Reviews (98)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, particularly during festive seasons. They appreciate its easy installation, customizable hint cards, and integration with email tools like Klaviyo. The app supports email and text message communication and offers a user-friendly interface across devices. Merchants also praise the responsive and efficient customer support team for enhancing their experience.

November 28, 2022

Cant turn text function on. found the request for constant reviews very annoying. Most people have not opened emails yet, so not great cut through yet.

Saben
New Zealand
7 months using the app
AppSolute replied November 28, 2022

Thank you for sharing your feedback. It is hard for us to understand your frustration. The SMS function is active for your account and our app has brought additional revenue for your brand at an amazing
X49.20 ROI which is amazing :) and only the beginning

We apologize for any inconvenience you experienced. We recommend monitoring the performance and adjusting your strategy accordingly. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're committed to continually enhancing your experience.

August 19, 2025

Doesn't seem to be working

The Karat Concierge
United States
Over 1 year using the app
AppSolute replied August 19, 2025

The app is working perfectly for hundreds of merchants.
Please reach out to our 5 star support team and we will assist you.

Edited December 8, 2022

I just started using the app. I am trying to enable text messaging, and the requirement to enable it is to leave a review. The app seems fairly comprehensive and usable so far. There doesn't appear to be an easy option to edit the cap, or even a hard to find option. I would like to have control over the max amount I spend on this app. I have nothing more to say at this point.

P·R·O·T·O·G·E·N·E·S·I·S
United States
About 3 hours using the app
AppSolute replied July 7, 2023

Thank you for sharing your experience with our Drop A Hint 2.0 app. We appreciate your feedback. We're glad to hear that the app appears comprehensive and usable to you. Regarding the requirement to leave a review to enable text messaging, we understand your concern and apologize for any inconvenience caused. We value your input about the cap option and having control over your spending on the app. Your feedback is valuable to us as we continually work to improve our app and provide more customization options. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help and ensure your satisfaction with our app.