Reviews (109)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining dropshipping operations with features like one-click product sourcing and automatic order fulfillment. They appreciate the custom branding options and real-time tracking that enhance customer satisfaction. The app's fast shipping, supported by global warehouses, and seamless Shopify integration are also noted. The 24/7 support team is praised for being responsive and helpful, significantly easing the management of dropshipping businesses.

December 7, 2025

Dropsure has made managing my store so much easier. I no longer worry about shipping issues because everything is covered automatically. Customers love the added security, and it really improves their trust in my shop. The app works flawlessly and requires no extra effort.

ZRAs Mart
United States
4 months using the app
December 9, 2025

Dropsure has been a huge help for my online store. It automatically covers all orders, so I don’t have to deal with shipping issues anymore. My customers love knowing their purchases are protected. The app is simple, smooth, and works exactly as expected.

Ruby's Kitchen
United States
About 1 month using the app
October 11, 2025

I WAS GHOSTED WHEN I ASKED MY AGENT FOR A REFUND FOR ITEMS THAT ARRIVED BROKEN (20+ orders)

When I started working with Dropsure, everything was fine, my account manager was communicative and helpful but after we ran into some copyright issues, my manager started shipping out VERY poor quality products as replacement without warning me about their poor quality.

I've had over 20+ orders I had to refund or was even chargebacked by customers because items arrived broken or broke very soon after arriving or because of VERY long shipping (month+) with no shipping updates at all.

I made my account manager a nice list of orders that had to be refunded to the customers and why. When I asked my account manager to give me a refund - I GOT GHOSTED FOR THREE MONTHS and got NO REFUNDS TO THIS DAY - the Agent name is Dolly Liu by the way. so I definitelly suffered a financial loss because I had to refund customers OUT OF POCKET and Dropsure did not want to hear about it sadly...

I'll try writing an email to their team and sort this out but I do not have high hopes.

NO ACCOUNTABILITY, NO COMMUNICATION, NO RESOLUTION.

DO NOT USE THIS APP

PotterBrella
Lithuania
4 months using the app
DropSure Inc. replied November 4, 2025

We truly appreciate your early trust in Dropsure and your patience through this issue. Your feedback helps us improve our service every day.

December 15, 2025

I really love this app and it has been a game changer for my Shopify store. Product sourcing and fulfillment are easy and stress free and the delivery is fast. The support team is always helpful and responsive. I highly recommend dropsure.

Cinema Promo
United States
4 days using the app
December 1, 2025

Running my DTC store feels smooth with DropSure. Tracking, fulfillment, and POD tasks all run on their own, and the worldwide warehouses keep shipping times solid. Their support team is helpful and quick to respond.

megabloom1
Denmark
5 days using the app
December 1, 2025

DropSure makes dropshipping simple from start to finish. Sourcing, fulfillment, and updates all run smoothly. shipping window is consistent, and their support team genuinely wants to help you succeed

Abode
Honduras
5 days using the app
December 8, 2025

DropSure works great for selling to customers in different countries. Faster shipping has made my customers much happier. The system is stable and easy to use every day. It really feels like I have a full team helping run my store.

Bella Royale
United States
4 days using the app
December 9, 2025

Dropsure has made shipping problems so much easier to handle. I don’t have to worry about lost or damaged packages anymore because everything is insured automatically. My customers love the extra protection, and it reflects well on my store.

Staple&Story
France
3 days using the app
December 16, 2025

DropSure has made running my dropshipping store a lot easier. The one-click sourcing and auto-fulfillment save me hours every week. Shipping is fast thanks to their global warehouses, which keeps customers satisfied. Whenever I need help, the support team is quick to respond

Savory Spot
Kuwait
3 days using the app
December 11, 2025

Dropsure has made managing my store so much easier .one click and quick delivery save me lot of time . the branding option look professional and make my products stand out . their supporter team is always ready to help and truly reliable.

solastyles
United States
3 days using the app