Overall rating
3.3
Counts per rating level
  • 82% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 12% of ratings are 1 stars
January 25, 2022

I am very happy about my experience with Doddle. It's such a gift to have a free portal as robust as Doddle, especially when you're just getting started and need to keep the overhead costs to a minimum. I started with a meeting with Aubrey, who walked me through the app andhow it looks from a customer perspective. Then she took me behind the scenes and showed what I'd be able to do with it as the seller. I was then directed to Jeff with onboarding who walked me through the whole set up and helped me launch it live. Thanks for the great experience. Looking forward to seeing how this helps my customers.

United States of Freedom
United States
7 months using the app
December 26, 2021

This app is super helpful and makes your selling process a lot easier. Giving your customer a smooth return process is what everyone looks for! Aubrey gave an amazing intro to the platform and Jeff finished with all the questions that I had left. Great teamwork, organized system and a great app! I highly recommend working with Doodle for your returns/exchanges and the you will not be disappointed with the team that is ready to help whenever you are stuck! Thank you so much.

Lush Apparel Inc
United States
4 months using the app
July 29, 2021

I would say that so far my favorite part about the app is the amazing customer service team. They are wonderful!

Knuckleheads Clothing
United States
4 months using the app
March 16, 2022

I just added the Doddle Returns portal to my site and it looks great! It's very easy to use and I love that I'm not paying a monthly fee to use this app since I am just starting out. I'm excited that this can scale and grow with my business. The best part is the amazing customer service! Catherine was great at explaining how everything works and Jeff made the onboarding and set up so easy! They are quick to respond and incredibly helpful. I'm a very happy customer!

The Kindness Cause
United States
About 1 month using the app
December 9, 2021

I am in the process of setting things up now and thus far the communication has been amazing. Very informative staff and flexible. I really appreciate them. I’ll do an update once everything is up and running

ACIRE STYLE, LLC
United States
About 1 year using the app
December 15, 2021

Such a great app and it's FREE! I was looking for an automated and professional way to manage returns for my customers. This is it! It's user friendly for me and my customers. The best part is the customer service and onboarding, Jeff and Aubrey were great to work with and on hand when I need any assistance. If you are looking for a returns app, look no further.

Douglas Lynn
United States
15 days using the app
May 16, 2021

Probably the worst app I've ever used. There is absolutely no customer service available to assist you. And there's no way to actually get this widget to work for your page. DO NOT DOWNLOAD. A WASTE OF TIME

Millie's Room
United States
3 months using the app