DOOFINDER ‑ Search & Discovery

Having checked out the site search competition, we recently trialed Doofinder and we are now pushing it live on our ecommerce site. As a business we can be quite demanding but Byron was always ready to commit his expertise, time and patience to make sure we were fully confident that Doofinder was the right choice and that we were working with a company that understood our requirements and didn't just see us as a monthly cheque. Byron & Doofinder dealt well with some early technical glitches which bodes well for the future as they remained approachable and solution-focused throughout this trial and configuration phase. We are looking forward to optimising our Doofinder configuration even further going into the busiest part of the year, to make the most of a lightning fast and clearly very intelligent system. Happy to give 5 stars at this stage. If I had to point out one area of improvement, I'd say the reporting is a little sparse in comparison to the competition but excellent core functionality at a responsible price, trumps reporting every time.

"I'm about to finish my first month using Doofinder on my website and I'm excited to start the second month. The improvement is clear - it's now much easier for both customers and our team to find products. Jorge at Doofinder was a tremendous help during the setup. His knowledge and patience made everything go smoothly. I'm really looking forward to seeing more positive changes as I continue using it. I'd definitely recommend Doofinder to anyone with an online store for its ease of use and effectiveness.

Starting my second month with Doofinder and it seems to be creating more interaction with our website. The search function is really beneficial both for our customers and internally with staff. Easier to locate products and find what you need quickly when showing customers. Lindsay was great during the onboarding process. She was very knowledgeable and really helped with the learning curve. I would recommend Doofinder to anyone with an e-commerce website with lots of products.