Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 22, 2022

Great, helpful and friendly support. Got a response for my problem within a few hours. And the problem got fixed in a day.
Thanks a lot.

JUAdesign
Germany
Over 1 year using the app
Edited December 12, 2017

Fantastic service! The team was extremely helpful in finding a quick solution to an issue that we were having with our popup.

Nuknuuk Canada
Canada
Over 4 years using the app
February 5, 2020

Great app and perfect support! you will get everything you need from a popup and if need any help, they would solve any issue in no time

Colorelaxation
United States
Almost 4 years using the app
June 22, 2020

A really easy to use app that works great on our site. The customer service team were amazing, so quick to respond and super helpful too!

Yawn®
United Kingdom
Over 3 years using the app
Edited June 19, 2020

Super-easy to implement and reliable. A solid and flexible app for putting your custom content into popups and light-boxes.

Ceres Chill
United States
Over 2 years using the app
July 9, 2021

I used this app for my industrial e-commerce website and it works perfectly! I've faced a minor problem and requested some help from the tech team, thankfully they're so professional and solved my issue within 1-2 hours. Super fast support!

Firetech Welding Supplies
United Kingdom
Over 2 years using the app
May 9, 2018

For our store Dennisdeal.com we wanted to increase our conversion in customers leaving without purchasing. With easybox we have implemented a few exit intent popups which gives customers discount codes on certain levels to try to persuade them to buy. Since implementing these exit intent popups we have seen our conversion rise about 20% on similar daily traffic. We are really happy with this but what is really amazing is that the people behind this app, take their customer very seriously. All our questions where answered thoroughly within a very reasonable amount of time. Besides that they were always very hands on to change or implement anything by their own developers without having to ask. Currently we also have their Easysearch app running for our ink&toner search solution. Keep up the good work!

Dennisdeal Com
Hong Kong SAR
Over 2 years using the app
June 29, 2021

The folks at NexusMedia are so responsive and helpful - I have asked them for help on 2 occasions, and they have immediately solved my issue. I am so grateful. And, the app is terrific too. Works just as it's supposed to and gives me exactly the functionality I need for my website. 5+ stars!

Stuttering Therapy Resources
United States
About 1 year using the app
July 17, 2018

Firstly, the app has a beautiful easy on the eyes layout. Its set up in a pretty intuitive way. I do think combining the layout editor and settings of a popup should be in one place, but at the same time keeping them separate keeps the UI clutter free which is helpful in designing popup boxes. So, yeah, they have thought through this app.

Secondly, and more importantly they have the best customer service. I had a very customized request for the popup that I was unable to do it from the native settings or code on my own, so I emailed the support team to help me out. It was about adding autoplay feature to the video (adding YouTube autoplay parameter was adding multiple audio issue) so they customized a whole Javascript code along with CSS styling to make it fit my needs. I even deleted their code by mistake lol and they without any frustration readded it for me lol. On top of that, they did all that in a very prompt and timely manner.

I highly appreciate the app and the customer service/dev team. Keep it up!

Mind Your Language Games
United States
10 months using the app
December 30, 2016

Denys was AWESOME and helped me personalize the app. We are very happy with the customer support through this app.

Tsgtestsite
United States
7 months using the app