Reviews (241)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex discounts and promotions, such as BOGO and multi-level discounts, especially effective during major sales events like Black Friday. It features a range of tools including single-use and multi-use codes, discount scheduling, and integration with email marketing platforms for advanced promotional strategies. The app also supports automatic addition of promotional items to carts and creates urgency with real-time price adjustments and countdown timers. While there is a learning curve during initial setup, the app performs seamlessly once configured. The support team is noted for being responsive and helpful, with continuous improvements and responsiveness to merchant feedback enhancing its usability for e-commerce promotions.
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We have been using discount ninja for several months now and it has been working wonders for our store. If we experience any issues, the discount ninja team are always on hand to help and their customer service is amazing. They are continuously upgrading the app to meet customer demands and we cannot wait to see what they have planned for the future. Would highly recommend this app to any sites looking to offer exceptional customer experience and offers.
Very useful app, very good support
Fantastic App with even better support. Bart and his team are always available (even in the middle of the night) to support us. Keep it up guys.
Firstly - exceptional tech support and customer service, not usually found these days. This app supports our complex discount rules and frequent promotions. Customization and reporting is fantastic! Highly recommended.
Discount Ninja is a robust platform that allows us a number of different styles of discounts and keep them organized so they "play well" with one another. The control we have on how the promotions display on our website is also very impressive. There is a learning curve to this App so make sure you have someone willing to dedicate the time and energy to figure it out. If you do, Discount Ninja's support team has proven to be responsive and helpful. We have had some issues after updates in the past but it is usually resolved quickly. Good discounting app.
Since launching our Discount Ninja app earlier this month, we have noticed an uptick in conversions and revenue. We canceled another app in order to give DN a try and are very pleased with the results so far. The team is quick to respond to questions and have a great attitude while working with new customers who are learning the app. DN is best-of-class in my experience.
I used this app to help me set up different automatic discounts applied at checkout on different levels of spend (10% off when you spend $50, 20% when you spend $80, etc) and it works well! I had few questions about the set up and how to make the discounts work and their customer service team have been of great help. Strongly recommend it :)
We used the app to run more complex automatic BOGO offers during the last sales season. We were very happy how everything worked out and would like to the the whole DN team for their support in setting it up in our store. Keep up the good work!
Fantastic support and a reasonably easy app to use on the site, anywhere I can't quite work it out I just reach out and they fix it for me quickly and with an excellent explanation that's easy to follow, understand and apply where necessary. Highly recommend.
Discount Ninja is a very comprehensive app with many discount and Bogo options. The also have very responsive and helpful customer support.