Doran Product Reviews App & QA

Doran Product Reviews App & QA

Reviews (409)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive review management, including intuitive handling, SEO enhancement, and easy integration with Shopify. It supports importing reviews from platforms like eBay and Etsy and offers customizable emails and widgets. The responsive customer support is quick to provide tailored solutions. Additionally, its free cost, regular updates, and support for a wide range of review import and export options make it a versatile choice for improving customer engagement and SEO outcomes.

May 8, 2025

Un’app eccezionale: ricca di funzionalità, ben progettata e facilissima da usare. Il supporto è semplicemente fantastico, sembra impossibile che sia gestito da solo due persone, vista la qualità del servizio. Consigliatissima per chi vuole recensioni professionali e un’esperienza clienti impeccabile.

Strike3D
Italy
About 21 hours using the app
Doran replied May 9, 2025

Hi Strike3D,

Thank you so much for your amazing review of our app! We're absolutely thrilled to hear that you found our app exceptional, easy to use, and that you're enjoying the support. Reading feedback like yours makes all the hard work worthwhile.

We're always here to support you, so please don't hesitate to reach out if you have any questions or need any further assistance.

Best regards,
Andrew Doan

January 28, 2025

Game-Changer for Gathering Customer Feedback!

I recently started using Doran to collect and manage customer reviews for my online store, and it has been a meaningful change! The setup process was seamless, and the app integrated effortlessly with my website. I love how customizable the review request emails are—they reflect my brand perfectly.

The automated follow-up feature is a great boost, and the analytics dashboard gives me valuable insights into customer sentiment. The ability to display reviews directly on my product pages is amazing.

Customer support is outstanding, too—I need some help to make sure that the set was done properly. They respond quickly and are super helpful. I was impressed after the completed the setup as I was doing it wrongly. I highly recommend this app to anyone looking to enhance their online reputation and gather actionable feedback!

Syndmart
United States
12 days using the app
Doran replied January 30, 2025

Hi Syndmart Store Owner,

I'm Andrew from the Doran team.

Thank you so much for your thoughtful and detailed review! We're absolutely thrilled to hear that our app has made such a meaningful impact on your store.

Your recommendation means the world to us! If you ever need any further assistance or have suggestions, don’t hesitate to reach out. Wishing you continued success with your store!

Best regards,
Andrew

February 6, 2025

Fantastic and quick response! Had to trouble shoot a few aesthetic issues and Andrew was quick to respond. Highly recommend this app to anyone needing a reliable review app. The feature to import reviews from other sites is a must have!

Smarttek Trading
United States
26 days using the app
Doran replied February 7, 2025

Hi Smarttek Trading Store Owner,

I'm Andrew from the Doran team.

Thank you so much for your fantastic review! We're thrilled to hear that I could quickly help resolve issues and that you find our app reliable for managing reviews. Your recommendation, especially highlighting our review import feature, truly means a lot to us.

If you ever need further assistance or have more suggestions, please don't hesitate to reach out. Thanks again for your support!

Best regards,
Andrew

May 5, 2025

Great app with a lot of features. Thanks for all your hard work.

hunny
Australia
2 months using the app
Doran replied May 7, 2025

Hi hunny,

Thank you so much for taking the time to leave such a wonderful review of our app! We're thrilled to hear that you're finding it helpful and that you appreciate the features we've included. Your feedback means a lot to us and motivates us to continue improving.

Please don't hesitate to reach out if you have any questions or need any assistance. We're always here to support you!

Best regards,
Andrew Doan

June 30, 2025

Great product, still figuring out some of the features, the product loads quickly, which is something I care about!

AmpereAccs
China
About 1 hour using the app
Doran replied July 1, 2025

Hi AmpereAccs,

Thank you so much for taking the time to leave a review for our app! We're thrilled to hear that you find it to be a great product and that the speed of loading is a positive aspect for you. Your feedback is invaluable to us.

We're always here to help if you have any questions about using our app's features. Please don't hesitate to reach out to our support team if you need assistance.

Best regards,
Andrew Doan

February 7, 2025

Great App with Excellent Support!

Setting up the Doran Product Reviews App & QA was incredibly easy and hassle-free. The interface is user-friendly, making the entire process smooth. What truly stands out is their prompt customer support—they’re always quick to assist with any queries. Overall, it’s been a great experience, and I’d highly recommend this app to anyone looking for a reliable review solution. And the cherry on top? It’s completely free! Thanks to the team for such a fantastic app!

ASQR Lifestyle
India
3 days using the app
Doran replied February 8, 2025

Hi ASQR Lifestyle Store Owner,

I'm Andrew from the Doran team.

Thank you so much for your fantastic review! We're thrilled to hear that setting up our app was easy for you, and that you enjoyed our user-friendly interface.

It's wonderful to know that our prompt customer support made a positive impact and that you find our app to be a reliable review solution/

Your recommendation means a lot to us, and we're excited to continue supporting your business. If you ever have more feedback or need assistance, please don't hesitate to reach out.

Best regards,
Andrew

February 13, 2025

The app works well and looks very great. The customer support is outstanding. I just had one issue with Google snippets and I got a prompt reply and they delivered a solution for my problem. I highly recommend for everyone!

TOFI design
Hungary
5 days using the app
Doran replied February 14, 2025

Hi TOFI,

I'm Andrew again from the Doran team.

Thank you for your fantastic review! We're thrilled to hear that the app is working well for you and that you’re happy with its appearance.

It's great to know our support team could promptly resolve the Google snippets issue for you.

Your recommendation means a lot to us! If you ever need further assistance, don't hesitate to reach out.

Best regards,
Andrew

May 21, 2025

This is such an amazing FREE app for gathering product reviews.

SANA'S
Pakistan
About 1 month using the app
Doran replied May 22, 2025

Hi SANA,

Thank you so much for taking the time to leave such a wonderful review for our app! We're thrilled to hear that you find it amazing and helpful for gathering product reviews. Your feedback means a great deal to us and motivates us to continue improving.

Please don't hesitate to reach out if you have any questions or need further assistance. We're always here to support you.

Best regards,

Andrew Doan

May 2, 2025

Tenia apps anteriormente instaladas en mi tienda, pero siempre sentía que le hacia falta algo o simplemente no eran fáciles de configurar, pero decidí probar Doran y estoy encantado con lo fácil que es de configurar y lo completa que es esta extension para la tienda.

THE DISPENSARY
Mexico
17 minutes using the app
Doran replied May 3, 2025

Hi THE DISPENSARY,

Thank you so much for taking the time to leave such a wonderful review of our app! We're thrilled to hear that you're happy with how easy it is to set up and how complete it is for your store. Reading your feedback truly makes our day!

We're always here to help if you have any questions or need any further assistance. Don't hesitate to reach out!

Best regards,
Andrew

July 2, 2025

I am very impressed how they allowed so much functionality for free amazing to see <3 Also it works great out of the box not something I can say for my experience with Shopify apps.

To be honest as amazing as shopify is in some places not having wishlist and reviews by default and some other such and such is so meh..

Mobilezone
Bulgaria