IOSS and Landed Cost Service

Helpful support. Fast obtaining of IOSS-number. Sensical order-based fees. Quick support. I do believe they do remittance, too; so, it's a great-package.

A fairly decent solution to the mess caused by brexit. It is expensive but it seems to be one of the few ways to acquire an IOSS number without being ripped off by intermediaries

We hoped this would be a good solution for IOSS and Shopify but unfortunately at this time it is not. Not only is it one of the most expensive solutions out there (1 euro per transaction admin fees) it is also faulty and a complete mess. Agree with previous review regarding invoicing, its totally confusing with multiple invoices flying towards us, the dashboard does not work or if it does work it is not easy to use, i believe the issue is the former. We identified that refunds were not being downloaded from shopify and support does not seem to understand shopify as a platform or their own platform fully, we simply do not trust the product, have tried to stick with it for convenience in the hope that it gets better but about 6 months on and there is no significant / obvious improvements, we are leaving the product for a much cheaper solution which will hopefully work, failing that we will use an app to download the data and submit to a company that way to handle IOSS. Unfortunately cannot recommend which is a real shame, currently in our opinion the setup is a mess, for the amount they charge it should be fully working by now. UPDATE to readers of this review. Please kindly do not email us asking us who to use as an alternative as we cannot advise you on what will work for your business, the solutions and costing are varied, we used google to find solutions. We are only now trying other solutions so we cannot comment on them being better or worse at this stage. We are trying Ship24 currently, others to potentially look at are VATDigital who do not have an app, or Lovat who have what looks like a very good app, but its on the more expensive end. Best of luck in choosing the solution that works for you. Disclaimer and final remarks on Crossborderit, this review is our own opinion based on our experience, it may work for you, you have the option to try it, it did not work for us, you can cancel it, there is no long contract that we know of at the time of writing this. UPDATE 2: We have found that this software solution does not calculate VAT on shipping refunds resulting in discrepancies and over paid VAT, we are still in dispute with this company months down the line and trying to get them to accurately calculate our VAT return, a service we paid them to do. Would advise you to check your refunds and ensure VAT on shipping is being calculated, as you could be overpaying VAT.