Reviews (82)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the one-click product sourcing, noting it saves significant time. They value the fast global delivery from global warehouses, custom branding, and packaging options that enhance brand identity and customer experience. The seamless Shopify integration simplifies store management, while automated order fulfillment and easy product import and tracking boost efficiency. The responsive 24/7 support team is also highly praised for its reliability and helpfulness.
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I WAS GHOSTED WHEN I ASKED MY AGENT FOR A REFUND FOR ITEMS THAT ARRIVED BROKEN (20+ orders)
When I started working with Dropsure, everything was fine, my account manager was communicative and helpful but after we ran into some copyright issues, my manager started shipping out VERY poor quality products as replacement without warning me about their poor quality.
I've had over 20+ orders I had to refund or was even chargebacked by customers because items arrived broken or broke very soon after arriving or because of VERY long shipping (month+) with no shipping updates at all.
I made my account manager a nice list of orders that had to be refunded to the customers and why. When I asked my account manager to give me a refund - I GOT GHOSTED FOR THREE MONTHS and got NO REFUNDS TO THIS DAY - the Agent name is Dolly Liu by the way. so I definitelly suffered a financial loss because I had to refund customers OUT OF POCKET and Dropsure did not want to hear about it sadly...
I'll try writing an email to their team and sort this out but I do not have high hopes.
NO ACCOUNTABILITY, NO COMMUNICATION, NO RESOLUTION.
DO NOT USE THIS APP
We truly appreciate your early trust in Dropsure and your patience through this issue. Your feedback helps us improve our service every day.
I love that DropSure handles both product fulfillment and branding. My custom packaging and thank-you cards look amazing! Plus, orders reach my customers in the US and Europe in just about a week. My store looks more professional and trustworthy now.
Appreciate your feedback! We’re happy our fulfillment and packaging options help your brand look more professional.
DropSure made my dropshipping journey effortless.One-click sourcing and fast delivery helped me scale quickly. The 24/7 support team is amazing and always ready to help. Highly recommend for serious sellers.
So happy to know our 24/7 support and fast delivery are helping you scale with ease. Thanks for recommending DropSure!
DropSure has been a game changer for my business. The auto-fulfillment works flawlessly, and their global warehouses ensure quick delivery. Plus, their 24/7 support and VA training make scaling so much easier.
We’re excited to see our fulfillment and VA training helping you grow! Thanks for the great feedback.
DropSure made starting my dropshipping business so easy! One-click sourcing and fast global delivery saved me tons of time. Their support team is always available and super helpful. Highly recommend for any serious seller.
We’re thrilled our tools are saving you time and that our team could help along the way. Appreciate your support!
I love how DropSure handles everything from product sourcing to fulfillment. The branding options and packaging customization give my store a professional touch. Fast shipping and reliable service every time.
Appreciate your kind words! We’re glad our reliable service and branding tools are supporting your business success.
At first, I was nervous about switching suppliers, but DropSure honestly made it seamless. The products came quicker than expected and the quality was better than what I was used to. It feels like a weight lifted off my shoulders.
DropSure made dropshipping so easy for my store.One-click sourcing and fast global delivery save tons of time. Their branding and packaging options give my business a professional touch. The 24/7 support team is always helpful truly reliable and efficient.
Thanks for sharing! We’re proud to support reliable, efficient operations for your store. Keep growing with DropSure!
Dropsure makes things so much easier for me. I don`t have to deal with claims or refunds when something goes wrong during shipping, and m customers like the extra protection. It`s a win-win
Thank you! We're so glad DropSure helped simplify things and brought extra peace of mind during shipping.
DropSure has enabled me to grow my store without concerns about fulfillment. The automated order processing saves a great deal of time, and I appreciate how simple it is to incorporate new products into my catalog.
We’re thrilled DropSure helps you save time and expand your catalog effortlessly. Thanks for your continued support!