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Duoplane

Multi vendor automated order routing and inventory syncing

Free

App highlights

  • Speed tested: no impact to your online store

Key values section

Automate order processing

Fully automate your multi-supplier order flow so that you can spend more time growing (and enjoying) your business.

Scale your business faster

Easily manage more orders and vendors with fewer resources.

Serve your customers better

Sync inventory and tracking data with vendors. Get clearer visibility into supplier operational performance.

App details

Duoplane

Duoplane

The Duoplane connector for Shopify seamlessly integrates your Shopify store with your Duoplane account to automate communications with all of your dropship suppliers and 3PL warehouses.

Fully automated multi-supplier order routing

  • No-touch order processing: Send orders to your suppliers with zero effort. Duoplane connects to Shopify and automatically splits orders into vendor purchase orders, routing them to the right supplier or warehouse. Tracking information flows back to Shopify and to your customer.
  • Customized for each supplier or warehouse: Send purchase orders to suppliers as PDFs, configurable CSV / Excel files, or in custom XML, JSON, or EDI formats. Duoplane even supports integrations with supplier APIs.
  • Support for all types of vendors: Whether your supplier is a small company with limited technical ability, or if they are a large distributor with strict integration requirements, Duoplane can help.

Vendor portal and collaboration tools

  • Vendor portal: Give your suppliers access to their own vendor portal to keep everyone on the same page and to reduce miscommunications.
  • Vendor-managed orders: Using the portal, vendors can self-manage their orders, including confirming POs, entering tracking, and even invoicing you. That’s less data entry on your part.
  • Messaging right on the order page: Send and manage notes to vendors right from the order record so that everyone knows what is going on.
  • Late order alerts: Request order status from vendors with a click of a button.

Complete order management system

  • Clear and concise dashboard: The Duoplane dashboard shows you key order stats, and highlights the items that need your immediate attention.
  • Returns management: Issue return authorizations (RMAs) and track returns. Duoplane manages the entire process, whether the return is headed to your inventory or to your vendor's warehouse.
  • Issue tracker: Track order exceptions so that you can keep your customers happy and your business running smoothly.
  • Performance metrics and vendor scorecarding: See detailed profitability and operational metrics to provide vendors with objective feedback.

Inventory and shipment syncing

  • Inventory management: Use vendor inventory feeds to keep track of inventory levels at your suppliers. Reduce backorders and out-of-stock situations. Sync inventory across all of your connected selling channels.
  • Shipment feeds: Automate the retrieval of tracking from your vendors.

Accounting automation and vendor invoice reporting

  • Integrate seamlessly with your accounting system to transfer vendor invoice data automatically. (Professional, Premium, or Enterprise plans)
  • Remove the need to manually enter or reconcile invoices.

Launch date

Integrates with

  • ShipStation
  • Quickbooks
  • Xero
  • SkuVault
  • ShippingEasy
  • Shippo
Duoplane

Duoplane

The Duoplane connector for Shopify seamlessly integrates your Shopify store with your Duoplane account to automate communications with all of your dropship suppliers and 3PL warehouses.

Fully automated multi-supplier order routing

  • No-touch order processing: Send orders to your suppliers with zero effort. Duoplane connects to Shopify and automatically splits orders into vendor purchase orders, routing them to the right supplier or warehouse. Tracking information flows back to Shopify and to your customer.
  • Customized for each supplier or warehouse: Send purchase orders to suppliers as PDFs, configurable CSV / Excel files, or in custom XML, JSON, or EDI formats. Duoplane even supports integrations with supplier APIs.
  • Support for all types of vendors: Whether your supplier is a small company with limited technical ability, or if they are a large distributor with strict integration requirements, Duoplane can help.

Vendor portal and collaboration tools

  • Vendor portal: Give your suppliers access to their own vendor portal to keep everyone on the same page and to reduce miscommunications.
  • Vendor-managed orders: Using the portal, vendors can self-manage their orders, including confirming POs, entering tracking, and even invoicing you. That’s less data entry on your part.
  • Messaging right on the order page: Send and manage notes to vendors right from the order record so that everyone knows what is going on.
  • Late order alerts: Request order status from vendors with a click of a button.

Complete order management system

  • Clear and concise dashboard: The Duoplane dashboard shows you key order stats, and highlights the items that need your immediate attention.
  • Returns management: Issue return authorizations (RMAs) and track returns. Duoplane manages the entire process, whether the return is headed to your inventory or to your vendor's warehouse.
  • Issue tracker: Track order exceptions so that you can keep your customers happy and your business running smoothly.
  • Performance metrics and vendor scorecarding: See detailed profitability and operational metrics to provide vendors with objective feedback.

Inventory and shipment syncing

  • Inventory management: Use vendor inventory feeds to keep track of inventory levels at your suppliers. Reduce backorders and out-of-stock situations. Sync inventory across all of your connected selling channels.
  • Shipment feeds: Automate the retrieval of tracking from your vendors.

Accounting automation and vendor invoice reporting

  • Integrate seamlessly with your accounting system to transfer vendor invoice data automatically. (Professional, Premium, or Enterprise plans)
  • Remove the need to manually enter or reconcile invoices.

Launch date

Integrates with

  • ShipStation
  • Quickbooks
  • Xero
  • SkuVault
  • ShippingEasy
  • Shippo

Reviews

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Aquatell Canada

    Location Canada
    Time spent using app Over 6 years

    Excellent tool for helping me communicate properly with my dropship suppliers. Really helps to keep us organized and keep our drop shippers accountable. Excellent support too! Our emails are responded to in a timely manner and where necessary they'll hop on a call where they ask very insightful questions to help understand and solve our issue. Highly recommended all the way around!

    Developer reply
    November 7, 2022

    Thank you for your review and we are so happy to hear that it's been helping with your operations organization. We strive to offer the best support to our clients and are ecstatic to hear that it's been useful for you.

  • Ben Sherman

    Location United States
    Time spent using app Almost 4 years

    We have been using Duoplane for four years and it's great for managing ecom orders that ship from multiple locations. Support is responsive and willing to brainstorm/customize when possible to make Duoplane work the best for our business model.

    Developer reply
    November 7, 2022

    We've had the pleasure of having you as a client for 4 years and hope to continue a relationship for many years to come!

  • 48LongStems.com

    Location United States
    Time spent using app 7 months

    We are a drop shipper and almost every order has items that go to different vendors. The breaking out of a sales order into individual Purchase Orders has allowed us to save time and helped us eliminate mistakes if we did this work manually. This app for us is very much worth the money.

    Developer reply
    November 7, 2022

    We are very happy to hear that we've saved your company time and money!

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