Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effortlessly integrating product videos from YouTube and Vimeo into their stores. It's praised for its flawless performance, theme compatibility, and customization options. Many appreciate its ability to boost conversion rates. The support team is often highlighted for their prompt and effective help with installation and setup. Merchants also find the app to be a cost-effective solution, eliminating the need for expensive custom coding.

March 12, 2024

Like most Shopify apps, this one required some adjustment after installation. The support team was very responsive and resolved our issues quickly.

ShopPromesa
United States
NexusMedia OÜ replied March 14, 2024

Hi,

Thanks for the review and warm words.

If you need further assistance, contact our 24/7 support team.

Best regards,
The NexusMedia team.

April 30, 2023

great experience, and prompt support. An issue arose in my store with the EasyVideo app, and they responded within two hours of my writing in .

Ken & Dana Design
United States
About 4 years using the app
April 5, 2023

Never use this app they charge automatically extra money from ur account I'm used to that app and they charge me the extra amount I already uninstalled but they charge me.

I also request Shopify for ask refund with them asap

Digital Media Calendar
India
About 1 year using the app
NexusMedia OÜ replied April 6, 2023

Hi there!

We're really sorry for the confusion. Our app is using Shopify Payments and we technically can't charge you after the app removal. We've checked and found out that new billing cycle started just several days before you removed the app, so the payment for the next Billing cycle was already added to your Shopify invoice at the moment the app was actually uninstalled. As you've used the app just several days in that billing cycle, we're happy to issue the refund and our support team already did that and we sent you confirmation and more details to your email.

Best,
EasyVideo team

November 18, 2020

I've been using Easy Video for a couple of years.
It is highly valuable for my shop, as it allows me to better showcase the details of my works.
Also, the supporting team is incredible: an issue at my end occurred, and they stood days helping me fining a solution.
Love!

Maraismara
Italy
Almost 6 years using the app
July 20, 2017

Great app, the videos look great on both mobile and desktop. And, they have fast/efficient customer service. We had to do a little adjusting to get it looking right due to our theme/css and Den took care of it and had it looking great within the first day. All around great experience.

Imprettyfit
United States
Almost 5 years using the app
February 27, 2019

Support was prompt when we had an issue with it showing up on mobile. Now it works like a charm! So far so good!

LUX LED Lighting
United States
Over 4 years using the app
Edited January 2, 2019

I was looking for an easy solution to add videos to my products, and this is it! My website theme was custom built, so the install was a bit tricky but the development team at EasyVideo were quick to help and had the app up and running in no time. Highly recommend this to anyone looking to add video to their site.

Mel Boteri
United States
Over 4 years using the app
September 30, 2019

App works great and is easy to use. I needed it to upload videos to my product images. I used a little help from support to get it started and they were quick to help and got it working within a few hours of downloading the app. I recommend this app!

Kayla Burke Design
United States
About 4 years using the app
December 12, 2016

I use this app on nearly every product I sell. I love the way that it feels like and acts like Amazon.

Support is fantastic, I always appreciate their help when I need it.

Space City Drones
United States
About 4 years using the app
August 15, 2019

Excellent customer service. If the App does not work for your theme, they help you and configure it. 100% recommended. Thank you so much

Latingal
Mexico
Almost 4 years using the app