Reviews (882)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-powered search technology that enhances website usability and customer satisfaction, leading to increased sales. Features like synonym search and dynamic reranking improve product discoverability, while customizable search bars handle large catalogs efficiently. The integration process is simple, and the support team, including Lindsay, Byron, and Egor, is praised for their effective assistance. The trial period and valuable analytics on customer search behavior are additional benefits, with improvements noted in SEO and site speed.

October 29, 2021

This app helps our customers find the items they are looking for in the search bar even when they have spelling mistakes. Kiran was extremely helpful through the on-boarding process.

Steven Dann
United States
Over 1 year using the app
February 4, 2022

Amazing customer service! Daniel has been wonderful to work with and always has great suggestions for us.

Trudy's Hallmark
United States
Over 1 year using the app
November 24, 2021

This help my business grow exponentially, made searching for product so much easier for my customers.
Ivan is account manager he went above and beyond helping us getting this product fit to exact needs. i must amazing customer service. thank you guys!

Smoketokes
United States
Over 1 year using the app
April 22, 2021

We are enjoying this app. Helps customers search our website. Plus Kiran K. communicated with us throughout our 30Day trial

Jubilee Gift Shop
United States
Over 1 year using the app
April 1, 2021

10/10 for this app. First of all, Ivan and Sam have been amazing when setting up this app. Their customer service and attention to detail to make sure every step goes smoothly are unmatched when it comes to companies who make these apps. They go to the ends of the earth to get your problems sorted if you encounter them! Anyone wanting to upgrade their search bar this is the app to go ahead with. You can change your search algorithm to however you want with such ease. Doing that with Shopify alone would take a coding genius. We have ours fully customized and it's looking better than ever. We can track keywords, add banners to our search, and much much more. We have various companies approach us about our search and we've never been happy with the speed, functionality and customer service side of things. Already we are seeing sales increase on our own products due to us being able to manipulate what shows first when a keyword is typed. Thank you Doofinder.

Discount Supplements
United Kingdom
Over 1 year using the app
October 13, 2022

Doofinder's onboarding team and their support has been exceptional. Our rep Daniel has helped us every step of the way. We're happy to recommend the product and services to anyone.

rugpublic
United States
Over 1 year using the app
January 2, 2023

Excellent customer service from Egor he has gone above and beyond! He has helped clarify many questions I had regarding Doofinder and has made everything supper simple to understand! 5Stars!

FRNCH
United States
Over 1 year using the app
Edited February 23, 2023

Would like to give a massive thanks to Shaun and the team at DooFinder. Their features and the algorithm for searches is very impressive and the Service provided was top notch!

Balewink
United Kingdom
Over 1 year using the app
February 25, 2021

Actually pretty intuitive and WAY better at finding products than the natice search.
We've got a big catalogue of similar items so really good for us. I would recommend! Kieran the sales guy was very help and supportive too.

Timepieces International
United States
Over 1 year using the app
September 6, 2022

I am very happy with the service and search itself. Lauren was there for me every single step of the process.

LA Chic Jewelry Inc
United States
Over 1 year using the app