EAZE Button
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (149)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer service via direct WhatsApp communication, boosting engagement and sales. It features an easy installation, a customizable floating button, and reliable performance. The app supports real-time updates and personalized recommendations, with a responsive support team. It offers a functional free version and affordable upgrades, making it accessible for various business sizes.
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In general, the app is not bad, it does its job. When I upgraded to Pro to be able to get click analytics in the chat, I couldn’t do it. Despite having reached out for help, I didn’t find any manual or support. If you just want to chat, it’s fine, but for more sophisticated and analytical purposes, it doesn’t work.
We appreciate your feedback and are sorry to hear about the difficulties you experienced with the click analytics feature.
We've checked our records and responded to your support request via email. Please check your spam folder, as our reply might have landed there.
In our email, we confirmed that the event is being sent from your page. To view these events within Google Analytics, please refer to the "See your events in Analytics" section in the official Google Analytics documentation: https://developers.google.com/analytics/devguides/collection/ga4/event-parameters
We are committed to helping you utilize the full potential of our Pro features and apologize for any inconvenience this may have caused.
I enjoy most things about this app - except i cannot get in touch with support although I have tried three times over two weeks. Maybe this might get their attention?
"Hello i have been trying to contact support three times now - and no one responds? There is a bug in your new update - it sends an automatic English welcome to my Dutch customers - even though I have tried turning it off - and also writing a Dutch version. It has only happened since your recent update. Please can you get back to me. thank you, Kelly"
Thank you for your review and feedback! We appreciate you using our app.
We understand your frustration regarding support and the welcome message, and we apologize for any confusion.
We’ve responded to your inquiry twice before; please check your spam folder in case our messages ended up there.
To clarify, our app does not have a support system or automated responses. It allows you to create a WhatsApp button with an optional pre-filled message that you control.
If you're not seeing the latest changes to your pre-filled message, you may need to clear your cache or test in an incognito window to ensure you're getting the most up-to-date version, as the data may be cached locally.
We hope this clears up any confusion!
Whatsapps Button by EAZE has been a game-changer for our Shopify store! The seamless integration makes it incredibly easy for our customers to reach us directly through WhatsApp, enhancing our customer service experience. The setup was straightforward, and the app's performance has been flawless. Highly recommend this app for anyone looking to boost their customer support and communication!
It is very simple to use and super effective! It gets the job done every time and it couldn't be easier to implement/use. We love it!
Perfect support for shopify store. Because WhatsApp is the easiest way to communicate with customers and EAZE providing the best services adding the direct link button integration on you shopify web store.
I wanted to take a moment to express my heartfelt gratitude for the seamless integration of WhatsApp into our Shopify website. It's truly been a game-changer for our business, and I couldn't be more pleased with the results.
WhatsApp's integration has enhanced our customer experience in so many ways. It has allowed us to provide real-time support and assistance to our customers, helping them make informed decisions and complete their purchases with confidence. The convenience of starting a chat, sharing product information, and even processing orders directly through WhatsApp has significantly boosted our conversion rates.
Works great. All good. Nothing to complain.
Excellent app. Very simple and has all the necessary features for your business. I highly recommend this app!
This is by far, the simplest whatsapp app I've used, does exactly what it needs to do and has no, very annoying, messages and steps for the customer like other apps.
Simple, powerful and straightforward.