Reviews (241)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex discounts and promotions, such as BOGO and multi-level discounts, especially effective during major sales events like Black Friday. It features a range of tools including single-use and multi-use codes, discount scheduling, and integration with email marketing platforms for advanced promotional strategies. The app also supports automatic addition of promotional items to carts and creates urgency with real-time price adjustments and countdown timers. While there is a learning curve during initial setup, the app performs seamlessly once configured. The support team is noted for being responsive and helpful, with continuous improvements and responsiveness to merchant feedback enhancing its usability for e-commerce promotions.

June 10, 2018

Awesome app!! works every time not just sometimes... the support team was amazing – went out of their way to ensure we were connected properly. Highly recommend it to all : )

Radio Velvet
Australia
10 months using the app
February 21, 2020

this app does quite a bit so there is a lot to learn, thankfully they have a tutorial in the beginning to walk you through and on top of that the customer service is excellent, they have helped me set up everything I couldn't figure out in a timely manner, bart Andrea and eloy have helped me out and all been excellent

Garys Glass Adventure
United States
10 months using the app
Discount Ninja replied February 25, 2020

Thank you for your review! Happy to hear your kind words about our support staff. We continue to invest in improving documentation and onboarding to allow you to learn about all the features of the app in the best way possible.

November 7, 2017

An incredible piece of software by a team with insanely good customer service. Super impressed and moved to a paid subscription. Thanks, Limoni!

Wolfandtimber
Canada
10 months using the app
October 2, 2017

Wow... a way to avoid asking customers to "Enter XXXX" on checkout? Sweet! I really appreciate this app... it definitely solves a need for being able to share discounts. Thanks for making this app!

Iwannabeasaint
United States
10 months using the app
October 7, 2020

We used this app to deploy Buy X get Y promotions for multiple brands simultaneously since Shopify default mode doesn't support multiple automatic discounts together. The app UX could be improved I guess. It took us a while to figure out how stuff works. But since the support team was super helpful, they walked me through the functionalities and eventually got me trained.

Care n Cure Pharmacy Qatar
Qatar
9 months using the app
Discount Ninja replied November 4, 2020

Thanks for your review. We've recently refreshed the UX of the app to make it easier to discover key features. We hope you'll like it!

November 1, 2017

Love this app. Great support too!
Using these links in dynamic ads in Facebook at the moment.
Saw a bump in conversion as soon as I started using it.

Golf Pupils
Belgium
9 months using the app
November 29, 2019

Really great app to use. I had some very specific ways I wanted to discount products and this worked great. When I couldn't figure out how to set on of the offers I contacted the support team and they got it working for me almost straight away. Great Stuff!

innoscentaromas
United Kingdom
9 months using the app
Edited December 15, 2021

Support is Everything!!! The support team does not give up on you -they stay with you .i love Discount Ninja-the support is FANTASIC!!!!! if i need help they always get back yo me with clear directions- i really appreciate their efforts . they have also helped me build promos Try them they really work hard to make your promos GREAT

robertachiarella.com
United States
8 months using the app
Edited February 23, 2018

Excellent App to boost conversion rates. I would highly recommend this app.
And Amazing Customer Support!

Myteecreations Com
United States
8 months using the app
January 9, 2023

Discount Ninja is a Shopify app that allows merchants to create and manage discount codes for their store. It offers a range of features including the ability to create single-use and multi-use codes, set expiration dates and usage limits, and track the performance of discounts. The app also allows merchants to create bulk discounts and schedule discounts to go live at a specific time. Additionally, Discount Ninja provides integration with email marketing platforms and allows merchants to send discount codes to specific customers or customer segments.

I recently started using Discount Ninja for my Shopify store and I am blown away by how powerful and easy to use it is. The app has a wide range of features that allow me to create and manage discount codes in a way that is both flexible and intuitive. I particularly appreciate the ability to create bulk discounts and schedule discounts to go live at a specific time. This has saved me a lot of time and effort, and has helped me to drive more sales and engagement with my store. Additionally, the integration with email marketing platforms has been a game-changer for me. Overall, I am extremely satisfied with Discount Ninja and would highly recommend it to any Shopify store owner looking to create and manage discount codes. So, it deserves 5 stars from me.

Mickaël Lin

VXAparts
Hong Kong SAR
8 months using the app