Doran Product Reviews App & QA

Doran Product Reviews App & QA

Reviews (267)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive review management, seamless Shopify integration, and effective SEO features, including a structured schema that boosts search visibility. They praise the exceptional, responsive customer support and appreciate the user-friendly interface that simplifies navigation and review handling. The app offers extensive customization, real-time notifications, and detailed analytics, all for free, enhancing user experience and customer engagement without forced branding or registration.

January 30, 2025

After trying multiple review apps I finally found Doran, and it was a perfect fit for my store, and it's probably a perfect fit for you too!

Being able to import reviews from other platforms is an excellent feature that works so much better than I initially expected.
Since I sell a lot on Ebay, it's really nice to be able to share the reviews from there in my Shopify store so that customers know what to expect from my products.

The app offers alot of customiziable widgets which allows you to integrate it basicly however you want in your store.

Everything is pretty straight forward, so I haven't felt the need to use their support (yet), but they seem very keen to help you out if you where to need it.

5/5 - The app is fantastic and I highly recommend it!

And on top of that, it's free!? Thats crazy

RHTrading
Sweden
7 months using the app
Doran replied January 31, 2025

Hi RHTrading Store Owner,

I'm Andrew from the Doran team.

Thank you so much for your detailed and enthusiastic review! We're thrilled to hear that Doran is the perfect fit for your store and that features like importing reviews from eBay and customizable widgets have exceeded your expectations.

It's fantastic to know that you find the setup straightforward and that our support team is ready to assist if needed.

If you ever have any questions or need further assistance, don't hesitate to reach out. Thank you again for your support and kind words!

Best regards,
Andrew

March 3, 2025

When it comes to Shopify review apps, I have left no stone unturned. Over the course of several months, I tested more than 60 different apps, trying to find the perfect balance between functionality, SEO compatibility, ease of use, and customer support. And after all this effort, I can confidently say that this app is, without exaggeration, the best review app available on the Shopify App Store. Here’s why:

1. Unmatched Functionality – No Other App Comes Close

Finding an app that covers every essential feature while maintaining simplicity is almost impossible. Yet, Doran Reviews & Questions manages to do just that. Every feature you could need is included, from intuitive customer review management to deep SEO integration. I’ve tested countless apps, and none come close to offering this level of completeness while keeping everything well-structured and accessible.

2. Outstanding Customer Support – Fast, Responsive, and Adaptable

Many apps promise excellent support, but very few deliver. Doran’s support team is beyond exceptional. No matter what customization or adjustment you need, they respond within minutes and resolve your request efficiently. They don’t just offer a “one-size-fits-all” solution; they tailor the app’s functionality to fit your store’s specific needs. This level of service is practically unheard of in the Shopify ecosystem.

3. Completely Free – Unbelievable Value for Zero Cost

One of the most surprising aspects of this app is that it’s completely free. When I first installed it, I assumed there had to be some sort of catch, but there isn’t. Considering the level of service, features, and reliability it provides, it’s almost impossible to believe that you don’t have to pay a premium for it. No hidden fees, no unnecessary upgrades—just a flawless app available for free.

4. The Only App That Does Exactly What It Should

One of my biggest frustrations with Shopify review apps is that they often come with unnecessary bloat or limitations that prevent them from working the way you want. Doran Reviews & Questions is different. It does exactly what a review and Q&A app should do—nothing more, nothing less. Even more importantly, reviews and questions are visible in the page source code, which is crucial for Google indexing. This is a feature that many competitors overlook, making Doran a game-changer for SEO.

5. Unique Schema Implementation

Unlike many other apps that rely on generic or incorrect schema markup, Doran has its own well-structured schema system. This means that search engines can properly understand and display your store’s reviews in search results, giving you a significant SEO advantage. With other apps, you often need third-party tools to fix their schema issues, but Doran gets it right from the start.

6. No Annoying Branding & No Forced Registration

A major downside of many review apps is excessive branding, forcing you to display their logo or promotional content. Doran, on the other hand, keeps things clean and professional. Even more importantly, it doesn’t force customers to register on an external system just to leave a review. This is a crucial advantage, as requiring customers to sign up for yet another account can drastically reduce review submission rates.

7. Constantly Improving – New Features Added Regularly

The team behind Doran isn’t just resting on their laurels—they’re actively improving the app with new features and updates. Unlike many apps that remain stagnant after launch, Doran listens to user feedback and frequently adds new functionalities, ensuring that it stays ahead of the competition. This commitment to improvement makes it a reliable long-term solution for Shopify merchants.

8. Flexible & Powerful Importing Features

If you need to import reviews, Doran has every import function you could possibly need. Whether you’re migrating from another platform, bulk importing CSV files, or syncing reviews from other sources, Doran makes the process smooth and hassle-free. The level of flexibility it offers in importing is superior to even the most expensive review apps on the market.

9. Final Verdict – The Absolute Best Shopify Review App

Let me be clear—I have no vested interest in promoting this app. I have spent 3-4 months testing and searching for the best Shopify review app, and Doran Reviews & Questions stands far above the rest. It’s not just good—it’s exceptional in every way. From its unparalleled features and SEO advantages to its incredible customer support and completely free pricing, this app is truly a hidden gem in the Shopify ecosystem.

ყიდვა ყველაზე იაფად ან განვადებით
Georgia
24 days using the app
February 18, 2025

Fantastic app! If customer has a question while on a Product page, they can email us directly from that page, thus eliminating customer from leaving a Product page to find our Contact Us button. Customers staying on a Product page - studying a sellers product/offer while being able to easily ask seller a question which builds trust so If I could rate 10 stars I would. Thanks Andrew and team for a great app.

metalcraftusa
United States
2 months using the app
Doran replied February 20, 2025

Hi Scott

I'm Andrew again from the Doran team.

Thank you so much for your amazing review! We're so happy to hear that you’re enjoying the app’s features, especially the ability for customers to contact you directly from the Product page. It’s a great way to build trust and keep customers engaged. 😊

Your kind words about the team, mean a lot to us. Also, thank you so much for trying all our apps.

If you ever need further assistance or have any suggestions, we’re always here to help. Thanks again for your support and for sharing such thoughtful feedback!

Best regards,
Andrew

March 16, 2025

Amazing Support & Reliable App! ⭐️⭐️⭐️⭐️⭐️

We've been using this app for a while, and it has been fantastic! The support team is incredibly responsive and resolves any issue quickly, every single time. Whether it's a small tweak or a major concern, they always go above and beyond to help. The app itself works seamlessly, making it easy for us to manage and showcase customer reviews on our store. Highly recommend it for anyone looking for a reliable review app with top-notch support!

Gyftalala
India
3 months using the app
February 21, 2025

The Doran Reviews App has been a fantastic addition to my business. It’s simple to use, well-designed, and makes collecting and displaying reviews effortless. Everything just works smoothly, which isn’t something I can say about every app out there.

What really stands out, though, is the team behind it. Their support is genuinely helpful—fast, patient, and proactive. It’s clear they actually care about their users rather than just offering generic responses. Whenever I’ve had a question, they’ve been quick to assist with real solutions.
If you’re looking for a solid reviews app backed by a team that’s both responsive and kind, Doran is a great choice.

Breathzus
United Kingdom
14 days using the app
Doran replied February 23, 2025

Hi Breathzus Store Owner,

I'm Andrew from the Doran team.

Thank you so much for your thoughtful review! We're thrilled to hear that Doran has been a smooth and valuable addition to your business.

Our team truly cares about providing real solutions and great support, so your kind words mean a lot!

If you ever need anything, we're always here to help. Thanks again for recommending us! 🙌✨

Best regards,
Andrew

January 28, 2025

Game-Changer for Gathering Customer Feedback!

I recently started using Doran to collect and manage customer reviews for my online store, and it has been a meaningful change! The setup process was seamless, and the app integrated effortlessly with my website. I love how customizable the review request emails are—they reflect my brand perfectly.

The automated follow-up feature is a great boost, and the analytics dashboard gives me valuable insights into customer sentiment. The ability to display reviews directly on my product pages is amazing.

Customer support is outstanding, too—I need some help to make sure that the set was done properly. They respond quickly and are super helpful. I was impressed after the completed the setup as I was doing it wrongly. I highly recommend this app to anyone looking to enhance their online reputation and gather actionable feedback!

Syndmart
United States
12 days using the app
Doran replied January 30, 2025

Hi Syndmart Store Owner,

I'm Andrew from the Doran team.

Thank you so much for your thoughtful and detailed review! We're absolutely thrilled to hear that our app has made such a meaningful impact on your store.

Your recommendation means the world to us! If you ever need any further assistance or have suggestions, don’t hesitate to reach out. Wishing you continued success with your store!

Best regards,
Andrew

January 27, 2025

This app seems to be a miracle. Has almost all features you can ask for from a review app and all available in free plan. Moreover what I really loved was the support and proactive help that the team provides for any queries and issues.
Strongly recommend. Way to go!!

Trenly
India
About 2 months using the app
Doran replied January 29, 2025

Hi Trenly Store Owner,

I'm Andrew from the Doran team.

Thank you so much for your amazing review! We're thrilled to hear that you find the app so feature rich and valuable.

Providing great support and proactive assistance is something we truly prioritize, so it's wonderful to know you had a positive experience.

We really appreciate your strong recommendation and support, excited to keep improving for you!

Happy Lunar New Year.

Best regards,
Andrew

March 15, 2025

Such a nice app! Advanced, multifunctional and easy to use. Really recommend for everyone looking for great alternative for other pricy and popular apps on Shopify. Also, support is fantastic here!

GoodNite
Poland
About 1 month using the app
Doran replied March 18, 2025

Hi GoodNite Store Owner,

I'm Andrew from the Doran team.

Thank you so much for your kind words! We're thrilled to hear that you find the app advanced, multifunctional, and easy to use.

Our goal is to provide a powerful alternative to expensive apps while keeping everything user-friendly <3. And of course, our support team is always here to help!

💪 We truly appreciate your recommendation and support. Let us know if you ever need anything!

Best regards,
Andrew

February 3, 2025

I am truly impressed with the Doran team! Their support is fast and helpful, and they made the verification process smooth.

I really appreciate their dedication and hard work in helping e-commerce businesses grow. I highly recommend

Paciscion
Sweden
About 2 months using the app
Doran replied February 5, 2025

Hi Paciscion Store Owner,

I'm Andrew from the Doran team.

Thank you so much for your thoughtful review! We're truly honored by your kind words and thrilled to hear that our support team could make the verification process smooth and hassle-free for you.

Our dedication to helping e-commerce businesses grow is at the heart of everything we do, and your recommendation means a lot to us.

If you ever need further assistance, we're always here to help. Thanks again for your support!

Best regards,
Andrew

February 16, 2025

I have tested a lot of review apps since 2019, and this is my favorite one. It does everything that premium apps do, but for free!? I installed it on all my stores, and I will replace Loox with Doran on this store very soon.

The support is absolutely incredible. A big thank you to Andrew, who spent a lot of time helping me import my shop reviews.

I actually encourage them to charge for their app, as it is totally worth it!

Cuisine-Pratique
United States
6 days using the app
Doran replied February 17, 2025

Hi Mehdi

I'm Andrew from the Doran team.

Thank you so much for your amazing review! It's incredible to hear that our app is your favorite after trying so many apps since 2019.

Your kind words about our support team, mean a lot to us. We're always happy to help with importing reviews or anything else you need. Your encouragement and support are truly appreciated!

Also, we're working on updating for all 4 other stores. Please keep calm and we will notify to you when it's completed.

If you ever need further assistance, we're just a message away.

Best regards,
Andrew