set up the app or simply avoid using it

Giarité
United Kingdom
3 months using the app