SC Easy Redirects

SC Easy Redirects

Reviews (349)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
    318
  • 2% of ratings are 4 stars
    8
  • 2% of ratings are 3 stars
    6
  • 1% of ratings are 2 stars
    5
  • 3% of ratings are 1 stars
    12
What merchants think

Feedback submitted

Merchants highly recommend this app for managing and redirecting 404 error pages, enhancing user experience and SEO. Its bulk upload feature is praised for efficiently handling large volumes of redirects, making it scalable for various projects. The interface is intuitive, with features for complex redirect scenarios and immediate effects. The app is noted for its reliable performance and easy setup, with customer support commended for being responsive and helpful.

August 9, 2018

This app only redirects broken URLs, not existing URLs that you want to redirect. Why would you limit that functionality to only 404 redirects when the app name is "Bulk 301 Redirects"?

Spectrum Ltg
United States
About 23 hours using the app
Shop Circle replied December 12, 2023

Thank you for the feedback you've provided. We're sincerely sorry for any misunderstandings or confusion. With Easy Redirects, we aim to offer a versatile solution that meets various needs, and we're sorry to hear that it didn't meet your expectations in this instance.

We understand you would prefer the functionality to redirect existing URLs, not just broken ones. Your observation about our current main function, which supports only 404 redirects, is insightful and extremely helpful.

While this is indeed our main function at present, we're constantly striving to improve and cater to all our users' needs, so aspects like the one you've mentioned are valuable. We’d love to hear more about your needs and any other suggestions you might have.

Feel free to reach out to our support team through the Shopify support channels for any further questions or suggestions. We assure you that your comments are not taken lightly and that our team will be in touch soon.

Your insights are critical in helping us improve our service, and for that, we're truly grateful. We apologize again for the inconvenience this issue may have caused and look forward to addressing your needs more effectively.

Best regards,
The Shop Circle Team

February 19, 2020

Horrible app. The concept is good but the execution is horrible. I've been trying to do a CSV upload test with only 10 products, and got an error message like 8 times! What a waste of time this is.

Inside Stores
United States
About 1 hour using the app
Shop Circle replied February 20, 2020

Hi there

I'm sorry you've experienced some frustration with the app. Please respond to the email from our support team - they'll get it sorted for you.

If you could consider reviewing your review if our team are able to resolve this to your satisfaction, that would be great.

Best

Eastside Co

2
2