Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing website search functionality, making it more user-friendly and professional. It's praised for handling large inventories and delivering precise search results, even with typos. The app offers valuable data analytics, positively impacting conversion rates and sales. Features like banner ads for promotions and dynamic reranking are appreciated. It's easy to install with a responsive support team, suitable for both small and large stores, and known for its speed and ease of use.

November 2, 2023

At Pets Paradise, we're always on the prowl for innovative tech that not only enhances user experience but also drives our business forward. Enter Doofinder - a powerful AI-based search technology that has significantly amplified our conversion rates.

Right off the bat, Doofinder transformed the search functionality on our site. It's like having a mind-reading assistant; understanding and delivering what our customers seek in the blink of an eye - all without adding a millisecond to our load times. Their promise of lightning-fast search results in less than 25 milliseconds seemed ambitious, but Doofinder delivered spectacularly.

But it's not just about speed. The precision of the search results, tailored to each customer's real-time preferences, has been a game-changer. This level of personalization ensures that every customer journey on Pets Paradise is smooth, satisfactory, and most importantly, successful.

Moreover, Doofinder's suite of AI-powered marketing tools has been a revelation. The ease with which we can now empower our site's internal search has not only improved our product visibility but has also simplified the herculean task of making data-driven decisions to fine-tune our e-commerce strategies.

Implementing Doofinder was a breeze, and the impact was immediate. If you're in the e-commerce space and looking to give your site search a significant edge, we can't recommend Doofinder enough. It's not just a search tool; it's a comprehensive solution for modern-day e-commerce challenges.

Pets Paradise
United States
3 months using the app
December 23, 2023

the worst app- this has ruined our search bar during our christmas rush and there is zero help minus a chat bar that just keeps repeating itself. awful service and has now costed us thousands of dollars

Relaxacare
Canada
14 days using the app
Doofinder replied February 9, 2024

We deeply value your satisfaction and growth, and we sincerely apologize for any inconvenience our app may have caused you during your Christmas rush. Your feedback is incredibly important to us as we strive to provide the best service possible. May we kindly ask if you reached out to our support directly? We're here to assist you further.

December 19, 2023

Great search tool app.

WeShipFloors
United States
7 months using the app
November 2, 2023

Starting my second month with Doofinder and it seems to be creating more interaction with our website. The search function is really beneficial both for our customers and internally with staff. Easier to locate products and find what you need quickly when showing customers. Lindsay was great during the onboarding process. She was very knowledgeable and really helped with the learning curve. I would recommend Doofinder to anyone with an e-commerce website with lots of products.

Iron Mountain Studios
United States
About 1 month using the app
November 21, 2023

Easy to install and configurate. Intuitive UX and you have a great finder in minutes! Although relatively new addon, The statistics and premium features seem worth the money spent. Friendly and knowledgeable onboarding staff.

The Scottish Grocer
United States
About 1 month using the app
November 28, 2023

We have enhanced our keyword search capabilities; previously, we relied on Shopify's default search, which lacked broad keyword matching. Doofinder has effectively addressed this issue. Additionally, it offers a powerful feature known as dynamic banner, serving as an excellent substitute for traditional pop-ups. Throughout the training, Andrew was immensely helpful. His prompt responses and proactive follow-ups offered timely advice for our promotions. Ferrán also provided significant assistance. The entire Doofinder team has been incredibly supportive, instilling confidence in our use of this app. Our heartfelt thanks to all.

TMG Industrial
Canada
13 days using the app
December 11, 2023

Easy to use, really upgraded our search (we use enterprise tier), and pricing structure is fair and simple to understand.

Price Point NY
United States
26 days using the app
November 9, 2023

Doofinder has been a great addition to our site. We have been using it for a couple of months and it just keeps getting better. Phoebe has been great with helping me to get set up!

Van Land
United States
About 2 months using the app
November 1, 2023

Overall this is a very good product and our Doofinder rep Brian was excellent all the way through the ramping process. We look forward to growing our sales by enabling a better, more intelligent search capability for our (multiple) website visitors. I recommend taking the time to explore this product for your website.

Clean Direct Inc.
United States
28 days using the app
October 26, 2023

This is a nice addition to our website. We did the 30 days trial and was very happy with the result. Searching for a particular rug design was so much easier now. Worked well with my ecommerce search specialist, Phoebe M. She really took the time to study our site and listened to what was important to us and implemented them. I would highly recommend Doofinder and hopefully get sales results.

innerasiarugs
United States
About 1 month using the app