EAZE Button ‑ for WhatsApp

Name: EAZE Button ‑ for WhatsApp
Brand: GTY AG
Rating: 4.6 (147 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.6 (147)
Developer: GTY AG

Direct Message chat button - direct customer messaging with business hours & multi-language support.

This app adds a customizable Direct Message chat button to your store. When customers click it, they're instantly redirected to WhatsApp with a pre-filled message, making it effortless for them to contact you. You can fully customize the button's appearance, position, and messaging. Advanced features include business hours automation, multi-language support, and popup triggers to boost engagement.

Instant messaging with pre-filled customer messages
Fully customizable button design, position, and CSS styling
Business hours automation - auto-disable outside operating hours
Multi-language support with localized button text and greetings
Smart popup triggers to boost customer engagement and sales

Popular with stores like yours: Based in United States

Highlights: Use directly in Shopify admin; Works with the latest themes

Languages

English

Works with

WhatsApp
Google Analytics
Facebook

Pricing

Free

Prefilled Message
3 different appearance types
Change the position of your button
Visibility settings for mobile & desktop

Pro

$0.89 / month

Everything from Free Plan
Business Hours
Multi Language Support
Color, size & custom styling
Dynamic variables
Google Analytics & Meta Pixel
Notification badge
Page Exclusions

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (147)

Overall rating

4.6

Counts per rating level

93% of ratings are 5 stars
136
4% of ratings are 4 stars
6
1% of ratings are 3 stars
2
0% of ratings are 2 stars
2% of ratings are 1 stars
3

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for enhancing customer service through seamless Shopify integration and real-time WhatsApp communication. They praise its ease of installation, user-friendly interface, and customization options, including a floating button that aligns with store branding. The app is affordable, with a functional free version suitable for all business sizes. While support is generally well-reviewed, some merchants have faced challenges in reaching them.

August 26, 2025

In general, the app is not bad, it does its job. When I upgraded to Pro to be able to get click analytics in the chat, I couldn’t do it. Despite having reached out for help, I didn’t find any manual or support. If you just want to chat, it’s fine, but for more sophisticated and analytical purposes, it doesn’t work.

Brazil Design Home

Chile

3 months using the app

GTY AG replied August 27, 2025

We appreciate your feedback and are sorry to hear about the difficulties you experienced with the click analytics feature.

We've checked our records and responded to your support request via email. Please check your spam folder, as our reply might have landed there.

In our email, we confirmed that the event is being sent from your page. To view these events within Google Analytics, please refer to the "See your events in Analytics" section in the official Google Analytics documentation: https://developers.google.com/analytics/devguides/collection/ga4/event-parameters

We are committed to helping you utilize the full potential of our Pro features and apologize for any inconvenience this may have caused.

March 3, 2025

I enjoy most things about this app - except i cannot get in touch with support although I have tried three times over two weeks. Maybe this might get their attention?

"Hello i have been trying to contact support three times now - and no one responds? There is a bug in your new update - it sends an automatic English welcome to my Dutch customers - even though I have tried turning it off - and also writing a Dutch version. It has only happened since your recent update. Please can you get back to me. thank you, Kelly"

Haloplus Nederland

Netherlands

5 months using the app

GTY AG replied March 5, 2025

Thank you for your review and feedback! We appreciate you using our app.

We understand your frustration regarding support and the welcome message, and we apologize for any confusion.

We’ve responded to your inquiry twice before; please check your spam folder in case our messages ended up there.

To clarify, our app does not have a support system or automated responses. It allows you to create a WhatsApp button with an optional pre-filled message that you control.

If you're not seeing the latest changes to your pre-filled message, you may need to clear your cache or test in an incognito window to ensure you're getting the most up-to-date version, as the data may be cached locally.

We hope this clears up any confusion!