EAZE Button
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Direct Message chat button - direct customer messaging with business hours & multi-language support.
This app adds a customizable Direct Message chat button to your store. When customers click it, they're instantly redirected with a pre-filled message, making it effortless for them to contact you. You can fully customize the button's appearance, position, and messaging. Advanced features include business hours automation, multi-language support, and popup triggers to boost engagement.
- Instant messaging with pre-filled customer messages
- Fully customizable button design, position, and CSS styling
- Business hours automation - auto-disable outside operating hours
- Multi-language support with localized button text and greetings
- Smart popup triggers to boost customer engagement and sales
Languages
English
Works with
- Shopify Admin
- Google Analytics
Categories
Real-time messaging
Automated responses
Customization
Pricing
Free
Free
Features
- Prefilled Message
- 3 different appearance types
- Change the position of your button
- Visibility settings for mobile & desktop
Pro
$0.89 / month
Features
- Everything from Free Plan
- Business Hours
- Multi Language Support
- Color, size & custom styling
- Dynamic variables
- Google Analytics & Meta Pixel
- Notification badge
- Page Exclusions
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (150)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its direct WhatsApp communication feature, enhancing customer service and potentially increasing sales. They appreciate its ease of installation, user-friendly interface, and customization options. The app includes a visible floating button and offers both free and pro versions. Merchants also praise the reliable performance, prompt message delivery, and responsive customer support, considering it a game-changer for business communication.
Very Very Good
I enjoy most things about this app - except i cannot get in touch with support although I have tried three times over two weeks. Maybe this might get their attention?
"Hello i have been trying to contact support three times now - and no one responds? There is a bug in your new update - it sends an automatic English welcome to my Dutch customers - even though I have tried turning it off - and also writing a Dutch version. It has only happened since your recent update. Please can you get back to me. thank you, Kelly"
Thank you for your review and feedback! We appreciate you using our app.
We understand your frustration regarding support and the welcome message, and we apologize for any confusion.
We’ve responded to your inquiry twice before; please check your spam folder in case our messages ended up there.
To clarify, our app does not have a support system or automated responses. It allows you to create a WhatsApp button with an optional pre-filled message that you control.
If you're not seeing the latest changes to your pre-filled message, you may need to clear your cache or test in an incognito window to ensure you're getting the most up-to-date version, as the data may be cached locally.
We hope this clears up any confusion!
Whatsapps Button by EAZE has been a game-changer for our Shopify store! The seamless integration makes it incredibly easy for our customers to reach us directly through WhatsApp, enhancing our customer service experience. The setup was straightforward, and the app's performance has been flawless. Highly recommend this app for anyone looking to boost their customer support and communication!
Support
App support provided by GTY AG.
Resources
Launched
December 9, 2022
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