Reviews (109)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for streamlining dropshipping operations with features like one-click product sourcing and automatic order fulfillment. They appreciate the custom branding options and real-time tracking that enhance customer satisfaction. The app's fast shipping, supported by global warehouses, and seamless Shopify integration are also noted. The 24/7 support team is praised for being responsive and helpful, significantly easing the management of dropshipping businesses.
Refine
-
By rating
Dropsure has made managing my store so much easier. I no longer worry about shipping issues because everything is covered automatically. Customers love the added security, and it really improves their trust in my shop. The app works flawlessly and requires no extra effort.
Dropsure has been a huge help for my online store. It automatically covers all orders, so I don’t have to deal with shipping issues anymore. My customers love knowing their purchases are protected. The app is simple, smooth, and works exactly as expected.
I WAS GHOSTED WHEN I ASKED MY AGENT FOR A REFUND FOR ITEMS THAT ARRIVED BROKEN (20+ orders)
When I started working with Dropsure, everything was fine, my account manager was communicative and helpful but after we ran into some copyright issues, my manager started shipping out VERY poor quality products as replacement without warning me about their poor quality.
I've had over 20+ orders I had to refund or was even chargebacked by customers because items arrived broken or broke very soon after arriving or because of VERY long shipping (month+) with no shipping updates at all.
I made my account manager a nice list of orders that had to be refunded to the customers and why. When I asked my account manager to give me a refund - I GOT GHOSTED FOR THREE MONTHS and got NO REFUNDS TO THIS DAY - the Agent name is Dolly Liu by the way. so I definitelly suffered a financial loss because I had to refund customers OUT OF POCKET and Dropsure did not want to hear about it sadly...
I'll try writing an email to their team and sort this out but I do not have high hopes.
NO ACCOUNTABILITY, NO COMMUNICATION, NO RESOLUTION.
DO NOT USE THIS APP
We truly appreciate your early trust in Dropsure and your patience through this issue. Your feedback helps us improve our service every day.
I really love this app and it has been a game changer for my Shopify store. Product sourcing and fulfillment are easy and stress free and the delivery is fast. The support team is always helpful and responsive. I highly recommend dropsure.
Running my DTC store feels smooth with DropSure. Tracking, fulfillment, and POD tasks all run on their own, and the worldwide warehouses keep shipping times solid. Their support team is helpful and quick to respond.
DropSure makes dropshipping simple from start to finish. Sourcing, fulfillment, and updates all run smoothly. shipping window is consistent, and their support team genuinely wants to help you succeed
DropSure works great for selling to customers in different countries. Faster shipping has made my customers much happier. The system is stable and easy to use every day. It really feels like I have a full team helping run my store.
Dropsure has made shipping problems so much easier to handle. I don’t have to worry about lost or damaged packages anymore because everything is insured automatically. My customers love the extra protection, and it reflects well on my store.
DropSure has made running my dropshipping store a lot easier. The one-click sourcing and auto-fulfillment save me hours every week. Shipping is fast thanks to their global warehouses, which keeps customers satisfied. Whenever I need help, the support team is quick to respond
Dropsure has made managing my store so much easier .one click and quick delivery save me lot of time . the branding option look professional and make my products stand out . their supporter team is always ready to help and truly reliable.