Reviews (882)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-powered search technology that enhances website usability and customer satisfaction, leading to increased sales. Features like synonym search and dynamic reranking improve product discoverability, while customizable search bars handle large catalogs efficiently. The integration process is simple, and the support team, including Lindsay, Byron, and Egor, is praised for their effective assistance. The trial period and valuable analytics on customer search behavior are additional benefits, with improvements noted in SEO and site speed.

September 11, 2022

Andrew was super helpful and easy to work with, he understood the aesthetic we needed for our site and executed the design as needed.

EPOKHE EYEWEAR
Australia
3 months using the app
May 21, 2021

I used this app to help my customers find my products quickly. It works great, gives very helpful statistical data, and the customer service I received from Alistair has been excellent!

George Kirby Jr. Paint Company
United States
3 months using the app
May 18, 2022

Thank you Alexandra, this is a fantastic tool and you were very helpful and patient in setting us up. I cant wait to get stuck into the features :)

Aquapet
United Kingdom
3 months using the app
January 24, 2023

I want to thank Egor for all his help in make me see what this app can do for my online store. I look forward to the continued support of this app in improving online sales.

Foto Shop. Gallery
Canada
3 months using the app
October 7, 2022

App works great. Still trying to figure things out. Andrew and staff were very helpful. Great follow-up.

Ideal Garden Lights
United States
3 months using the app
November 2, 2023

At Pets Paradise, we're always on the prowl for innovative tech that not only enhances user experience but also drives our business forward. Enter Doofinder - a powerful AI-based search technology that has significantly amplified our conversion rates.

Right off the bat, Doofinder transformed the search functionality on our site. It's like having a mind-reading assistant; understanding and delivering what our customers seek in the blink of an eye - all without adding a millisecond to our load times. Their promise of lightning-fast search results in less than 25 milliseconds seemed ambitious, but Doofinder delivered spectacularly.

But it's not just about speed. The precision of the search results, tailored to each customer's real-time preferences, has been a game-changer. This level of personalization ensures that every customer journey on Pets Paradise is smooth, satisfactory, and most importantly, successful.

Moreover, Doofinder's suite of AI-powered marketing tools has been a revelation. The ease with which we can now empower our site's internal search has not only improved our product visibility but has also simplified the herculean task of making data-driven decisions to fine-tune our e-commerce strategies.

Implementing Doofinder was a breeze, and the impact was immediate. If you're in the e-commerce space and looking to give your site search a significant edge, we can't recommend Doofinder enough. It's not just a search tool; it's a comprehensive solution for modern-day e-commerce challenges.

Pets Paradise
United States
3 months using the app
November 23, 2022

It seems that the app is bringing more sales and it certainly helps me see what keywords we are missing and rectify that. Shaun has been helpful throughout and reassured me with my queries.

Reed Chillcheater Limited
United Kingdom
3 months using the app
June 8, 2023

Elias was a huge help. The app works great and creates a good customer flow through the site. Thanks Elias!

Ocean River Sports
Canada
3 months using the app
March 6, 2023

This is an amzing app. Egor is very helpful with setting everything up. It is very straightforward and user friendly.

Inspire Art Cafe Inc. - Grande Prairie
Canada
3 months using the app
February 16, 2023

Dominic was very pleasant and helpful. He responded very quickly to any queries we had. The app is new for us but it seems like it may fit the bill.

Lori's Country Cottage
Canada
3 months using the app