Reviews (853)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its AI-powered search technology that enhances website usability and customer satisfaction, leading to increased sales. Features like synonym search and dynamic reranking improve product discoverability, while customizable search bars handle large catalogs efficiently. The integration process is simple, and the support team, including Lindsay, Byron, and Egor, is praised for their effective assistance. The trial period and valuable analytics on customer search behavior are additional benefits, with improvements noted in SEO and site speed.
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We tried this app, but unfortunately, we had some issues especially for the mobile devices the search widget would load after a 1-2 seconds delay. And if your store experiences a high number of sessions per day, it might become quite expensive since the cost is based on the number of requests your store makes. Since our store has the around 150k monthly sessions and after installing this app for a week this app made a request of around 55,000 requests. We were on pro plan having 100,000 request per month and the price was $130/month approx. We later had to increase the limit to 200,000 request per month, which significantly increased the cost.
And there is no immediate support for the emergencies.
We’re sorry for the delay on mobile devices, likely due to site or internet speeds. We reached out to offer help and discuss a personalized plan to address cost concerns for high-traffic stores, but we didn’t receive a response.
We’re always working to improve our support. Please let us know how we can assist you further.
We appreciate your feedback and remain ready to help.
Spam
Great app! Doofinder has very useful features that boost our CTR, conversion rate and helps our customers find what they are looking for. It is straightforward to use, however if you are experiencing any difficulties there is a highly qualified support team.
Will at Doofinder was very patient and helpful in showing us how to get the most out of the app features and resolving any issues we experienced.
DooFinder has really simplified searching for products on our site and has great handy features to push promotions within the search bar! Big thanks to Rob for helping us set it up and continued support.
Useful search app for customers. Good reporting and analytics. One small improvement would be for it to tell you the value of conversions that have used this app. Overall good and great support from Rob and team in set up.
Much improvement on Shopify's search functionality. It's a no brainer that this will increase sales and minimise customer frustration
Great tool to have on your website, and direct the customers to the products you want them to buy. Great service from Chris, recommended.
Finally someone trying to sell me a service that is actually worth the price tag. Was sold after the free trial and added 2 sites for one price
Doofinder is a cost-effective solution for indexing our large catalogue of products and serving these to customers - the app is very easy to install and integrates seamlessly with our Shopify store. In addition, the weekly email report allows us to quickly identify any opportunities and increase customer engagement.
A gentlemen from doofinder contacted me to say that there app could help are website. He was absolutely correct, it is a brilliant tool that makes it so much easier for customers to use the search bar. But not only that, there is a great selection of extra features that make for a great way to push sales through our website. Thanks to Carlos for all his help, I haven't had to do anything but a few details and learn the ways!!