Overall rating
4.4
Counts per rating level
  • 80% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable promotional features, including multi-level and automatic discounts, which can enhance conversion rates and sales. However, it may be challenging for beginners and could present compatibility issues with other apps and devices. Some merchants reported glitches and problems with discount display and automatic application. The app doesn't support Shopify POS and might slow down site speed. Despite these drawbacks, the customer support is often described as responsive and helpful.

February 2, 2024

Been using Discount Ninja for almost 3 years now and really helps setup multi level discounts when you're wanting automatic discounts like 'add 4 items to your bag to get xx discount'. Shopify should offer this as standard but that's just Shopify for you.

Tried other discount apps in the past but Discount Ninja is the one that I've found works the best.

Super fast customer support too even out of hours. Recently spoke with Manuel who helped solve quite a large issue with the website in less than 15 minutes.

Would recommend.

WheelyFresh
United Kingdom
Over 3 years using the app
Limoni Apps replied March 31, 2024

Thank you so much for your kind words! We're thrilled to hear that Discount Ninja has been a valuable asset for your business over the past three years. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help!

Edited March 28, 2024

Lots of promotions types and flexibility to create the promos at product level and cart level.
Our team was experiencing slowness issues with the app with large number of promotions, we contacted the support and the leadership team were quick to jump on this and fix the issue very quickly. Speed has improved significantly and we appreciate the support from them.

Baby Brezza
United States
Almost 3 years using the app
April 15, 2024

The team at Discount Ninja are amazing. I have had a number of questions over the time that I have been using the app and they are always timely, friendly and on the job! The app performs well for my needs and I definitely recommend.

Aquadash
Australia
Over 1 year using the app
April 1, 2024

Full featured for our needs with the ability to do extremely specific as well as general sales. The Swiss-Army-Knife of apps.
When needed, technical support is expedient and on target.
Used continuously for the past 2 years and no plans to change.

Thanksgiving Coffee Company
United States
Over 2 years using the app
March 25, 2024

One of the best discount apps for Discounts, with an amazing customer support. We've been using it for a year so far.

Invisible Bead Extensions
United States
11 months using the app
January 24, 2024

Awesome app that does all the things you've been hoping for when it comes to displaying discounts. Customer support team is quick to respond and resolve issues. My ONLY complaint is that it's a pain to install and requires the team to do it for you if you're code illiterate. But I do get it, because it involves editing some pretty intricate parts of your back end. Overall, highly recommend.

One Bungalow Lane
United States
18 days using the app
December 18, 2023

I'm very impressed with the fantastic support we've received from the app team! They're incredibly responsive and always ready to help! We've only scratched the surface of all the features available, but we're excited to dive in and explore all the possibilities.

Niche
United States
About 3 years using the app
Limoni Apps replied March 31, 2024

Thank you for your wonderful feedback! We're thrilled to hear that you've had a positive experience with our support team over the last three years. We're here to assist you every step of the way.

November 30, 2023

Discount Ninja has been AMAZING!!! We have searched for an app that has a feature that does not reset the sale prices when a 3rd party updates my Shopify prices from my POS system, and Ninja has this feature! This allows us to run sales independently on our website. The app has other great features that have saved us time and work. The customer service is very responsive and helpful!

Madison's Niche
United States
About 1 month using the app
January 4, 2024

The support team is super helpful

Oh Beauty
United States
About 1 year using the app
December 5, 2023

5 STAR TEAM! Customer services is fast and amazing. Apps is easy to manage.

Morice Shop
Canada
20 days using the app