Reviews (178)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants praise this app for boosting sales and conversions with complex promotion logic, including stacking discounts, dynamic pricing, and exclusive offers. It supports BOGO, free gifts, and tiered discounts, integrating smoothly with Shopify and email platforms. The app is user-friendly after setup, and the support team is commended for their quick, expert assistance, especially during high-volume campaigns.
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We’ve been using Discount Ninja for a while now and the experience has been excellent. The app is powerful, flexible, and truly enables complex promotion logic that other apps simply can’t handle. It integrates smoothly with our Shopify setup and has been a reliable solution for our high-volume campaigns.
I also want to highlight Jaypee from their support team - incredibly professional, knowledgeable, and consistently helpful. Every time we needed assistance, Jaypee provided fast, clear, and expert guidance that made a real difference. Outstanding customer service.
Highly recommended for any brand looking for advanced promotion capabilities and exceptional support.
Thank you so much for the amazing review! We’re thrilled to hear that Discount Ninja has been a strong fit for your high-volume setup, that’s exactly what we aim for.
And a huge shout-out from our side to Jaypee as well! We’re lucky to have him, and it means a lot to know his support made a difference for your team.
We truly appreciate you taking the time to share this!
Manuel and Jaypee were absolutely amazing! For the small amount of money a month this app costs me, I am blown away by the collaboration and partnership DN invests in its customers. Thanks so much for all the help!
Thank you so much for the kind words! 🙌
We’ll be sure to pass this on to Manuel and Jaypee — they’ll really appreciate it.
We strongly believe that great promotions go hand-in-hand with great support, so it’s awesome to hear that the collaboration and partnership stood out to you, especially so early on. We’re excited to keep working with you and help you get the most out of Discount Ninja.
Thanks again for trusting us!
This app I have been using a bit for a few months now and it so far is very good. What makes it stand out is the amazing customer support. With any app you install there is a steep learning curve and they make it very easy to intergrade it into your store and easily learn what you need to make it useful and successful
Thank you for sharing your experience! We’re glad to hear Discount Ninja has been serving you well these past months.
Promotion engines can indeed have a learning curve. Our team works hard to make that journey as smooth as possible, so your feedback really means a lot!
We've been using Discount Ninja for 2+ years and have only positive things to say about the app and about their tech support. We've not had a single issue but when we have questions, the techs at Discount Ninja are quick to reply and help out. Their communication is clear and helpful and they are constantly making improvements to what their app offers.
able to do most of the promotion we run in store & see the promotion results.
However when we want to promotion such as 2 for $12 it'll be difficult as the 3rd item on the cart won't be its original price but $6.
Overall would recomend as this app has helped us with plenty of promotions we want to run.
Great app normally. Very good at dealing with more complex discount setups.
We have had to contact support a number of times, often for just small issues and they have normally been fixed quickly
Thank you for the kind words! 🌟 We’re so glad the team was able to provide you with top-notch support. We’ll be sure to pass along your compliments—it’ll make their day! 😊
Discount Ninja is an invaluable app for our store. We've tested every GWP app in the Shopify App Store, and Discount Ninja stood out because it does exactly what we need. While other apps come close, none match the performance of Discount Ninja.
There is a bit of a learning curve, but once you get the hang of it, you'll love it. The app developer is incredibly responsive. I've made three suggestions to improve the app, and two have already been implemented, with the third in the works. It's great to see a team that listens to feedback and continuously improves their product.
If another app conflicts with Discount Ninja, the other app goes—that's how essential it is to us. We highly recommend Discount Ninja for anyone looking for a reliable and effective GWP solution.
I've been using this app for a good year+. The DN support team is always quick to answer any questions and update any request I have. I highly recommend using their app for all your promotion needs.
Discount Ninja has been very helpful for us in making promotions EASY for our customers. Shopify has a lot of limitations around discounts and promotions (i.e. automatically adding promo items to a cart, etc.). DN's support team has also been extremely helpful. Highly recommended!
Wonderful app and great customer service!
Thank you for the kind words! We’re really happy to hear you’re enjoying the app and our support. 😊