Reviews (882)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-powered search technology that enhances website usability and customer satisfaction, leading to increased sales. Features like synonym search and dynamic reranking improve product discoverability, while customizable search bars handle large catalogs efficiently. The integration process is simple, and the support team, including Lindsay, Byron, and Egor, is praised for their effective assistance. The trial period and valuable analytics on customer search behavior are additional benefits, with improvements noted in SEO and site speed.

December 19, 2023

Great search tool app.

WeShipFloors
United States
7 months using the app
December 23, 2023

the worst app- this has ruined our search bar during our christmas rush and there is zero help minus a chat bar that just keeps repeating itself. awful service and has now costed us thousands of dollars

Relaxacare
Canada
14 days using the app
DOOFINDER SL replied February 9, 2024

We deeply value your satisfaction and growth, and we sincerely apologize for any inconvenience our app may have caused you during your Christmas rush. Your feedback is incredibly important to us as we strive to provide the best service possible. May we kindly ask if you reached out to our support directly? We're here to assist you further.

April 22, 2024

Spam

oceanien.ch
Switzerland
About 1 hour using the app
December 8, 2023

Ein sehr nützliches Plug-in. Der Kundenservice ist sehr geduldig und kann jedes Ihrer Probleme lösen. Es ist sehr zu empfehlen.

China Markt Chemnitz
Germany
3 months using the app
November 4, 2020

Much improvement on Shopify's search functionality. It's a no brainer that this will increase sales and minimise customer frustration

Hyfive Products
United Kingdom
About 4 years using the app
November 17, 2020

Great tool to have on your website, and direct the customers to the products you want them to buy. Great service from Chris, recommended.

The Vapour Store
United Kingdom
About 4 years using the app
September 29, 2020

Doofinder is a cost-effective solution for indexing our large catalogue of products and serving these to customers - the app is very easy to install and integrates seamlessly with our Shopify store. In addition, the weekly email report allows us to quickly identify any opportunities and increase customer engagement.

Springboard Supplies
United Kingdom
About 4 years using the app
January 13, 2021

Great app! Chris was extremely helpful setting up and was there for any questions I may have had. Great customer service!

Pintuck & Purl
United States
Almost 4 years using the app
March 16, 2021

Thank you Doo Finder for this fab app which I can see is already working wonders, but would never have been installed were it not for the awesome, patient and knowledgeable Rick Herrrell. Wonderful customer support!

Tenderleaf Toys
United Kingdom
Over 3 years using the app
May 5, 2021

Love having pictures in the search results. Auto correction is nice too. Chris did a fine job of answering all of my questions.

All Around E-Bikes
United States
Over 3 years using the app