Easify Inventory Sync

This app works okay most of the time and customer service is responsive, but twice now this app has had software updates which has meant there has been a period of days when products have not synced throwing our inventory off. For an app where the sole purpose is to sync inventory, this is really poor.

We installed this app to solve a straightforward inventory sync issue, and instead it caused a critical outage on our live site. Orders were blocked, our storefront was disrupted, and we lost thousands in sales.

Support has been slow and disjointed. Despite the issue being logged and worked on for 2 days, we're asked to re explain the problem rather than seeing active resolution. This level of response is unacceptable.

prolonged downtime, poor communication, and significant financial impact. We would not recommend this app.

We have been using this seamlessly to offer paperback bundles to our customers. When I noticed all our inventory was suddenly out of stock on our website, I emailed Easify, thinking it was an app issue.

Tracy suggested turning off Easify to determine if it was their app, or a native Shopify issue. By doing this I quickly discovered it was an issue with Shopify itself not Easify.

Thanks to Tracy and Hannie for their prompt response and great suggestion

Finally, I can properly manage my made-to-order products and display the correct inventory amount on my website, so I never sell items that aren’t actually available. Especially for products that share the same stock (like different variants or custom options), this app keeps everything perfectly in sync. If you run a made-to-order or partially customized business, this is an absolute game changer. Support has been quick and helpful, setup was intuitive, and I love that they added inventory thresholds for proactive stock alerts - super useful for keeping track before things run out. Highly recommended!

This app is helpful. I did need some guidance. They were prompt and helpful. Seems to be working great for my small business.

We have been Easify customers for a year, with the Easify Options, Easify Inventory Sync and Easify Box Builder triage. We are extremely happy with the super responsive customer service, which will go above and beyond to provide support, listen to feedback and create customizations when possible. They are attentive and really listen to customers' needs and suggestions. The whole Easify ecosystem is truly amazing.

Needed help configuring the app and the chat service was amazing. Fast, effective and answered all my questions. This app is exactly what you need if you have to track inventory for a product that has multiple SKUs with multiple variants. Thanks again for all the help!

It works if you're okay with manually inputting your inventory. I thought the App will get a master SKU -> sync qty to subsequent SKU, but it's actually more manual where it will make you input the value for the "master SKU" then the app updates the subsequent SKUs' location to the "master SKU" location so their way to "sync" inventory. Ideally I would of liked the app to save/collect the master SKU qty -> push / update that value to all subsequent SKUs qty you assign to match the Master SKU's inventory so it "syncs" all duplicate or subsequent SKU you assigned (for like t-shirts or etc with variants)

Great app that does exactly what we want it to do. Highly recommend.

Great app and helpful staff!