Reviews (882)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-powered search technology that enhances website usability and customer satisfaction, leading to increased sales. Features like synonym search and dynamic reranking improve product discoverability, while customizable search bars handle large catalogs efficiently. The integration process is simple, and the support team, including Lindsay, Byron, and Egor, is praised for their effective assistance. The trial period and valuable analytics on customer search behavior are additional benefits, with improvements noted in SEO and site speed.

April 18, 2023

Had a great experience with Ayman Dakak setting up this app to my website. He was able to get all the support we needed from his team. Very supportive, respectful and patient throughout the journey. I highly recommend reaching out to Ayman if you're interested. We are now using the app and we're seeing great results so far.

Cosmoplast UAE
United Arab Emirates
About 1 month using the app
Edited December 21, 2020

My traffic has significantly improved since using Doofinder. Please go to my website www.weirdfictionbooks.com

Weird Fiction Books
United Kingdom
About 1 month using the app
September 29, 2023

After a move to an entirely new online template for my website, I had an overwhelming amount of navigation programming to do. It kept getting pushed back due to other pressing priorities. Resulting in a significant decrease in online sales! It was at this time the Jorge from Doofinder reached out to discuss the benefits of the Doofinder app. The timing could not have been more serendipitous. I am typically a skeptic of all such calls. But Jorge was easy to talk to and there was no pressure and his product was exactly what I needed. He suggested I take advantage of the 30d trial. I did! In 2 weeks my online sales were noticeably up! There were multiple follow up calls and training sessions in these 30days. I am grateful and now I am a subscriber!! Thank you Jorge & Doofinder!

ALL ECO
Canada
About 1 month using the app
Edited December 22, 2022

I run a store on Shopify selling a fairy niche product (calligraphy equipment). I was contacted by Shaun at Doofinder who explained what it does and showed how it works and I was so impressed that I went for it immediately. It has transformed the search facility on my website and also looks fantastic because it integrates with my store design.

I've had a few calls with Shaun now and he's run through loads of the stats and features that Doofinder offers and I can only see this app being a good long term investment for my Shopify store. I'm looking forward to seeing how it improves my sales over the next few months!

PenmanDirect
United Kingdom
About 1 month using the app
June 28, 2022

The functionality of the search bar has been a game changer for our site and we look forward to what we will be able to do in the future. Alexandra is a superb account manager. I wish our other partners were half as conscientious and thorough.

Art Wise Premium Posters
United States
About 1 month using the app
April 6, 2021

Chris was so helpful. this app saves us losing sales when customers mistype, excellent , thank you Doofinder!

TERRACE & GARDEN
United Kingdom
About 1 month using the app
December 18, 2020

We have started using this app and have noticed a sharp increase in traffic to our site. Luis was so helpful in guiding us through Doofinder - it was all so easy

Cape Wine & Food Ltd
United Kingdom
About 1 month using the app
October 17, 2022

Doofinder has already increased our store activity. Being new to handling our internet sales, I'm so excited to finally be able to make banners and direct my customers to the products I most want to sell. Aleksandra has been delightful and so informative to work with. I'm looking forward to having a support team to contact for any questions.

Parker Pumper Helmet, Co.
United States
About 1 month using the app
May 10, 2022

This is an amazing enhanced search tool that provides much better results than the default search results. There are so many customization options available, and the customer support is fantastic. Pete walked me through the trial and helped set up everything along the way. Highly recommend!

RBD Outlet
United States
About 1 month using the app
June 21, 2021

This is easily one of the most useful apps we have added onto our stores ever. You can drill down in your search data to improve customer interaction on a search level and use the data to assess what new products to add or how to prioritize existing products. The search data is equally useful for optimizing our various ads campaigns. Support is superb and I cannot recommend this highly enough.

The Whiteboard Shop
South Africa
About 1 month using the app