Reviews (242)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced promotional features and user-friendly interface. It effectively handles complex discounts, such as stacking and automatic promotions, enhancing sales strategies and customer engagement with real-time pricing and countdown timers. The app supports diverse promotions at product and cart levels and operates smoothly once set up. The support team is also praised for their quick and efficient problem resolution.

Edited September 18, 2024

Great app normally. Very good at dealing with more complex discount setups.

We have had to contact support a number of times, often for just small issues and they have normally been fixed quickly

Afrihair
New Zealand
Over 2 years using the app
Discount Ninja replied November 24, 2024

Thank you for the kind words! 🌟 We’re so glad the team was able to provide you with top-notch support. We’ll be sure to pass along your compliments—it’ll make their day! 😊

December 3, 2024

We love it! It has all the customizations and the team is super helpfull

Muscari Collection, S.L.
Spain
12 days using the app
November 4, 2024

We could dynamise our promotions thanks to Discount Ninja, and the help desk is very reactive and always pertinent.

COSMETICARY
Belgium
10 days using the app
May 16, 2024

Discount Ninja is an invaluable app for our store. We've tested every GWP app in the Shopify App Store, and Discount Ninja stood out because it does exactly what we need. While other apps come close, none match the performance of Discount Ninja.

There is a bit of a learning curve, but once you get the hang of it, you'll love it. The app developer is incredibly responsive. I've made three suggestions to improve the app, and two have already been implemented, with the third in the works. It's great to see a team that listens to feedback and continuously improves their product.

If another app conflicts with Discount Ninja, the other app goes—that's how essential it is to us. We highly recommend Discount Ninja for anyone looking for a reliable and effective GWP solution.

Scent Lodge
Canada
Over 1 year using the app
June 2, 2024

able to do most of the promotion we run in store & see the promotion results.

However when we want to promotion such as 2 for $12 it'll be difficult as the 3rd item on the cart won't be its original price but $6.

Overall would recomend as this app has helped us with plenty of promotions we want to run.

JAPAN HOME SINGAPORE
Singapore
About 3 years using the app
June 27, 2024

We've been using Discount Ninja for quite some time now. It is an awesome app which ticks all our boxes. Customer service is prompt and very helpful. Highly recommended.

Retail International Group
Malta
Over 3 years using the app
Discount Ninja replied November 24, 2024

We're so happy to hear how Discount Ninja is helping you with all your promotion needs! 🚀

May 12, 2024

We've been using Discount Ninja for 2+ years and have only positive things to say about the app and about their tech support. We've not had a single issue but when we have questions, the techs at Discount Ninja are quick to reply and help out. Their communication is clear and helpful and they are constantly making improvements to what their app offers.

Cha May Ching Museum Boutique
United States
Almost 4 years using the app
June 5, 2024

Discount Ninja has been very helpful for us in making promotions EASY for our customers. Shopify has a lot of limitations around discounts and promotions (i.e. automatically adding promo items to a cart, etc.). DN's support team has also been extremely helpful. Highly recommended!

Boardroom Socks
United States
Over 1 year using the app
Edited March 28, 2024

Lots of promotions types and flexibility to create the promos at product level and cart level.
Our team was experiencing slowness issues with the app with large number of promotions, we contacted the support and the leadership team were quick to jump on this and fix the issue very quickly. Speed has improved significantly and we appreciate the support from them.

Baby Brezza
United States
Over 3 years using the app
August 4, 2024

Really helpful team of people. Would strongly recommend.

Marcus

Against The Grain Furniture
United Kingdom
Over 4 years using the app
Discount Ninja replied November 24, 2024

Thanks Marcus. We appreciate your kind review!