Reviews (882)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-powered search technology that enhances website usability and customer satisfaction, leading to increased sales. Features like synonym search and dynamic reranking improve product discoverability, while customizable search bars handle large catalogs efficiently. The integration process is simple, and the support team, including Lindsay, Byron, and Egor, is praised for their effective assistance. The trial period and valuable analytics on customer search behavior are additional benefits, with improvements noted in SEO and site speed.

July 26, 2021

I used this app to help increase conversion. The customer service is top-notch. Very impressed! My customers have a better time finding products now

The Backpacker
United States
About 2 years using the app
October 6, 2022

This app is GREAT! We had issues with customers not being able to find products in our Shopify store and since adding the app the messages and phone calls have almost went away. Our sales from searches have sky rocketed. George with Doofinder has been phenomenal as well. When the Hurricane hit Florida he was able to help extend our trail while we got things back in order and helped with every question along the way. Highly recommend this app!

Conkey's Outdoors
United States
About 2 years using the app
December 17, 2020

We used Doofinder to bring a fresh, modern and easy to use search bar to our website. Keeping track of the traffic, use and most searched for products has really come in handy. I would definitely recommend giving it a try, the set up couldn't of been more straight forward and the sales team member was very helpful.

The Light Unit
United Kingdom
About 2 years using the app
May 19, 2022

Kate was very professional. Very knowledgeable and patient with me. I missed more than a few of our planned calls and yet she was very understanding. she followed up with me but was never pushy. She took the time to customize the theme of my search still within the trial period. I wish every sales person was like this.

Blue Heron Yarns
United States
About 2 years using the app
June 11, 2021

Great app and service. I have seen an increase in sales on my website while using the app. I recommend it to any business.

Cocoa Cutie
United States
About 2 years using the app
May 19, 2022

Really Easy to use and install. Has lots of handy features and looks smart. It was all set up for me and the support provided was very helpful.

Happy Kombucha
United Kingdom
About 2 years using the app
November 1, 2022

Really great app. Once you have installed Doofinder, you cannot doo without it. It had always worried me how many customers we lost, due to spelling errors, or not knowing the exact description, or not being able to find products by navigating our categories, but now none of this matters. I have seen sales that would not have happened before, i cannot rate Doofinder high enough. Shaun made the initial setup so easy, and phoned me 3 times during my trial period to check how it was going. Great customer service.

Whitstable Marine
United Kingdom
About 2 years using the app
September 1, 2022

Very impressed with the app and its indexing/AI features! I worked with Peter during my trial period, and he handled all of our concerns, even indexing our custom meta fields. Highly recommend this product!

Marks Jewelers
United States
About 2 years using the app
July 24, 2023

The best out there, I highly recommended. Andrew has been phenomenal. He helps me with everything and answers every single question.

Renovation Town
United States
About 2 years using the app
July 9, 2021

This app help the customer to find the right products fast. Highly recommend to the seller with volumn products. John provide a professional service. Thanks.

KAKAIND
United States
About 2 years using the app