Reviews (349)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for managing and redirecting 404 error pages, enhancing user experience and SEO. Its bulk upload feature is praised for efficiently handling large volumes of redirects, making it scalable for various projects. The interface is intuitive, with features for complex redirect scenarios and immediate effects. The app is noted for its reliable performance and easy setup, with customer support commended for being responsive and helpful.
Refine
-
By rating
I’ve been using this product for six months. When it works, it’s fine. However, I’ve encountered some issues while using SEMRUSH for backlink analysis. I deliberately test the app by clicking on links that SEMRUSH identifies as broken, expecting to land on a 404 page. This should indicate that the app needs to report these as broken links to be fixed, but it often fails to do so.
When I reached out to support, they informed me that URLs ending in .jpg are not supported. I told them there were many more examples, but they ignored me. This was very disappointing.
Just this morning, I tested normal blog post pages from my SEMRUSH backlink report, discovered several more broken links, and SC Easy Redirects still did not detect them. Sadly, I’ve decided to delete the app after relying on it for months with inconsistent results.
I would advise caution when considering this app.
it works, but 25USD/month just to be able to add a couple 301 redirects for active pages is WAAAAAY too expensive. It should have been a one time payment. Or way lower price.
I have installed in my store and today it has not worked, it throws error 500 and due to timezone difference have not received response
Thanks for your review, and sorry you've been having issues installing the app. Our support team work 9am to 5pm UK time - I'm sorry your query fell outside of these hours, however they're now back at their desks! They've sent you an email to start the process of getting the app up and running for you asap.
Kind regards
Eastside Co
App isn't completing any redirects despite multiple tries. Contacted live chat without a reply. Sent an email. Will adjust review once I actually get a reply on how to fix this fundamental issue. Hopefully this triggers the support team to help. Thanks in advanced!
Hi there
I understand our support team are in touch with you now and will make sure the app is up and running for you today.
Thanks!
Eastside Co
It works for one redirect at a time, but does not support wildcards (*) which means you're stuck with the tediousness of trying to get all of your products, pages, posts, and other URLs moved over one by one instead of making things easy and quick with a wildcard.
Hi, thanks for your review. The free version of the app (which you have access to) does allow you to bulk redirect - our support team have emailed you to help with this, so please reply to them and they will help you get this up and running. The app does utilise wildcards - but to take advantage of this feature you would need to upgrade to the premium plan.
Many thanks!
Eastside Co