EAZE Button
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Direct Message chat button - direct customer messaging with business hours & multi-language support.
This app adds a customizable Direct Message chat button to your store. When customers click it, they're instantly redirected with a pre-filled message, making it effortless for them to contact you. You can fully customize the button's appearance, position, and messaging. Advanced features include business hours automation, multi-language support, and popup triggers to boost engagement.
- Instant messaging with pre-filled customer messages
- Fully customizable button design, position, and CSS styling
- Business hours automation - auto-disable outside operating hours
- Multi-language support with localized button text and greetings
- Smart popup triggers to boost customer engagement and sales
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Shopify Admin
- Google Analytics
Categories
Real-time messaging
Automated responses
Customization
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- Prefilled Message
- 3 different appearance types
- Change the position of your button
- Visibility settings for mobile & desktop
Pro
$0.89 / month
Features
- Everything from Free Plan
- Business Hours
- Multi Language Support
- Color, size & custom styling
- Dynamic variables
- Google Analytics & Meta Pixel
- Notification badge
- Page Exclusions
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (154)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants value this app for enhancing customer communication, boosting engagement and sales. They praise its seamless Shopify integration, easy setup, and user-friendly interface. Customization options align with store branding, and both free and pro versions are effective, with the latter offering message personalization. Installation is straightforward, and performance is flawless, with prompt message delivery. Highly recommended for improving customer service and satisfaction through real-time support and personalized interactions.
I wanted to take a moment to express my heartfelt gratitude for the seamless integration of WhatsApp into our Shopify website. It's truly been a game-changer for our business, and I couldn't be more pleased with the results.
WhatsApp's integration has enhanced our customer experience in so many ways. It has allowed us to provide real-time support and assistance to our customers, helping them make informed decisions and complete their purchases with confidence. The convenience of starting a chat, sharing product information, and even processing orders directly through WhatsApp has significantly boosted our conversion rates.
I enjoy most things about this app - except i cannot get in touch with support although I have tried three times over two weeks. Maybe this might get their attention?
"Hello i have been trying to contact support three times now - and no one responds? There is a bug in your new update - it sends an automatic English welcome to my Dutch customers - even though I have tried turning it off - and also writing a Dutch version. It has only happened since your recent update. Please can you get back to me. thank you, Kelly"
Thank you for your review and feedback! We appreciate you using our app.
We understand your frustration regarding support and the welcome message, and we apologize for any confusion.
We’ve responded to your inquiry twice before; please check your spam folder in case our messages ended up there.
To clarify, our app does not have a support system or automated responses. It allows you to create a WhatsApp button with an optional pre-filled message that you control.
If you're not seeing the latest changes to your pre-filled message, you may need to clear your cache or test in an incognito window to ensure you're getting the most up-to-date version, as the data may be cached locally.
We hope this clears up any confusion!
Has proven to be a very helpful tool to use to engage with customer. Really awesome to be able to quickly give customers feedback or updates on orders and products . Has also help to have the whole sales team available to be in contact with customer. A very use to set up and use add on. its really a must have app
Support
App support provided by GTY AG.
Resources
Launched
December 9, 2022
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