Reviews (241)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex discounts and promotions, such as BOGO and multi-level discounts, especially effective during major sales events like Black Friday. It features a range of tools including single-use and multi-use codes, discount scheduling, and integration with email marketing platforms for advanced promotional strategies. The app also supports automatic addition of promotional items to carts and creates urgency with real-time price adjustments and countdown timers. While there is a learning curve during initial setup, the app performs seamlessly once configured. The support team is noted for being responsive and helpful, with continuous improvements and responsiveness to merchant feedback enhancing its usability for e-commerce promotions.

January 2, 2021

Really loved this app! Been using this app for almost a year. It allowed me to promote multiple promotion at the same time and super easy to use even on your first try. Their support team are also very helpful and they reply promptly when you ask them questions! Great job, great team. I have also submitted a feature request. Would love to see more great features in future.

Pearlosophy Singapore Official
Singapore
Over 3 years using the app
February 16, 2021

Everything I needed to run promotions!
Support is outstanding, all my questions have been answered quickly and any problem with display has been fixed

Tatami Fightwear Ltd.
United Kingdom
Over 3 years using the app
March 29, 2022

We make extensive use of this app on our site and the flexibility it offers ito promotions is second to none. We've had to call on support a (very) few times and the issues were resolved promptly. Highly recommended.

TruDiamonds UK
United Kingdom
About 3 years using the app
February 2, 2021

I use this app for around month now and I am very satisfied overall.
It gave decent functionality during Holidays period.
Customers' support is at a very high level (felt this 100% when some customization was needed).
Recommended!

BOBO Pops
Cyprus
About 3 years using the app
Discount Ninja replied February 2, 2021

Thank you for your kind review.
Best of luck with the business!

February 22, 2023

Discount Ninja is a great addition if you're seeking to amp up your promotions! Their team answers questions and concerns in a reasonable time frame and follow-up until the issue is resolved.

BLOSSOM BOX
United States
About 3 years using the app
December 22, 2021

This app rocks! Yes, it does everything you need in the discount world. But even better is the reality that no app is perfect and when and if you do run into a problem the Discount Ninja support team is top-notch and responsive.

Shurhold Industries, Inc.
United States
About 3 years using the app
November 5, 2020

This is a great app! We needed to create tiered automatic discounts and it does exactly that. Also, the support team is excellent.

LovePastry.com
United States
About 3 years using the app
June 28, 2019

After trying so many discount applications, I am so happy to say that this is hands-down the best app in the Shopify Store! The powerful ability to configure everything about my promotions and discounts, the granular control over messages and display on pages, and the thorough thought and coding that has gone into this app is just amazing!

If you are searching for the ability to have TOTAL control over your discounts and promos, then search no more--this is the app!

In addition, the support team is the best in the business. They take the time to help you through your install and configuration.

Thank you Bart and Andrea--you're the best.

Liz.Beth Jewelry Co.
United States
About 3 years using the app
October 28, 2022

The team did an amazing job supporting us, they also thought of almost every scenario that you will have involving discount and special offer.
All in all, this app worth EVERY SINGLE PENNY that you will spend!

Longdan Official
United Kingdom
Almost 3 years using the app
April 6, 2022

The app has the best features when it comes to setting up promos, dynamic pricing, exclusive discounts, etc. We have a complex BOGO offer and this is the only app we're able to use for it. The support is great and is always responsive. There was a minor issue with the recent update but it was resolved right away. Overall, we're quite satisfied for more than a year now.

Vision Express PH
Philippines
Almost 3 years using the app