Reviews (882)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-powered search technology that enhances website usability and customer satisfaction, leading to increased sales. Features like synonym search and dynamic reranking improve product discoverability, while customizable search bars handle large catalogs efficiently. The integration process is simple, and the support team, including Lindsay, Byron, and Egor, is praised for their effective assistance. The trial period and valuable analytics on customer search behavior are additional benefits, with improvements noted in SEO and site speed.

November 5, 2021

Really amazing service, we are getting conversions through by installing it and hoping this will increase as time goes on. I would recommend this product, but I do think it is expensive hence 4 stars

SVP Jewellery
United Kingdom
About 2 years using the app
August 3, 2021

We liked the way the Doo Finder app works for mobile searches. It is better than our current mobile search. We are still deciding if the PC based search is better than the Shopify search. We signed up for the monthly plan.

Pro UTV Parts
United States
Over 1 year using the app
November 15, 2022

En general esta bien la app, pero cuando hay cambios de precios tarda en actualizar, eso puede provocar que el cliente desconfie de la página y precios.

Michel Domit
Mexico
Over 1 year using the app
June 23, 2022

Very happy with the service I have received from Shaun Kirby, learned a lot about this service and he made it very easy to understand

Prince Menswear Watford
United Kingdom
Over 1 year using the app
November 1, 2022

Lauren was great - helped me set everything up with ease. Excited to see the benefits of the app as it gets used over the next few months.

Sadie's Shop
United States
Over 1 year using the app
April 28, 2021

It's a good app for beginner websites. Very consistent representatives. Easy to use and will check out the other subscription.

ShopLuxury
United States
Over 1 year using the app
July 28, 2023

Tayo at Doofinder was very personable and great to work with and answered all our questions over the course of several days. Thanks Tayo! The app has been a great addition to our site since we believe that providing recommendations to our site visitors is a key way to drive interest and sales.

MusicGoldmine.com
United States
About 1 year using the app
September 21, 2022

I like the way this program looks on my website. Thank you Andrew for your help and continued support.

Imagination Station
United States
About 1 year using the app
March 14, 2023

Sara Diaz has been incredibly helpful in integrating this app into our store. She took the time to explain everything thoroughly. Can't wait to see the results.

Country Home Candle
Canada
11 months using the app
June 28, 2022

Aonghus has been very pleasant and persistent. He took the time to introduce Doofinder to me, walking me through the processes of adding the app, customizing the app, and optimally utilizing the app. We are just getting started, so I will be excited to continue to analyze the data and see its full benefits. Upon starting our plan, I did discover a small flaw, and luckily Aonghus had called me to check on how the process was going, and sent the issue to a support team and assured he would follow up. His customer service is one of the reasons I am giving Doofinder a go!

Frances Jaye
United States
10 months using the app