Duoplane , 30 reviews
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I had some issues regarding the app, but the support team was quick to respond and fix the problem. Special thanks to Sina for helping us with this. Highly recommend this app!
Thank you so much for this wonderful review! We pride ourselves on acting very quickly should our clients run into any issues.
nice app to deal with our vendors for www.westcoastvapesupply.com
Thank you for the review! At Duoplane, we strive to make the dropshipping process as seamless as possible for both retailers and vendors, and we're glad to know that we have helped you in achieving that.
Duoplane is an essential business tool for any drop-shipping company. This app works great and the customer support is truly exceptional. Sina worked with me on a friday evening till 8pm EST to help answer all of my questions and walk me through some minor customizations to make my invoices, purchase orders & pick-tickets to my exact specifications.
Thank You Duoplane!
Thank you for taking the time to write this wonderful review! We're so happy to hear that Duoplane has been an essential tool for your company and that our customer support has exceeded your expectations. We take pride in our ability to provide exceptional customer service, and we're glad that we were able to assist you. Thank you again for choosing Duoplane.
We are a drop shipper and almost every order has items that go to different vendors. The breaking out of a sales order into individual Purchase Orders has allowed us to save time and helped us eliminate mistakes if we did this work manually. This app for us is very much worth the money.
We are very happy to hear that we've saved your company time and money!
This app is incredibly powerful.
You know quality when you see it and Duoplane is the highest quality app that we use and it is essential to our success.
Our only regret is that we did not find Duoplane sooner!
Duoplane is the best app for drop shipping and intergrating other vedors products into you shopify store.
Anyone looking to sell other peoples products need duoplane, there is nothing else like it and it is the best app you will ever plug in to your shopify store.
Having products ship directly from other manufacturors is a benefit that will truly help our business grow and succeed.
Thank you for taking the time to leave a review! We are delighted to hear that Duoplane has been instrumental in your business growth and that you find our app to be of the highest quality. We truly appreciate your review and recommendation.
Because of Duoplane, I've been able to increase sales dramatically. Before, I was sending orders manually to all my different suppliers, it was taking a lot of time! Now, everything is automated thanks to your team! Thank you so much!
Jessee
Thanks so much Jessee - we have been delighted to have you as a client for many years.
Simply put, this app and the team are amazing. We evaluated 3+ apps to help us manage inventory before coming across Duoplane. They understand how drop-shippers function, and the app is designed very specifically to help drop-shippers better manage their business. In addition to great functionality, the team works hand-in-hand with us to resolve any issues that arise. Whenever we are dealing with a problem, they are extremely quick to respond, and have even written custom code on their app to help resolve a problem that we are facing. We rarely give app reviews, but Duoplane absolutely deserves a 5-star rating.
Thank you for the amazing review! We're thrilled to hear that our app and team have exceeded your expectations for your dropshipping business. We're committed to providing the best functionality and customer support, and we're glad that we were able to resolve any issues you faced. Thank you for recommending Duoplane and for giving us a 5-star rating!
This app is crucial to our site and to communicating with our warehouse. The app developer helped us integrate the app and even worked with our warehouse to do so, all over email within a couple of days. It was a truly easy process and the app works seamlessly. We have had no problems at all and would HIGHLY recommend this app to other shops.
Thank you for taking the time to share your positive experience with Duoplane. We're thrilled to hear that our app has been crucial to your site and that our support team was able to assist you in integrating with your warehouse seamlessly. We appreciate your recommendation very much!
The design of the app is very good. It does what we need it to do as far as sending purchase orders to different distributors. The issue is with support: there is no live chat or phone support, and when the app decides it doesn't want to import all of our orders from Shopify, we're left staring at the screen hoping we can fulfill our customer's orders on time. Messages take at best a few hours to be responded to, and that just doesn't cut it in the land of e-commerce in 2020.
Thank you so much for this review. We are delighted that you are happy with the app itself and happy to report that we have spent the past 2 years increasing our quality of support.
We rely heavily on Duoplane to manage all aspects of our dropship business. The software is incredibly easy for our team and our network of vendors to use, and it allows us to focus on the things we want to focus on: merchandising, marketing, and customer service. The customer support is great too. Two thumbs up!
Thanks for sharing your experience! We're happy to hear that Duoplane has helped streamline your dropshipping, enabling you to focus on other core areas of your business. Thank you for choosing Duoplane!