Easify Inventory Sync

I've used this app for two purposes: to sync inventory between my own inventory and a product that I set up as a Collective Supplier (different prices, so different "product" even though shipped from same warehouse) and for bundles. It works well with a couple of caveats:
-Bundle items have to come from same location (I had one location for physical products and a different one for digital; had to "move" digital to the warehouse) and they have to be inventoried item (I said my digital product had 10K units, which I'm quite positive is higher than what I'll ever sell) -- thanks to Mari at customer support for helping me figure both of these out
-If you transfer items from one location to another, it does NOT automatically sync at the first location across products. But it's simple to go to the Inventory Groups screen and do it manually.

This app feels like a bait-and-switch. The advertised sync and advisory capabilities do not work as described. After running into issues, support asked for access to my account, which I provided, only to receive no response or solution. Two days later, when I followed up, I was told the software “wasn’t working” because the trial had ended and that I needed to upgrade. If the trial limitation was the issue, that should have been disclosed upfront. It makes no sense to request account access, go silent, and then later claim the only solution is paying to upgrade. Poor communication, misleading expectations, and an overall frustrating experience.

Great app so far, little hiccups with product imports but that was most likely my error with setting the conditions correctly, pretty effortless otherwise and the support has been really quick!

We installed this app to solve a straightforward inventory sync issue, and instead it caused a critical outage on our live site. Orders were blocked, our storefront was disrupted, and we lost thousands in sales.

Support has been slow and disjointed. Despite the issue being logged and worked on for 2 days, we're asked to re explain the problem rather than seeing active resolution. This level of response is unacceptable.

prolonged downtime, poor communication, and significant financial impact. We would not recommend this app.

This app works okay most of the time and customer service is responsive, but twice now this app has had software updates which has meant there has been a period of days when products have not synced throwing our inventory off. For an app where the sole purpose is to sync inventory, this is really poor.

Very happy with assistance received from Tracy, she was very prompt and thorough and sorted my problem out. Thanks Easify and Tracy.

This app is helpful. I did need some guidance. They were prompt and helpful. Seems to be working great for my small business.

Needed help configuring the app and the chat service was amazing. Fast, effective and answered all my questions. This app is exactly what you need if you have to track inventory for a product that has multiple SKUs with multiple variants. Thanks again for all the help!

It works if you're okay with manually inputting your inventory. I thought the App will get a master SKU -> sync qty to subsequent SKU, but it's actually more manual where it will make you input the value for the "master SKU" then the app updates the subsequent SKUs' location to the "master SKU" location so their way to "sync" inventory. Ideally I would of liked the app to save/collect the master SKU qty -> push / update that value to all subsequent SKUs qty you assign to match the Master SKU's inventory so it "syncs" all duplicate or subsequent SKU you assigned (for like t-shirts or etc with variants)

Great customer support.