Reviews (882)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-powered search technology that enhances website usability and customer satisfaction, leading to increased sales. Features like synonym search and dynamic reranking improve product discoverability, while customizable search bars handle large catalogs efficiently. The integration process is simple, and the support team, including Lindsay, Byron, and Egor, is praised for their effective assistance. The trial period and valuable analytics on customer search behavior are additional benefits, with improvements noted in SEO and site speed.

November 2, 2023

Starting my second month with Doofinder and it seems to be creating more interaction with our website. The search function is really beneficial both for our customers and internally with staff. Easier to locate products and find what you need quickly when showing customers. Lindsay was great during the onboarding process. She was very knowledgeable and really helped with the learning curve. I would recommend Doofinder to anyone with an e-commerce website with lots of products.

Iron Mountain Studios
United States
About 1 month using the app
October 26, 2023

This is a nice addition to our website. We did the 30 days trial and was very happy with the result. Searching for a particular rug design was so much easier now. Worked well with my ecommerce search specialist, Phoebe M. She really took the time to study our site and listened to what was important to us and implemented them. I would highly recommend Doofinder and hopefully get sales results.

innerasiarugs
United States
About 1 month using the app
April 17, 2023

Ayuda mucho a que las busquedas se vean profesionales. Vale la pena invertir en esto.
Me ayudaron con la integracion y dudas que teniamos.

Muchas gracias!

CGC SpA
Chile
About 1 month using the app
November 30, 2020

Five stars. Louis was extremely patient and helpful, and finally persuaded me to go for the app. I was impressed. Brenda Hartill Artist

Brenda Hartill Artist
United Kingdom
About 1 month using the app
November 11, 2022

Excellent customer service and great features + reporting. It's super helpful to see exactly what my customers are searching for, how frequently, and the seemingly endless options to customize. Again, can't beat the customer service! Highly recommend.

Gators Games and Hobby LLC
United States
About 1 month using the app
March 29, 2021

Top one choice if you have large number of products on your site since they don't charge you based on your product quantity. Great team worked proactively with me to solve any questions I had. I would strongly recommend this company to work with to grow your business!

Falcon Technologies, Inc.
United States
About 1 month using the app
October 17, 2022

This app works great on our site and improves the overall shopping experience for our customers. I like the personalized search feature that acts similar to an amazon search result. The customization and AI on this app is far advanced compared to the shopify default option. The sales rep Anthony has been helpful in getting us setup and explaining all the features and benefits of the app.

FROG SAC
United States
About 1 month using the app
September 22, 2022

The app works perfectly and it really helps our clients to find what they are looking for. Its very easy to handle and the customer service is always available!

DOMENICA COL.
Colombia
About 1 month using the app
July 10, 2023

An awesome addition to our website that looks professional and actually gives helpful data to incorporate into our marketing strategy. Dominic at Doofinder was friendly and incredibly knowledgeable and made the 30-day trial worth the time. Multiple times within the trial period he walked me through features Doofinder offers and helped to get them customized for how we wanted it to function on our site. Thank you, Dominic, for your patience and attention to detail!

Carter's Jewel Chest
United States
About 1 month using the app
March 17, 2023

We tried the 30-day trial and loved the results we saw. It's smart and intuitive for our users to help convert sales. Egor walked me through the whole process and was very helpful when I had questions. I would highly recommend Doofinder, great company to work with!

Hands Craft US, Inc.
United States
About 1 month using the app