The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Lion & Fox Designs
Not only is this app incredibly robust, but the service support is outstanding!
Roman goes out of his way to answer questions and helps get you accomplish exactly what you need to accomplish. I have used many "product customization' apps in the past, and this blows them all out of the water. So thankful I found it!
Roman is a great person to work with and app feature is excellent at affordable cost. We are running a bakery and we need to let our customer leave messages for custom options e.g. birthday cake message with extra charges. This app worked like charm.
I absolutely love this app. I use it for my monthly preorders (sewing), so people can choose sizes, etc. The set up was pretty easy, and I love that I was able to create a template, rather than doing the same thing 100 times over. Whenever I need something changed or adjusted, Roman responds right away saying its already taken care of. I have the $29 package, and I am happy to pay that to keep my sanity. Highly recommend if you need product options!
Turtle Covers Group Limited
Support is excellent and so are the features - I had quite an extensive list of requirements but I only needed to go to the "Standard" plan so I wonder what else is available on the additional two tiers! I would have preferred a feature to set the look and feel without coding for quick changes but Roman on support was happy enough to make these changes anyway. I don't like the way the additional price is displayed on the app but I am looking for a way round this now, it's certainly not a deal breaker.
We've been using Dynamic Product Options for a while now and the it's an awesome app but what's even better is the customer support. I've NEVER had a developer respond in a manner that this staff does. Typically you get a response from other devs with "another question" or a canned response to read their docs...which doesn't always help - not these guys. Not only do they respond quickly but they resolve any issue you may have and they even gave us ideas to set up our options in a better manner than we were trying to go with in the first place. Very happy with the support and the app is very robust and does what it says and more actually! We installed other apps to do this job and really it was a waste of time. Don't even look at the other options on the app store lol - the 5 star rating here is 100% why we went with them and why we will stay.
My store is one that uses a great many options and each option has its own set of options. I found this app to make my store possible and the service is absolutely great. Rarely did I have to wait more than a few hours and that was with me telling them that it was not an emergency. Roman was my service expert. The speed of my site also was not impeded by this app.
This application is very useful and the support team is fast responding. usually less than 24 hours and even then due to the time difference between countries so that's normal. price is also appropriate, good job.
Made in California
I needed an app that could link product options to inventory and this app proved perfect. The customer support is also amazing. For example, I sell a case of jam (12 jars) where the customer can choose their mix of flavors. I couldn't figure out how to make sure the customer could not make a mistake and choose less or more than 12 jars. Customer support quickly helped out even writing a snippet of code so things worked exactly how I wanted them to. Excellent app. Excellent support.
I have used many products options Apps before as a developer, but this app is next Level and their support team has been amazing and they have helped me a lot and this app is already added in my list for the future stores, thanks a lot for you graete services and help
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I'm almost through the trial and this application does everything my company needs. The support team has been amazing and I'm looking forward to continuing to use the app!