Reviews (853)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing website usability and customer experience with its AI-powered search technology. It effectively handles large inventories with features like intelligent suggestions, auto-completion, and typo tolerance, boosting sales and conversion rates. Additional features include dynamic banners and synonym search, with detailed analytics on customer behavior. The app maintains fast performance without impacting site load times, and support is noted for ...

January 4, 2023

Crazy pricing structure, better to go for apps that charge by the amount of products you have, rather then api request

Lowplex
United Kingdom
About 1 month using the app
DOOFINDER SL replied January 10, 2023

Clearly we've done a terrible job at explaining how it works, and it seems we have created significant frustration in you and in your team. Please accept our sincerest ...

July 7, 2022

There are at least 2 terrible about this app. 1) They constantly send silly ads to subscribe to their apps. Too much spam. 2) After the free trial period is over, the original search bar is not working. I had to delete the app in order to make it work again. They provided no useful info or help regarding this issue.

TheAnimeSupply
United States
About 1 month using the app
DOOFINDER SL replied July 8, 2022

We hear you and you are totally right. We were only trying to contact you directly to help create a smooth and useful setup...
Please accept our sincere apologies. We are ...

June 30, 2022

STOP NOW - In almost a decade of using shopify I've never written a review. This is the first time I've felt so strongly to do so - listen up. The pricing is less than transparent. Every single time the search updates it counts as multiple requests and out-of-the-box it updates *on every single key stroke*. The whole app appears to be designed to maximize your requests and force you into a higher ...

Oem Car And Truck Seats
United States
21 days using the app
DOOFINDER SL replied July 1, 2022

Dear sir,
On behalf of my entire team, From Sales to Customer Success, Support, Development and our R&D teams, please accept my sincerest apologies.
We try our utmost best in ...

December 23, 2023

the worst app- this has ruined our search bar during our christmas rush and there is zero help minus a chat bar that just keeps repeating itself. awful service and has now costed us thousands of dollars

Relaxacare
Canada
14 days using the app
DOOFINDER SL replied February 9, 2024

We deeply value your satisfaction and growth, and we sincerely apologize for any inconvenience our app may have caused you during your Christmas rush. Your feedback is ...

November 9, 2020

Completely messed up my website. I am trying to remove the search bar coding. Use them at your own risk.

RisaRose Luxury Shop
United States
2 days using the app
DOOFINDER SL replied November 9, 2020

We are terribly sorry you had problems with our app...
We are contacting you directly to help you solve whatever happened.