Reviews (239)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to handle complex and varied promotional strategies, such as multi-level discounts and automatic promotions. It is praised for boosting conversion rates with features like real-time discount displays and countdown timers, which enhance customer engagement and sales. The app supports a variety of promotions including BOGO and tiered discounts, and is capable of managing multiple promotions simultaneously. Merchants also appreciate the responsive and helpful support team, which assists with custom setups and troubleshooting, and the regular updates that improve functionality based on merchant feedback.

Edited September 18, 2024

Great app normally. Very good at dealing with more complex discount setups.

We have had to contact support a number of times, often for just small issues and they have normally been fixed quickly

Afrihair
New Zealand
Over 2 years using the app
August 4, 2024

Really helpful team of people. Would strongly recommend.

Marcus

Against The Grain Furniture
United Kingdom
Over 4 years using the app
June 27, 2024

We've been using Discount Ninja for quite some time now. It is an awesome app which ticks all our boxes. Customer service is prompt and very helpful. Highly recommended.

Retail International Group
Malta
Over 3 years using the app
June 2, 2024

able to do most of the promotion we run in store & see the promotion results.

However when we want to promotion such as 2 for $12 it'll be difficult as the 3rd item on the cart won't be its original price but $6.

Overall would recomend as this app has helped us with plenty of promotions we want to run.

JAPAN HOME SINGAPORE
Singapore
About 3 years using the app
June 5, 2024

Discount Ninja has been very helpful for us in making promotions EASY for our customers. Shopify has a lot of limitations around discounts and promotions (i.e. automatically adding promo items to a cart, etc.). DN's support team has also been extremely helpful. Highly recommended!

Boardroom Socks
United States
Over 1 year using the app
May 16, 2024

Discount Ninja is an invaluable app for our store. We've tested every GWP app in the Shopify App Store, and Discount Ninja stood out because it does exactly what we need. While other apps come close, none match the performance of Discount Ninja.

There is a bit of a learning curve, but once you get the hang of it, you'll love it. The app developer is incredibly responsive. I've made three suggestions to improve the app, and two have already been implemented, with the third in the works. It's great to see a team that listens to feedback and continuously improves their product.

If another app conflicts with Discount Ninja, the other app goes—that's how essential it is to us. We highly recommend Discount Ninja for anyone looking for a reliable and effective GWP solution.

Scent Lodge
Canada
Over 1 year using the app
June 8, 2024

Very Helpful and respond pretty quickly to questions.
Thanks again for the help.

ITA Sports

ITA Sports Shop
United States
Over 4 years using the app
May 12, 2024

We've been using Discount Ninja for 2+ years and have only positive things to say about the app and about their tech support. We've not had a single issue but when we have questions, the techs at Discount Ninja are quick to reply and help out. Their communication is clear and helpful and they are constantly making improvements to what their app offers.

Cha May Ching Museum Boutique
United States
Almost 4 years using the app
June 3, 2024

I got the great support from the support team very quick too solve the issue was encountered.

Strong recommended Discount Ninja app !

加拿大紫金堂-Tasteforlife-女性機能食補的養生專家
Canada
About 2 years using the app
April 15, 2024

The team at Discount Ninja are amazing. I have had a number of questions over the time that I have been using the app and they are always timely, friendly and on the job! The app performs well for my needs and I definitely recommend.

Aquadash
Australia
Over 1 year using the app