Reviews (241)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex discounts and promotions, such as BOGO and multi-level discounts, especially effective during major sales events like Black Friday. It features a range of tools including single-use and multi-use codes, discount scheduling, and integration with email marketing platforms for advanced promotional strategies. The app also supports automatic addition of promotional items to carts and creates urgency with real-time price adjustments and countdown timers. While there is a learning curve during initial setup, the app performs seamlessly once configured. The support team is noted for being responsive and helpful, with continuous improvements and responsiveness to merchant feedback enhancing its usability for e-commerce promotions.

November 25, 2020

Amazing customer service, and great functionality with this plugin. This plugin can literally do everything you could possible want to do. Would 100% recommend.

Strands of Silk
Australia
10 days using the app
Discount Ninja replied November 28, 2020

The team at Discount Ninja is grateful for your kind recommendation!

Edited November 14, 2019

Support for this app was phenomenal!! We had a last-minute sale we were trying to get this working for and they went above and beyond to make sure it worked as we needed it to. Thank you!

Worth Collection
United States
9 days using the app
March 14, 2019

I have used Discount Ninja for a sales event. We can control more parameters than any other app we previously used. We used Ninja to combine two discounts and it works very well. It solved one major problem: We don't want customers to use discount coupons at the same time with a sales event. The countdown timer works great. Thanks to Bart and Andrea, installation of the snippets done perfectly and we can show the discounts on every page. A very good designed app and perfect customer service and guidance.

FERKOS FINE JEWELRY
United States
8 days using the app
January 15, 2020

We weren't able to make this work with our store due to complications with another app but Eloy did a great job with customer support. He was very detailed and helped us as much as he can. Thank you!

Chemix Lifestyle
United States
7 days using the app
November 13, 2018

I would recommend discount ninja app to all shopify merchants who want to combine multiple discounts for customers at checkout. This is a very useful app to create promotions and make more sales!

Whenever i had a problem to finish my settings, the customer service were ready to help. I believe this app which benefits me can also benefit other customers. All in all, it worth a try.

SmallRig
Hong Kong SAR
6 days using the app
September 21, 2023

App is great for complex discounts and the service is fast.

Swimming Pool Discounters
United States
5 days using the app
November 29, 2020

Bart attended me very very good, good customer support and very useful app, I recommend it, for sure!

MaestrosZen
Spain
4 days using the app
November 8, 2017

If you're looking for a great app with the most incredible level of customer service that I have ever experienced in my life - LOOK NO FURTHER!
I have tried many apps that I was never really able to use because the support was not there. Questions went unanswered and help never arrived.
That will not happen here.
You're in GREAT HANDS with Discount URL. This company should teach other developers how to treat there customers.

Refurbees
United States
4 days using the app
September 23, 2020

App is extremely flexible and effective. Bart and Andrea in customer support are excellent. It gets my highest 5-star rating.

RacingUSA
United States
3 days using the app
June 10, 2021

What an amazing Team and app. If you are having problems with the Shopify Shipping charges. This has been extremely easy to figure out with an amazing Customer Service Team make sure to give all the information I need to be successful in making the promotion I'm looking for. They give photos, step by step procedures and quick on responding on any questions I may have. Thank you for all of your help!

Posh Puppy Boutique
United States
About 5 hours using the app