Reviews (53)
Refine
-
By rating
LOOK NO FURTHER! This is the app for fixing the digital download issues you have. Fabulous customer service. 50 reviews and they're all 5 stars. Nice job with this app
I had a problem with my file downloads, and reached out to support on a Sunday evening. The issue was fixed pretty much straight away. Now that's what I call support!
Wonderful, we are happy to help and glad the issue was sorted straight away.
Thank you for your continued support and all the best for 2021.
This app works great and the customer service is top notch. I highly recommend. They returned my emails within the same day and helped me customize a template to meet the needs of my store. They went above and beyond helping me with my set up. It's very easy to use and the customers have been very happy with their experience as well.
Thanks so much for your review! It's lovely to hear your customers are very happy. All the best for 2021.
Awesome app! It allows you to have multiple files for each variant of the product listing. You can have a base file that is on all variants. You can import existing products from Shopify. You can make the files available on the order confirmation page instantly as well! And customer service is amazing! Michael added on a download button that matched my store theme into my customers purchase history so they can always access their downloads! Super fast response time as well!
So happy to see you love all the flexible features of the app and that we could tailor an idea to suit your customers. Your review has made our team's day! :)
I absolutely LOVE and swear by this App! If you have e-courses, e-books, pdf or almost any digital product for sale, this is the App for you!!! I love that I'm able to see when a customer has downloaded and how many times, as well as control the availability.
After searching for the least expensive and most secure way of delivering ebooks in PDF form, we decided to try Uplinkly with its pdf stamper. People will be less inclined to share when their name is stamped on each page along with a clearly stated copyright. The file can only be downloaded once and is locked so the average users won't be technical enough to figure out how to print or copy pages. Downloads are easy to set up and the process is smooth and easy to track.
We had a couple of issues with user error and the support team were amazing at helping to make the download process even easier by adding simple directions to the download page for those with technical challenges.
Whenever I've reached out to support they've been incredibly responsive and helpful!
I absolutely recommend this plugin.
Very easy to use. I can navigate and upload eBooks to my store with zero issue. I emailed tech support to help double check my setting is correct. The team is really excellent. Just like all the other 5 stars review has said. Speedy response time. Very helpful and gave me excellent advice. Thank you team!
App is brilliant - does everything it says it will. Better yet, the customer service is outstanding.
So good to help you change over to our service with your large volume of products! We learned more about the need easily mix and match physical and digital products as different variants for the same product. And combine the two together within a single variant. Wishing your business the greatest success this year. Excited to see you are also combining with Etsy.
amazing app! great customer service helped me integrate downloads to my account page for my customers in a few hours! Thank you!
Awww, you are too kind! It's our pleasure - we are very happy you're all set up to deliver your digital files :) Thanks for the review!
One thousand stars for the performance of this perfect app; ONE MILLION stars for the incredibly rapid-response customer care from its developer, Michael! I knew nothing about digital delivery apps when I went searching for one, so I read the reviews for almost every one available. I ultimately chose Uplinkly Digital Downloads for three reasons: (1) the clear-language description of its capabilities, and (2) the performance ratings from users, but what sealed the deal for me was (3) every single review of UDD stated the unparalleled customer service provided by Michael. Because he is the developer, he knows every tiny detail about the app, and is willing and able to impart knowledge to help his customers. Now, as we all know, there are lots of headaches with new business startup, You need a strong, timely, and reliable tech support; it is comforting, if not vital. And that is the kind of support you will get from Michael. He picked me up and set my feet on solid ground more than once, and I am very grateful. Do yourself a favor, and give Uplinkly DD a try! Best decision I have made, and it will be yours, too.