DOOFINDER ‑ Search & Discovery

DOOFINDER ‑ Search & Discovery

Pricing
Free to install. Free trial available.
Rating
4.7 (765)

Revolutionize Product Search and Discovery with Doofinder.

Doofinder is the AI Search & Discovery platform for eCommerce that helps customers quickly find exactly what they need. Whether searching, browsing or chatting with the store. Its technology understands real intent and turns every interaction into a sales opportunity. It serves as a conversational AI layer, boosting conversion, revealing what customers want, what they can’t find, and where the biggest growth opportunities lie. Plug-and-play. No development required. See results from day one.

Doofinder is the AI Search & Discovery platform for eCommerce that helps customers quickly find exactly what they need. Whether searching, browsing or chatting with the store. Its technology understands real intent and turns every interaction into a sales opportunity. It serves as a conversational AI layer, boosting conversion, revealing what customers want, what they can’t find, and where the biggest growth opportunities lie. Plug-and-play. No development required. See results from day one. more
  • AI Assistant: Shoppers ask. Your AI answers, guides, and converts.
  • AI Search: Runs on autopilot. Understands intent. Improves daily.
  • Stats & Optimization: Revenue insights that turn search gaps into more sales.
  • Recommendations: AI-driven suggestions that boost AOV from day one.
  • Category Merchandising: Right products first. Zero dev work needed.

Languages

English

Works with

Pricing

Choose the plan that best fits your business.

Plan Enterprise

Free to install

Custom Pricing. Let’s talk and build your ideal solution together.

Plan Basic

$61 / month

or $661.44/year and save 10%

Features

  • AI Guided Search
  • Custom Results
  • Product Recommendations
  • Quiz Maker

15-day free trial

Plan Pro

$186 / month

or $2,011.44/year and save 10%

Features

  • Everything in BASIC plus:
  • AI Alerts
  • Multi-Index
  • Search Suggestions
  • Dynamic Recommendations

15-day free trial

Plan Advanced

$436 / month

or $4,711.44/year and save 10%

Features

  • Everything in PRO plus:
  • 1:1 Personalized Results
  • AI-Powered Visual Search
  • Recommendations Flows Control
  • 365 Analytics

15-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (765)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
September 8, 2026

When the app is working properly, I really like its functionality. However, I’ve experienced multiple instances where the search stopped working without notice, and I’ve had to contact customer support for manual reinstalls or other fixes related to updates.

My concern is that this has become a pattern, and I simply don’t have the time to continually monitor my search functionality or troubleshoot issues when they arise. My online store is not my only business obligation, and I need the tools I rely on to be consistently reliable.

Jessica Louise
United States
Over 2 years using the app
April 8, 2026

For the second time in a month I have been really let down by their support team. It is really atrocious - be prepared to go days with a broken site search if you use Doofinder.

On this occasion the search bar stopped working because I had apparently exhausted my quota - the app told me I was on the free plan despite being a $61 / month paid user and they cut off the search functionality.

I contacted support but all I got were messages (likely AI) telling me someone was looking into it. This really isn't a difficult issue to solve - it's an obvious error on Doofinder's side. But it has been left over 24 hours now, during which time we've spent marketing budget towards website users who cannot use our site search.

Last time we had to wait 3 full days to resolve a simple issue that broke our entire site search. I recommend looking elsewhere.

Horticulture.co.uk
United Kingdom
About 1 month using the app
March 4, 2026

496% COST INCREASE
496% COST INCREASE - AVOID AT ALL COSTS
I have been a customer of Doofinder since 2021. When I signed up, we agreed a €25 per month price for the lifetime of the contract.

Without consultation, they increased the price to €149 per month — a 496% increase. My usage would actually qualify for their €49 plan, yet they still placed me on the €149 subscription.

When I challenged the increase, Doofinder responded by saying they could no longer meet my expectations, even though my expectations have not changed since the beginning.

Early customers supported this company but it now seems like greed has replaced loyalty.

I also submitted a GDPR data request, which they have failed to comply with.

Based on my experience, I cannot recommend this company in any way.

Screenshelf
Ireland
Almost 5 years using the app

Support

App support provided by Doofinder, S.L..

Developer

Doofinder, S.L.

Calle de Cronos 63, Planta Baja., Madrid, M, 28037, ES

Launched

July 13, 2015

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