Reviews (54)

Overall rating
4.7
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
Edited October 5, 2022

One thousand stars for the performance of this perfect app; ONE MILLION stars for the incredibly rapid-response customer care from its developer, Michael! I knew nothing about digital delivery apps when I went searching for one, so I read the reviews for almost every one available. I ultimately chose Uplinkly Digital Downloads for three reasons: (1) the clear-language description of its capabilities, and (2) the performance ratings from users, but what sealed the deal for me was (3) every single review of UDD stated the unparalleled customer service provided by Michael. Because he is the developer, he knows every tiny detail about the app, and is willing and able to impart knowledge to help his customers. Now, as we all know, there are lots of headaches with new business startup, You need a strong, timely, and reliable tech support; it is comforting, if not vital. And that is the kind of support you will get from Michael. He picked me up and set my feet on solid ground more than once, and I am very grateful. Do yourself a favor, and give Uplinkly DD a try! Best decision I have made, and it will be yours, too.

Oldmrsmoody.com
United States
Almost 2 years using the app
March 21, 2022

Great app, and fantastic support. Michael replies super quickly and has been able to help me with my queries. I looked at many apps for eBooks and I'm so pleased with my choice. Highly recommend.

LUXTRA
United Kingdom
Over 1 year using the app
December 9, 2020

If I could give this app a million stars I would. The creator of this app is amazing he saved my entire store for me when shopify wasn't even willing to help at all no support period. When I sent an email to this app for support I got an email back and support was given to me freely. I haven't paid for this app yet because they do offer a free trial so I am in that stage. For them it isn't about money at all it is about the customers...giving them support...making them successful...taking away stress. Customer service is something you cannot replace when it comes to your business. As long as I am with shopify this app will have my business. It has some quite amazing features too! Don't even think about it if you are searching for an app for your digital downloads this is HANDS DOWN the best choice in the app store! I honestly will never be able to say Thank you enough. Keep being amazing and treating people as I was treated. GREAT THINGS are coming your way. There are still good people in the world and you are one of them!

On The Fritts Designs
United States
Over 1 year using the app
Uplinkly replied December 21, 2020

All we can say is WOW! Thank you for such an awesome honest review - we are so happy to have been able to help you. Our team thrives on feedback like this, so thank you again :)

December 29, 2022

We could not run our business without this great app. It allows our customers to download our digital products or view them online with built-in safe-guards to protect them. Plus, the developer of the app has been extremely responsive to our questions and has provided use with invaluable suggestions for running and growing our business.

Prevention Plus Wellness, LLC
United States
Over 1 year using the app
June 15, 2021

We would like to protect the content in PDF. After some research, we decided to try UpLinkly. We are really satified with the application that is very easy to use and intuitive. The support team is top notch. We're very happy and highly recommend UpLinkly for your file delivery on Shopify.

SOS Impro
France
Over 1 year using the app
March 16, 2021

Great app and great service!
The team has been available for all of our needs, and make everything possible. The app lets us do a variety of things with our digital products and helped us take our business to the next level. We highly recommend this app and team.

AbsMaster Fitness
United States
Over 1 year using the app
Uplinkly replied March 17, 2021

Thanks! We're so happy to hear you've been able to take your business to the next level. Great stuff and all the best for 2021 :)

May 10, 2022

I love this app! I looked and looked for an option for my digital file download products, and nothing worked quite right. This is perfect! It's easy to use and delivers my products exactly how I want. Also, Michael responded to an email from me right away. Not only did he help me do what I wanted to do, he went above and beyond to make it blend in with my color scheme and theme. Thank you!

Wonderfully Made Marketplace
United States
Over 1 year using the app
September 17, 2021

The best support in the world. Thank you so much Michael, for your help, your patience and the video you made for me. I am so happy. It was a hard work for you, I think. ;-) Kind regards, Barbara

Hannes & Friends
Germany
Over 1 year using the app
Edited October 11, 2023

You need look no further, this is the one! I don’t usually write reviews, but on this occasion I felt compelled to do so. Yes, the app works perfectly, looks great, and is very easy to use.
But I mainly want to share the experience we have had with Michael and his team. I am trying to think of adequate words to describe the quality and speed of their customer service, exceptional, impeccable, outstanding. Their customer service should be the standard by which all companies operate, a standard that all companies should strive to attain. Thank you Michael, for all you have done, isupportcharity.org.uk wish you every success, and send you our best wishes.

allprofits2charity.org.uk
United Kingdom
Over 1 year using the app
October 25, 2020

Just installed this a day ago. So far it seems to work great. Customer service responded quickly to a question I had.

SUPERBUG
United States
About 1 year using the app
Uplinkly replied October 27, 2020

Thank you for your feedback and review. Glad to hear it's working great for you - it's always nice to hear from clients!