Reviews (242)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced promotional features and user-friendly interface. It effectively handles complex discounts, such as stacking and automatic promotions, enhancing sales strategies and customer engagement with real-time pricing and countdown timers. The app supports diverse promotions at product and cart levels and operates smoothly once set up. The support team is also praised for their quick and efficient problem resolution.

April 15, 2024

The team at Discount Ninja are amazing. I have had a number of questions over the time that I have been using the app and they are always timely, friendly and on the job! The app performs well for my needs and I definitely recommend.

Aquadash
Australia
Over 1 year using the app
April 1, 2024

Full featured for our needs with the ability to do extremely specific as well as general sales. The Swiss-Army-Knife of apps.
When needed, technical support is expedient and on target.
Used continuously for the past 2 years and no plans to change.

Thanksgiving Coffee Company
United States
Over 2 years using the app
June 8, 2024

Very Helpful and respond pretty quickly to questions.
Thanks again for the help.

ITA Sports

ITA Sports Shop
United States
Over 4 years using the app
June 3, 2024

I got the great support from the support team very quick too solve the issue was encountered.

Strong recommended Discount Ninja app !

加拿大紫金堂-Tasteforlife-女性機能食補的養生專家
Canada
About 2 years using the app
March 25, 2024

One of the best discount apps for Discounts, with an amazing customer support. We've been using it for a year so far.

Invisible Bead Extensions
United States
11 months using the app
Edited February 24, 2025

GAME CHANGER!!!! and support is top notch! Their support team is always extremely quick to respond and willing to help with custom features.

STYLES BY SOMA
United States
5 months using the app
Discount Ninja replied November 24, 2024

Wow, thank you for such an incredible review!

September 23, 2024

Outstanding support team.

Cienna Designs
Australia
About 3 hours using the app
March 22, 2018

This is an awesome app that allows you to send a special link that will discount your product to the link holders only! Works great in social media, email, the works. The support team.. IS FABULOUS. They will set this up for you on your site even for the trial version, FREE. You want this app!

Hydropro Sales
United States
Over 5 years using the app
May 11, 2019

We really are appreciating this app. Exactly what we wanted - to incentivise spending more in a completely automated way, and without manual discount codes etc. that the customer has to remember and use. The service we received when we had issues or misunderstood something was quick and accurate. Excellent service. Most apps we think surely aren't worth the money given how relatively expensive they are compared to Shopify's own price, but after programming some discounts and seeing how they work, we think this app will really make a difference.

Matcha Alternatives
United Kingdom
Over 5 years using the app
September 30, 2017

Super powerful app.

Finally I can run multiple campaigns at the time BUT showing the right discount to the right customer profile.

Targeted segmentation per country, client type (i.e past customer, new customer, prospect, etc) is super easy AND so is tracking which campaigns were more successful with nice looking charts.

The personalized coupon generator is quite an amazing feature too.

The support is A++. Try it, you will not regret it.

Bonapiel
United States
Almost 5 years using the app