Doran Product Reviews App & QA

Doran Product Reviews App & QA

Reviews (233)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its intuitive design, customization options, and seamless Shopify integration. Key features include review imports, automated follow-up emails, and direct display on product pages. The app also offers analytics, multi-language support, and a Questions & FAQ section. Merchants appreciate the responsive customer support and the app's cost-effectiveness, as it is available free of charge.

December 2, 2024

Customer service for customisation, set up and store branding is top notch. The team respond fast and are very helpful with all inquiries. App functionality appears to be modern and suitable for our store and we look forward to seeing an increased engagement on our website due to this app.

Boxes 24
Australia
6 days using the app
Doran replied December 3, 2024

Hi Megan,

I'm Andrew from the Doran team.

Thank you so much for your wonderful feedback! We're thrilled to hear that you've had such a positive experience with our customer service and that our app's functionality aligns with your store's needs.

Helping our users with customization, setup, and branding is something we take great pride in, and it's fantastic to know our efforts made a difference for you.

We're equally excited to see the engagement grow on your website with the help of Doran Product Reviews.

If there's anything else you need, please don't hesitate to reach out. We're always here to support you!

Warm regards,
Andrew

January 7, 2025

Customer service brilliant very quick. I have removed Judge.me in favour of this app. Free is brilliant and a great team. The team fixed me up as I am a pensioner and not fully into what happens under the bonnet. Andrew has been brilliant quick and attentive.

Honeyburn Books (UK)
United Kingdom
2 days using the app
Doran replied January 8, 2025

Hi William

I'm Andrew again from the Doran team.

Thank you so much for your kind review! We're delighted to hear that you're enjoying the app and that our team could provide the support you needed.

It's wonderful to have you onboard, and I'm especially glad I could help make things easier for you.

If you ever need assistance or have any questions, don't hesitate to reach out—I'm always happy to help.

Your support means a lot to us, and we're thrilled to have you as part of our community! <3

Best regards,
Andrew

November 29, 2024

This app is just what I was looking. I did try other one's but this one I found the best. I did have to get hold of customer support and they were brilliant. Highly recommended this app

The Creative Crafters
United Kingdom
5 days using the app
Doran replied November 30, 2024

Hi The Creative Crafters Store Owner,

I'm Andrew from the Doran team.

Thank you so much for your wonderful feedback! We're thrilled to hear that our app is exactly what you were looking for and that it stood out among the rest.

Providing excellent customer support is a top priority for us, so we're delighted to know you had a great experience.

Your recommendation means the world to us, and we'll keep working hard to ensure you continue to enjoy the app. If you ever need anything else, don't hesitate to reach out.

Warm regards,
Andrew

December 8, 2024

I would recommend this app to others. It is really easy to use and convenient. It is very helpful in improving work efficiency. The customer service support is also very good and they patiently answer my questions.

My Store
China
4 days using the app
Doran replied December 9, 2024

Hi Julia,

I'm Andrew again from the Doran team.

Thank you so much for your thoughtful review! I'm thrilled to hear that you find Doran Product Reviews easy to use and helpful in improving your workflow.

Our goal is to make the review process as seamless and efficient as possible, and it's wonderful to know our efforts are making a difference.

I'm also glad you had a positive experience with our customer support. We're always here to assist and ensure your questions are answered patiently and thoroughly.

If you ever need further assistance or have suggestions for improvement, please don't hesitate to reach out.

Best regards,
Andrew

January 10, 2025

Great plugin, he solved a lot of problems for me, thanks!

Pecron-eu
Hong Kong SAR
About 2 months using the app
Doran replied January 11, 2025

Hi Pecron Store Owner,

I'm Andrew from the Doran team.

Thank you for your great feedback! I'm so glad the app has been able to solve your problems and make things easier for you.

If you ever need further assistance, don't hesitate to reach out. I'm always happy to help!

Best regards,
Andrew

November 19, 2024

I’ve had an amazing experience using the Doran Product Reviews App & QA! The app is incredibly user-friendly and provides all the features I need to manage my reviews and questions effortlessly. It has helped me connect better with my customers and showcase their feedback in a professional way, which has boosted trust and sales for my business.

Chiceternal
Morocco
2 days using the app
Doran replied November 21, 2024

Hi AMJEGGAR

I'm Andrew from the Doran team.

Thank you so much for your glowing review! 🌟 We're thrilled to hear that the Doran Product Reviews App & QA has made managing your reviews and questions effortless while helping you connect with your customers.

It's fantastic to know that the app has positively impacted trust and sales for your business, that's exactly what we aim for!

If there's ever anything we can do to enhance your experience further, please don't hesitate to reach out. We're here to support your success!

Best regards,
Andrew

December 13, 2024

The app has everything I need, but the support team is ... even better!
A huge thanks to Andrew, super nice, clear and ultra fast.
Love you guys
Mat

Magical Food
Italy
About 17 hours using the app
Doran replied December 14, 2024

Hi Mat

I'm Andrew from the Doran team.

Thank you so much for the kind words! 😊 We're glad to hear the app meets your needs, and I'm especially happy I could help. Your support means the world to us! If you ever need anything else, we're just a message away.

Love right back at ya! ❤️
Andrew

November 19, 2024

Hey everyone! Doran app is amazing for reviews! The best part is that it's completely free. It shows ratings directly in Google search results, offers high-quality features, unlimited emails, and excellent customer support. While other apps charge $40-$50 for similar services, Doran provides everything at zero cost. Thanks for creating such a fantastic app!

Badhiya Market
India
About 19 hours using the app
Doran replied November 21, 2024

Hi Badhiya Market Store Owner,

I'm Andrew again from the Doran team.

Wow, thank you for such a glowing review! 🌟 We're absolutely delighted to hear that you're enjoying Doran and finding value in the features we provide, especially at no cost. It's users like you who inspire us to continue striving for excellence.

We're particularly glad you appreciate the Google search ratings and unlimited emails, as well as our customer support. Hearing that we compare so favorably to paid apps truly means a lot to us!

If there's ever anything we can do to make your experience even better, don't hesitate to let us know. We're here to support you every step of the way.

Thanks again for your kind words and for trusting Doran for your reviews and Q&A needs!

Best regards,
Andrew

December 3, 2024

The best review app ever! Definitely a thumbs up and thanks Andrew for the immediate reply and quick fix

No7Crystal
Taiwan
19 days using the app
Doran replied December 4, 2024

Hi No7Crystal Store Owner,

I'm Andrew from the Doran team.

Wow, thank you so much for your kind words and the glowing review! It truly means a lot to hear that you’re enjoying Doran Product Reviews and that it's making a positive impact on your store.

I'm always happy to help, and I'm glad we could address your concerns quickly. If you ever need further assistance or have suggestions for improvement, don't hesitate to reach out. I'm here for you!

Thanks again for the thumbs up! Wishing you continued success with your store.

Best regards,
Andrew

November 11, 2024

Swift and Efficient Support! I've been using the Doran app for some time, and I’m really impressed with their customer service. Anytime I have a question or face a small issue, the support team is quick to respond and resolve it. They also implemented a new feature only because I asked for. The app is intuitive, easy to use, and seamlessly displays customer reviews. Highly recommend for anyone wanting to boost customer trust through reviews!

Ferdinando Kessler
Italy
6 days using the app
Doran replied November 12, 2024

Hi Danilo

I'm Andrew from the Doran team.

Thank you so much for your amazing review! We're thrilled to hear that you're enjoying the Doran app and finding our support team helpful and responsive.

It's our top priority to make sure our users have the best possible experience, and we're glad we could implement the new feature you requested!

We're excited to be a part of helping you build trust with your customers through authentic reviews.

If you ever have more ideas or need assistance, just reach out – we're here to help! Thanks again for recommending us! 😊

Best regards,
Andrew