Downpay: Deposits made simple
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Diana, Denis and the team were super helpful and responsive. The app is also very helpful and intuitive. Thank you so much!
Diana and her team are awesome. We are live with Downpay and working great. Used to use a custom checkout page for deposits and now we are integrated with Shopify checkout page to get all the latest integrations and updates. We haven't done a final payment yet, as our products take around 16 weeks from order to delivery, but appears to be working flawlessly and their team even added some new features in a few days to improve the app functions with our products. Support answers emails within minutes and made our site a priority when we flipped to switch on the live site.
Would highly recommend as this was a much needed feature for custom made products. If you do a search online, you can see customer have been asking for this feature for many years. It's finally here and working great!
Without a doubt fantastic. We have been wanting this feature for a LONG time and were doing it painfully by hand via invoicing. We have high priced items that are handcrafted to order, so it can take a long time between purchase and receipt of the purchase, so we feel good knowing we haven't held all of the customer's money for the entire time. I know I sound like spam but... forget the Affirm installments - use this app! We ditched Affirm due to high fees and this was such a breath of fresh air. Diana took time to video chat with us on all the features, and has been incredibly responsive on emails with questions. We had it pre Shopify 2.0 for a few weeks, and her team installed it beautifully on both that and as a dynamic feature set on the 2.0 theme. Seriously wonderful people and excellent app.
Thank you so much, I love seeing how much your customers love deposits! Was a blast getting you up and running and making our app fit into your business. :)
We've been using the Downpay app, for our most recent product launch, where pre-ordering was a big part of the strategy.
The entire team has been more than helpful from day one, making sure we went into the launch, with no worries... at all.
So if you're looking for the perfect app for you deferred payment strategy, there's no doubt. Downpay, is the way to go - no 3rd party bs, just all natively on Shopify
Wow, thank you so much for this review. It’s been such a blast working with you and your scale. Here’s to many more launches together! 🙌🏻
We recently made the switch to Downpay after having continued compatibility issues arise with our previous deposit app, Split. The team was very helpful in adding this to our site, ensuring it worked accurately across our page, and customized options to make it fit into our page. Very grateful to have found this app for a more streamlined deposit option for our customers.
Thank you so much for writing this. So excited to help streamline this workflow for you. Looking forward to seeing your continued success with deposits!
Great app! The developers have thought about every little detail. I'm using this app to avoid using the traditional and expensive Buy Now Pay Later services - those take a high percentage cut from your revenues. Just make sure you collect the final payment before you ship the item!
Amazing customer service. Diana was able to answer all my questions in a timely manner and even hopped onto my site to take a look when I needed help. Diana even taped a video for me on how to use Downpay for my specific needs.
I highly recommend Downpay!
The app is easy to navigate and setup. Any questions we had in setting it up were quickly answered by Diana. It made us feel really confident in using the app on our site. In addition, when we launched Diana took extra time and effort with us to make some custom tweaks so that the app worked and appeared even better on the site. We highly recommend the app to anyone who sells a custom product with long lead times. It made taking deposits a snap!
Thank you so much for this review, loved helping you set up your store and enabling deposits. It's looking amazing btw the way and I'm so happy to see you folks on offering glass and windows on Shopify and making checkout so easy for customers. I think you're trend setters in this space!
In my search for a solution to manage preorders, I came across Downpay for partial payments. Its intuitive interface made things straightforward. But what truly stood out was the team. With our specific B2B and multi-languages challenges, our support rep, Diana, quickly understood and addressed our needs. If you're looking for a dependable app with an attentive support team, I'd recommend giving Downpay a try.
Really appreciate this review! It was fun figuring this out for your store and seeing how you run your B2B and B2C store. Love the B2B app you picked!
This app is one of the best apps we have ever used. The support offered, and the detail of this support is very impressive. We had a few challenges with the app working with some other apps we have on our site and the team at Downpay sorted all of this very quickly and efficiently for us. We are looking forward to using this app as it will make our offer stronger. Thank you
Thank you so much for this lovely review. I'm so glad you got to see the power of deposits so quickly after setup. It was exciting to see your first deposit sale come in so quickly! Here if you ever need us again!
So far so good. Integrates seamlessly into our theme and support has been very responsive to assist with the setup.
Always happy to help! Thank you for this review, we’re wishing you all the sales! 💸