Reviews (193)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its one-click product sourcing and automatic order fulfillment, which streamline the dropshipping process and save time. Features like custom branding and packaging, along with smooth integration, enhance store professionalism and require minimal oversight. The support team is noted for its responsiveness and 24/7 availability. Additional benefits include real-time tracking, automated notifications, and quick deliveries from global warehouses, improving the customer shopping experience.

December 7, 2025

Dropsure has made managing my store so much easier. I no longer worry about shipping issues because everything is covered automatically. Customers love the added security, and it really improves their trust in my shop. The app works flawlessly and requires no extra effort.

ZRAs Mart
United States
4 months using the app
December 9, 2025

I’m really happy with how dependable Dropsure is. It gives my store a more professional feel and helps build trust with new customers. Shipping problems used to stress me out, but now everything is handled automatically. Definitely worth installing.

Bonafyn
United States
3 months using the app
December 9, 2025

Dropsure has been a huge help for my online store. It automatically covers all orders, so I don’t have to deal with shipping issues anymore. My customers love knowing their purchases are protected. The app is simple, smooth, and works exactly as expected.

Ruby's Kitchen
United States
About 1 month using the app
January 1, 2026

I started using DropSure recently and it’s been great for streamlining everything from product importing to global deliveries. I’m also using it on another store, and the performance has been consistent. Fast shipping, clear tracking, and responsive support have really improved customer satisfaction.

CablrRelic
Pakistan
8 days using the app
October 11, 2025

I WAS GHOSTED WHEN I ASKED MY AGENT FOR A REFUND FOR ITEMS THAT ARRIVED BROKEN (20+ orders)

When I started working with Dropsure, everything was fine, my account manager was communicative and helpful but after we ran into some copyright issues, my manager started shipping out VERY poor quality products as replacement without warning me about their poor quality.

I've had over 20+ orders I had to refund or was even chargebacked by customers because items arrived broken or broke very soon after arriving or because of VERY long shipping (month+) with no shipping updates at all.

I made my account manager a nice list of orders that had to be refunded to the customers and why. When I asked my account manager to give me a refund - I GOT GHOSTED FOR THREE MONTHS and got NO REFUNDS TO THIS DAY - the Agent name is Dolly Liu by the way. so I definitelly suffered a financial loss because I had to refund customers OUT OF POCKET and Dropsure did not want to hear about it sadly...

I'll try writing an email to their team and sort this out but I do not have high hopes.

NO ACCOUNTABILITY, NO COMMUNICATION, NO RESOLUTION.

DO NOT USE THIS APP

PotterBrella
Lithuania
4 months using the app
DropSure Inc. replied November 4, 2025

We truly appreciate your early trust in Dropsure and your patience through this issue. Your feedback helps us improve our service every day.

Edited December 24, 2025

Really impressed with this app so far. It makes product sourcing and order fulfillment quick and easy, and everything integrates smoothly with Shopify

AJ Collections
Pakistan
4 days using the app
December 15, 2025

I really love this app and it has been a game changer for my Shopify store. Product sourcing and fulfillment are easy and stress free and the delivery is fast. The support team is always helpful and responsive. I highly recommend dropsure.

Cinema Promo
United States
4 days using the app
December 1, 2025

Running my DTC store feels smooth with DropSure. Tracking, fulfillment, and POD tasks all run on their own, and the worldwide warehouses keep shipping times solid. Their support team is helpful and quick to respond.

megabloom1
Denmark
5 days using the app
December 1, 2025

DropSure makes dropshipping simple from start to finish. Sourcing, fulfillment, and updates all run smoothly. shipping window is consistent, and their support team genuinely wants to help you succeed

Abode
Honduras
5 days using the app
October 19, 2025

I love that DropSure handles both product fulfillment and branding. My custom packaging and thank-you cards look amazing! Plus, orders reach my customers in the US and Europe in just about a week. My store looks more professional and trustworthy now.

NuChic Apparel
United Kingdom
28 days using the app
DropSure Inc. replied November 5, 2025

Appreciate your feedback! We’re happy our fulfillment and packaging options help your brand look more professional.