Duoplane

From day one, Duoplane has been instrumental in allowing us to run our e-commerce site with ease and confidence. We manage all of our orders through Duoplane, and it has allowed us to completely automate our order processing so that we can focus on growing our business. It also enables us to seamlessly split PO's to multiple vendors, something we could not do on our e-commerce platform. Duoplane's order management tools keep us organized and our customers happy. Support is very responsive and personalized, and their development team is extremely open to our requests. They are adding new features regularly. Every store that drop ships or routes orders to outside warehouses should be using Douplane. Highly, highly recommended.

A MUST for anyone looking to automate their online store with multiple vendors/drop shippers/affiliate suppliers etc. We where previously using another app that was similar to Duoplane, but it was lacking an interface for vendors to log into and see orders (as well as a few other features we where looking for). This App works seamlessly with shopify, and is extremely easy to use.

Duoplane allows our vendors and whole sellers to log in, print purchase orders, packing slips, as well as see previously shipped orders within a separate interface from our actual Shopify back end.

We love the notes feature that allows you to communicate with your vendors within each order. We also like that each vendor gets their own "portal" that breaks down all of their orders and information pertaining to their orders as well. Vendors can also specify promise dates for us to see, and Duoplane will alert you if an order has passed its promise date without being shipped. We also use Duoplane for the inventory tracking feature. This allows us to not have to import daily CSV files to vendors that supply us with daily inventory counts via a csv file. Duoplane can automate the process, and will update the inventory automatically with vendors that supply a webpage with a place to download inventory data. These features allow us to not have to deal with a multitude of backorders, which makes everyone happy in the process.

When we downloaded the app, Sina was extremely helpful in getting us set up. He spent a good 1/2 hour on the phone with me showing me how to use Duoplane and set it up to our needs. The customer service has been top notch, and they have gotten back to me quickly with any questions I have about the app. I also liked the fact that when I was speaking with Sina, we mentioned that they will be continually finding ways of making Duoplane better as well as add more features down the road.

If you are looking for a feature packed inventory/order management system or if you are looking to automate your website (or websites) ordering process, Duoplane will definitely be your choice!

Easy to install and get started, excellent support and great communication. You get everything you ask for and more with their support team, and they go above and beyond.

Highly recommended for anyone needing an easy and flexible dropshipping solution for shops both large and small.

Can I give 10 stars? Simply the best. We switched from another drop ship app that just didnt cut it. Duoplane has been seamless. Works like its supposed to, every time. Fantastic support during onboarding. It just does its job all day every day. Easy to set up and configure, effective, impactful. This is the one to get.

If your e-commerce business is focused on a drop ship model, then Duoplane is an absolute must have. When we moved our store, GroomStand.com, to Shopify and found Duoplane, the set-up process was extremely easy, support/customer service was spot on and everything has been working seamlessly ever since. We have used a lot of order management systems in the past, but Duoplane has exceeded our expectations.

One of the biggest challenges in using Shopify when you are no longer a small business is its limitation with integration and automation. Duoplane is the answer for our situation to connect the store to our warehouse(s). Setting it up will take a bit of time, but it has everything you need.

Support is top notch, Sina answered every question and concern we had throughout the setup process. Over 100 orders later, no problem has been detected.

Easy to set up.

5-star support from a great team.

But above all an app that will provide your store with MASSIVE efficiency.

For me, this app was a game changer.

This is hands down the most effective and powerful Shopify app we use. Since launching our company in 2012, we have been trying to find a way to manage the drop shipping side of our business. We were incredibly grateful to discover Duoplane this past summer. It transformed our business on day 1. It is very easy to use and has a clean user interface. Additionally, we have had a standout customer service experience with them. They've helped us strategize better systems for our shipping model and have been incredibly successful at customizing different features of the app to adapt to our needs.
We could not be more pleased with Duoplane and highly recommend this app. It has dramatically improved our business!

Are you drop shipping? I researched the top 9 drop shipping apps in this category and only one met our robust needs. Get Duoplane.

When I took a chance with Duoplane, I didn't know the following:
- They take customer service seriously. Their team is responsive and results oriented. Duoplane has helped us address several special business needs through additional training on Duoplane and releasing new features.
- Our vendors like using Duoplane. This is key to managing our vendor relationships because we can't expect them to use our systems unless they also derive value from it. Each of our vendors has appreciated the simplicity of the Duoplane interface and the ease of use to carrying out critical supply chain functions, like sending POs to the right vendors, knowing the status of every single item/unit on every PO and Order, and being able to manager service level agreements with transparency.
- Duoplane integrates with ShipStation

I could go on but I'll offer you something better. If you want a reference as to why I picked Duoplane and how we implemented Duoplane, ask them to share my contact info with you and we can correspond.

Cheers!
tk

We simply cannot run our business without this app! It saves us tons of tedious headache and hours of work in which we would have to constantly update inventory number of over 300 products!

Their service is phenomenal, and they will take the time with you to make sure you are set up properly. Highly recommended.