Reviews (91)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 18, 2023

I install the APP and go to create my first attachment, but strangely, the new attachment can't be saved. It continually keep on saving for hours. I contact the developer for support and get immediately reply. They are so kind to help me fix the problem. Now the APP work perfectly now. Love it so much. And appreciate to the team for offering such a good APP.

Mould King
China
2 days using the app
Easify replied May 18, 2023

Thank you for your review. We apologize for the issue you faced with saving attachments, but we're glad our team was able to promptly assist you and resolve the problem. We appreciate your kind words about our app. If you need further assistance, please don't hesitate to reach out.
Best regards,
Easify Team.

March 5, 2024

Great app and even better support. Very helpful!

Manuka Vital
Germany
2 days using the app
Easify replied March 8, 2024

Thank you so much for taking the time to share your positive experience with our Easify Product Attachments app! We're thrilled to hear that you find it great and that our support has been helpful for you. At Easify, we strive to provide not only a user-friendly app but also excellent customer support. Your feedback is truly encouraging and motivates us to continue delivering the best service possible. If you ever have any more questions or need assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.

February 22, 2024

Sehr gute App, die kostenlos ist.
Bei Problemen hat mir Hoa vom Support schnell geholfen.

Esszett Luxury
Germany
1 day using the app
Easify replied February 26, 2024

Vielen Dank für Ihre freundlichen Worte und dafür, dass Sie sich die Zeit genommen haben, uns eine solch positive Bewertung zu hinterlassen! Wir freuen uns sehr zu hören, dass Sie unsere Easify Product Attachments App hilfreich fanden und dass Hoa von unserem Support-Team Ihnen stets prompte Unterstützung geboten hat, wenn Sie sie benötigten. Wir streben danach, exzellenten Kundenservice zu bieten, und es ist immer erfreulich zu hören, wenn wir Ihre Erwartungen erfüllt haben. Wenn Sie jemals weitere Fragen haben oder in Zukunft Hilfe benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind hier, um zu helfen! Vielen Dank nochmals, dass Sie sich für unsere App entschieden haben, und wir freuen uns darauf, Sie auch in Zukunft zu bedienen.
Mit freundlichen Grüßen,
Das Easify-Team.

October 20, 2023

Very good customer service. Quick response about the support message and fully customized design. Thank you.

CLA Lighting
Australia
1 day using the app
Easify replied October 21, 2023

Thank you so much for taking the time to share your feedback! If you ever have any more questions or feedback, please don't hesitate to reach out. Your satisfaction is our top priority. We look forward to serving you even better in the future!
Best regards,
Easify Team.

Edited February 6, 2024

Didn't work in my store using the Warehouse theme. Amendment: Tried installing it again, and it seems to work now. Since I can't set a product title per language I want to remove the block title, but I can't seem to do that. Second amendment: So they reached out and helped me with the title. So I guess it's 5 stars now :)

Hjärtgruppen
Sweden
1 day using the app
Easify replied January 31, 2024

Dear Hjärtgruppen Store Owner,

We sincerely apologize for the inconvenience you experienced due to the compatibility issue between our Easify Product Attachments app and your store theme. Your feedback is invaluable to us, and we are committed to resolving any issues you encounter promptly and effectively.

We understand the frustration of encountering technical difficulties, however, we kindly request that, in the future, you reach out to us first via our 24/7 in-app live chat or email when faced with any challenges. Our dedicated team is always ready to assist and resolve any concerns promptly, ensuring a seamless experience for our users. It's disheartening to learn that you experienced difficulties without giving us the opportunity to address them.

We have already reached out to you via email to address the compatibility issue and work towards a resolution that meets your expectations. Please take a moment to review our correspondence and let us know how we can assist you further in making the app function seamlessly with your theme.

Once again, we apologize for any inconvenience caused and appreciate your patience and understanding. Your satisfaction is paramount to us, and we are committed to earning back your trust by resolving this matter to your satisfaction.

Thank you for your attention to this matter, and we look forward to assisting you further.

Best regards,
Easify Team.

February 25, 2024

Great customer support, had an issue with unwanted overhead text which was resolved with a custom cc to suit the theme of my store. Thanks again! :)

GIMMY
Australia
1 day using the app
Easify replied February 26, 2024

Thank you so much for taking the time to leave us a positive review! We're delighted to hear that you had a great experience with our customer support team and that we were able to promptly address the issue of unwanted overhead text for you. Customer satisfaction is our top priority, and we're thrilled that we could provide you with a custom solution tailored to suit the theme of your store. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for choosing our Easify Product Attachements app!
Best regards,
Easify Team.

November 15, 2023

great services, help us a lot

ECGSOLAX
China
About 21 hours using the app
Easify replied November 16, 2023

Thank you so much for taking the time to share your positive feedback with us! Your satisfaction is our top priority, and it's always rewarding to know that we've been able to make a positive impact on your experience. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again.
Best regards,
Easify Team.

October 12, 2023

Fantastic app that I have been looking for to manage multiple PDFs in a store with 1000s of items. Well written installation guides make it an easy process and the support was quick and very helpful. Highly recommend.

Pontem Home
United States
About 20 hours using the app
Easify replied October 14, 2023

Thank you for your glowing review! We're delighted to hear that our app has met your needs and that you found our installation guides helpful. Our team is always here to provide quick and supportive assistance. If you ever need assistance in the future, don't hesitate to reach out.
Best regards,
Easify Team.

October 17, 2023

Thank you to Net for his great customer support. Took 10 mins to customize the aesthetic of our downloads drop down feature. His customer service is 10/10.

Ahti Interiors™
United Kingdom
About 19 hours using the app
Easify replied October 19, 2023

Thank you for your wonderful review! We're here to support you whenever you need assistance or have any questions, so please don't hesitate to reach out if there's anything else we can do for you. Your feedback means the world to us.
Best regards,
Easify Team.

April 28, 2023

Thank you Team Tigren, what we were looking for we got and speciall thanks to Hoa for custoimizing the same as we wanted.

PrintBanners
United States
About 17 hours using the app
Easify replied April 28, 2023

Thank you very much for your nice review. Our support team is always ready to help and provide you the support. If you have any other support requests, please let us know.

Best Regards,
Easify Team.