EasyCall ‑ Phone Number & Call

EasyCall ‑ Phone Number & Call

by StilyoApps

Get phone number & phone call + Gorgias integration

4.7 of 5 stars(55 reviews)

Click to call to phone number

Easily design your click to call widget, or call back, mobile view & operating hours. Make phone orders & customer support easier.

CRM call center integration

Record calls and voicemails, see call & call activity. Manage agents & departments- sales, customer support over Gorgias, Reamaze & Crisp

Buy phone number & make calls

Get a business phone number with our web to web (VoIp) call button service, receive international calls for free & make outgoing calls


About EasyCall ‑ Phone Number & Call

NEW - Get business phone numbers through the app!

Did you know that customer calls have an average 30%-50% conversion rate?

EasyCall is the easiest, fastest, and most affordable way to create a call center- for customer support, sales, or any other objective. Your customers will now be able to call you with just a single click.

No need for a business phone number

You can use EasyCall's advanced web based solution to allow customers to call without the need to pay for a phone number. Remove customer's fear of international call fees with this web to web solution. Soon you'll also be able to get a phone number through the app.

Connect multiple phone numbers & devices

Connect your different devices to receive push notifications whenever you are not logged in to the dashboard, to never miss a call. You can connect a phone number to receive calls as a regular phone call and start managing incoming calls. Coming soon: Get a dedicated number using EasyCall.

Why do I need a call center?

As a business owner, you probably already understand the importance of customer support. 86% of customers would pay up to 25% more in order to get a better customer support experience. Provide instant voice support with EasyCall, your customers will love you for it, and spend more in your store.

EasyCall's revolutionary call widget will allow customers to call you without having to type in your phone number, switch to different apps, and most importantly, without interrupting the purchase flow, making it much easier to get phone orders. Native alternative to Sonetel, Aircall, Bitrix, Freshcaller, Ringcentral & Grasshopper

International calls

Since EasyCall is a web based solution, customers can now call you from everywhere in the globe, without worrying about unwanted charges and fees.

Features

  • Buy a phone number
  • Free international calls
  • Agents
  • Departments
  • Connect multiple devices and phone numbers
  • Call forwarding
  • Operating hours
  • Voicemail
  • Make outgoing calls (outbound calls)
  • Call recoding
  • Control widget design
  • Click to call
  • Call button | Call now button | Call us button
  • Advanced call analytics & reporting
  • Gorgias & Crisp integration

Coming Soon

  • Call back button (Callback)
  • Visual IVR
  • Roles - agents and managers
  • Screen sharing
  • Remote control
  • Video calls
  • Call transcripts
  • Capture customer emails/phone number
  • Customer satisfaction surveys (NPS)
  • Live chat
  • Reamzae integration

EasyCall is great for:

  • High ticket items
  • Coffee Shops
  • Lawyers
  • Accountants
  • Personal trainers
  • Designers
  • Agencies & experts
  • Marketers
  • Selling courses
  • Contractors
  • Food deliveries & restaurants
  • Digital products
  • Software & SaaS products
  • Other services

Integrates with

  • gorgias help center,
  • crisp help desk

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

PAY AS YOU GO

Free to install

Call rate may change based on the source and destination of the call & your plan

  • $0.1/min for widget calls
  • Buy a phone number
  • Call forwarding
  • Operating hours
  • Numberless outgoing calls

ESSENTIALS

$20/month

Call rate may change based on the origin and destination of the call

  • 40% OFF on all calls!
  • $0.05/min for widget calls
  • Call recording (3 months back)
  • 3 agents
  • Call recording
  • Voicemail

GROWTH

$50/month

Call rate may change based on the origin and destination of the call

  • 60% OFF calls!
  • $0.025/min for widget calls
  • Call recording (6 months back)
  • 10 agents
  • 5 departments
  • Call recording
  • Voicemail
  • Remove branding

PROFESSIONAL

$100/month

Call rate may change based on the origin and destination of the call

  • 70% OFF calls!
  • $0.02/min for widget calls
  • Call recording (1 year)
  • Unlimited agents & departments
  • Call recording
  • Voicemail
  • Remove branding

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    95% of ratings are 5 stars
  • 4 of 5 stars
    2% of ratings are 4 stars
    (1)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    4% of ratings are 1 stars
    (2)

Most recent reviews

PHYTUR

I had to update my review. We had problems with this app when starting out. The CEO Eric went above and beyond to fix the issues.
It took a while for it to be escalated to Eric though, wish they did that earlier.. Everything is working smoothly with this app.

Boneeto™

Easy call is a very good service and professional app. a good value for my e commerce to upgrade sells. Each time we need a support an agent is resolving my problem very quickly.

Developer reply

July 12, 2021

Thank you for your great review 🎈

GALT webáruház

If you are outside of the US, don't even bother. I was looking around to find out in which countries are they able to provide phone numbers, all I found on their webpage is this: "Prices Worldwide Get started with your local number in a few minutes, for the lowest prices in the market: Buy a number from your country of choice" So I took my time and download the app, register, give my bank details (they don't charge you through Shopify, they charge your bank card) and when I got to the phone numbers, I choose my country and I got a message that said "To get a phone number in this country you have to upload Proof of Address" but there is no button to upload it, i took my time and look around on the page to find out there is no option anywhere to upload these documents. So I messaged the customer service, they were really slow answering my questions. And eventually, they just said "we don't provide phone numbers to the countries that require proof of address" . . . Would it be so hard to put a list of available countries somewhere? Or say that "Sorry we don't provide a phone number to this country" instead of asking for proof of address and there is no way to upload it. And the only reason I write a review about my bad experience is because of the bad customer service. If they would have replied in a nice manner and not 10 minutes apart answers, I would not bother to write this review. ***UPDATE: They contacted me, said sorry, and offered a discount if I remove this review.