Reviews (81)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
July 29, 2024

We are relatively new to Drip, and have been really pleased with our decision to move across - the people and the support have been top class, also we have been on a number of training sessions as part of our start-up phase which has increased both our knowledge and the effectiveness of our email strategy. We are already seeing the positive results in our email metrics.

I would highly recommend ...

TechExpress
South Africa
2 months using the app
January 13, 2022

Drip has been a solid backbone to build excellent post-purchase automation. Their workflows also allow us to build "intelligent" campaigns instead of just sending a series of emails that is responsive to customers' decisions and preferences. The support team is easy to work with too. We highly recommend this.

Health Direct
United States
Almost 5 years using the app
May 14, 2021

I'm about 6 months into using DRIP with Shopify. It's a powerful toolset that lets you access customer segment for targeted email coms. I have a c 90k mailing list and the brilliance of DRIP is that i can segment that list down with a handful of logic statements to a tiny focused group that i know are on the cusp of a purchase and only require the lightest of nudges to pull the trigger. I drive ...

Evolution Power Tools UK
United Kingdom
Over 4 years using the app
May 19, 2021

We've had amazing success using Drip to manage our customer communications to our email database. A solid Shopify integration, a strong ROI, and solid support to boot!

ST Online, Inc
United States
Almost 4 years using the app
August 12, 2021

We've used many different platforms in the past and Drip by far has been the best Email Marketing platform we've used. Resources and customer service are always readily available, helping you walk through any tutorial you need help in whether it's customer segmentation, workflows, or campaigns. On top of that, Drip revenue has attributed 37%-40% of our e-commerce business in the last couple of ...

GO SMILE
United States
Almost 4 years using the app
February 6, 2024

I would recommend Drip above any other provider I've used, and as a MarTech consultant... I've used a lot. Far and above Klaviyo and Mailchimp, in my opinion. Their automation is really powerful and allows me (and my clients) to really finetune the customer experience for where THEY are in their journey with the brand.

Drip stands out because many CRM/email providers are either highly technical ( ...

Campbell Corps - Official Store
United States
Over 3 years using the app
January 18, 2022

Great email marketing platform and also CRM. Their team is always available to help and receive feedback. Easy to use, very intuitive!!!

UpGrade Brands
Chile
Over 3 years using the app
May 12, 2021

Drip provides excellent customer service, the staff are always friendly and quick to help! We love Drip!

Fazl Socks
Canada
About 3 years using the app
Drip replied May 17, 2021

Handmade, fair-trade socks made by happy ladies? What's not to love about YOU, Fazl Socks!? Glad to be on your team. Keep crushin' it!

October 24, 2023

If you are a busy small business owner, you need to be using Drip.

Mad Batter Cookie Co.
United States
About 3 years using the app
Edited May 27, 2021

I can't believe how easy Drip integration with Shopify is. Truly makes my work so much more effective. And it seems like they keep trying to improve it along the way. The best.

Levi Kreis
United States
Almost 3 years using the app