Overall rating
4.4
Counts per rating level
  • 80% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable promotional features, including multi-level and automatic discounts, which can enhance conversion rates and sales. However, it may be challenging for beginners and could present compatibility issues with other apps and devices. Some merchants reported glitches and problems with discount display and automatic application. The app doesn't support Shopify POS and might slow down site speed. Despite these drawbacks, the customer support is often described as responsive and helpful.

April 13, 2018

Excellent app and even better support. Bart and his team are very responsive and extremely helpful in implementation. The app is really powerful and looks like it will drastically improve our storefront.

Knitpic
United States
5 months using the app
May 30, 2018

This is the ONLY discount app that you need. They covered all bases! Also, Bart and his team go above and beyond to make sure that your store code works properly with their app. Best customer service ever.

Suit Squares
United States
5 months using the app
August 13, 2018

Definitely 5/5. Big shout out to Bart (&the other support members). This app will bring your sales to another level!! It makes it much more painful for customers to not buy once they land once they land on your page while the app is doing its thing. AMAZING A++ APP!

Withambience
Netherlands
4 months using the app
July 10, 2019

Fantastic App. Support is fast, im talking minutes to get a response. I tried multiple Apps and this was the best I found.

cuddlies.co
Australia
4 months using the app
July 8, 2020

Using this app to create discount promo's & free shipping offers etc. So far so good, very easy to use building blocks & triggers with good customisation options. Had some issues with one of my campaigns not activating correctly, but was quickly rectified once I contacted the DN support centre. Looking forward to seeing great results over the coming months.

IndoGlo Naturals
Australia
3 months using the app
February 24, 2023

Excelente app, muy completa y con varios tipos de descuentos, el soporte técnico es maravilloso, responden muy rápido y solucionan culaquier problema con mucha eficacia

PinkUp Cosmetics
Mexico
3 months using the app
March 22, 2018

I looked for an app that can apply discounts and show them in cart. Thanks to Discount Ninja my search is over! Great app! They even helped me set it up for free! Thanks Discount Ninja!

Mjgreen Hydroponics Llc
United States
3 months using the app
September 3, 2021

Best customer support I've seen - they are quick to respond, highly educated with their app, and gave me custom help within 15 minutes which I was told would take a day - 10/10

Foodsmart
United States
3 months using the app
Edited July 13, 2020

Update June 13th:
We have been able to increase our ROAS significantly since customers are able to see exclusive discounts. We have also been able to utilize our email marketing beautifully with the best results we have ever had.

--We still hope they can make this app faster.

June 7th:
A God Send App! Abandoned Cart Recovery went from 3% to 14% in 7 days!

We've been struggling for two years trying to give exclusive discounts for a limited time directly to customers who came from a specific source or link but we couldn't until this app!

We were looking to give our Facebook customers a unique discount so we don't have to keep our store on sale ALL THE TIME! But now we are able to give customers an exclusive discount for a Limited Time (use the timer in the app).

We used to have our abandoned cart recovery rate at around 3-4% and it was a struggle to even do email marketing since the products are on sale all year round.

Since using this app, we were able to remove discounts from our store directly (made it an actual brand instead of a cheap stake on sale all the time) and give exclusives to Facebook and abandoned cart customers after the discount expired.

Giving a discount when the offer has expired is beyond amazing!

Now we are planning to take the abandoned cart recovery to 25% at least and we believe we easily can! Plus, email marketing now makes sense!

We do believe there could be many ways to make this app load faster and show offer faster so we decrease the bounce rate as well!

Discount Ninja! Thank you for making this app! Our sale has Sky Rocketed & we can finally rest in peace.

Relicus™
United States
3 months using the app
February 1, 2021

Loving this app - the visual on product pages and collections as well as the home page helps my customer to know right away what's on sale. Customer service has been fast and efficient. GREAT APP!

MusicWorks Unlimited
United States
3 months using the app