Powerful new features, services and plugins for your Shopify store
eBay

eBay

Developed by eBay, Inc.

80 reviews
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Price: Custom More info
  • Reach more than 171 million active buyers
  • Manage your store’s inventory and sales channels all in one place
  • Expand your brand footprint on eBay’s global marketplace

Selling with Shopify and eBay


When you integrate your Shopify business on eBay, you can effortlessly sync your products, manage your eBay orders, and increase your sales velocity.


It’s simple to merge your Shopify business onto eBay. eBay’s Shopify partnership gives your business instant exposure to the eBay online marketplace and mobile apps. It has never been easier to increase the visibility of your products and become a better seller.


Here’s what you can do when you sell with Shopify and eBay:


  • Consolidate your inventory and order management fluidly between Shopify and eBay

  • Grow your brand footprint on eBay’s global marketplaces

  • Manage your eBay business policies from inside Shopify

  • Communicate with customers using built-in eBay messaging

  • Increase your selling velocity

  • Showcase your products to more than 171 million buyers on the web and mobile


Now’s the perfect time to get selling with eBay and Shopify. Take your business to the next level, and let our eBay app simplify your multi-channel strategy.


** The eBay sales channel is currently available for eBay.com and eBay.ca (US & Canada only). eBay Motors (Parts & Accessories) and additional geographical markets will be supported in the near future.

eBay reviews

80 reviews
  1. 5 stars (19 reviews)
  2. 4 stars (11 reviews)
  3. 3 stars (3 reviews)
  4. 2 stars (5 reviews)
  5. 1 star (42 reviews)

The app is useless. If I could to give -10 I would give. I have tried to publish one product and I got this msg "Failed to publish offer: A user error has occurred. This listing would cause you to exceed the number of items you can list. You can list up to 5 more items this month".

2h I spent with Shopify support trying to find what is the problem.

posted

Don't expect much from it. The product is full of bugs. You might be able to publish a listing on Ebay, but then you will have to open it in Ebay and fix it (at least fix package type, fix upc code and fix sku ). If you don't fix the package type people won't be able to buy it.
If you create listing with variations, be prepare to also fix the pictures.
That's just some of the bugs. There are also documented "limitations". For example, you suppose to edit Ebay policies in Shopify, not in Ebay. But not all the options are present, so if you follow the instructions you will screw the policies which would screw your listings.
The support is kind of sort of there but don't expect much either. It takes a lot of efforts to get the message across. But even they accept the fact that there is bug or two in the product, it could take a long time to get a fix

posted

WOW!! After this program caused me to cancel 8 orders because items were showing in stock. They closed my account for good!! My feedback is 100%. I had 5 returns because the customer didn't like the way an item fit, color or not something they would wear after all. I always just accepted the crazy returns for good customer service. DO NOT do that because they will use those returns against you. I appealed and they said because there was no way to prove it was the program's error, they denied it. I have been selling for 18 years and they said because of the canceled transactions (that only happened since I had this program) and the few returns, they are staying with their decision. DO NOT USE THIS PROGRAM

posted

nothing but problems so far and the help line ALWAYS goes to VM and the help email has yet to answer me after 3 weeks.... so might be free but there are better apps and this gives me a good idea of why EBay is struggling to compete if this is an example of what they think is customer service ....

posted

Horrible App! Do not not install

posted

Started using this sales channel a few months ago with enthusiasm and started with about 300 products. Knowing there might be bugs I still went all in. Overall the sales channel app is a good platform to quickly get products onto eBay. I've had minor success and got my first sales using it. However, the fees add up quickly. Most importantly my settings keep getting changed, specifically "shipping". For some reason, things keep getting changed to "FREE SHIPPING" even after I do a bulk edit to all products to have "CALCULATED SHIPPING" only. When the margins are so low there is no room for error. This has put me in the red so many times. I have to remember to go in every day and reset the shipping in bulk to calculated vs. free and even then I'm really not sure if it is happening. I contacted eBay over the phone and got the run around from CSR's that have no idea how to handle this and would not let me speak to a programmer. I was on the phone so long I got exhausted and gave up. Even today as I write I just got an order for a popular product and its shipping is free even though I know I did a bulk edit 2 days ago to make sure everything is calculated shipping only. Maybe I'm missing something but I don't think so. eBay really pushes the idea of free shipping so as to become a power seller but they aren't the ones losing money. Everybody makes out except me when this happens. Ebay, my supplier, and the buyer are all happy and who cares if the seller loses money. "Customer satisfaction first," they say. "Join our webinar" to find out how much more money you can lose by keeping customers and eBay happy. I was skeptical about using eBay again for a long time because of the policy of seller comes last. Now I'm back to the same skepticism. I may not use this sales channel app for a while until things get better. Between the high fees and lack of communication, I will be more selective about what gets put on eBay. Sellers last shouldn't be how this business operates. There needs to be balance.

There are other issues with settings. Dimensions and weights aren't loading properly and are inaccurate. All pics don't load. Important things! Why do companies allow other business to be test dummies? Make it right and don't wait for a bad review. Don't you even check your work? I like how they ask to contact them directly instead of leaving a bad review, which I did. Waste of time.

I would like to give a better rating and sell more and make more money. However, until eBay lowers the costs of doing business with them and or backs the sellers as much as buyers, it's not going to happen. I bet the billing will never get adjusted in my favor for these errors either.

UPDATE FEB 5, 2017
There has been no help. They just let me vent until I go away and ignore. Be careful of the fees for auto relisting and quantity. Got a nice relisting bill again even though I set it. END ITEM individually will hopefully stop auto relist. Also just realized it does not refresh inventory automatically. I found a refresh button product map. Seems backward. Why auto relist without refresh?
These are most likely monetizing tricks, not mistakes.

Good luck everyone.

update 3-3-18
Products are still being relisted despite having set to not do so. Got hit again with relisting charges this morning. The only way to avoid this is "end item". There is no bulk edit for this that I see and has to be done individually. A smart way to make free money if ethics are of no concern. I hate complaining. I don't usually. I did try to reach out to developers and ebay again and got ignored, again. Ebay says it's not their problem even though it's their name on it and developers are totally ignoring me now. It does seem that the issue with changing items to free shipping without my knowledge has been, and I use this word tongue in cheek, corrected.

3-7-18 Nope, it's not corrected.

posted

you can not publish the articles, all the time it gives errors that you do not have possibilities to fix

posted

Terrible app. Half the orders did not import, which means angry customers.

posted

i don't like this app i'm not used it and i receive a paiyment (-97$) please refund this amount i'm not used it

posted

Been sticking with it since September. But no luck fixing any of the many issues. They reply fast but never fix the problem. Then after a while close the case as fixed. But they never did anything to try to fix the problem. I have lost tons of sales and my top rated seller is almost destroyed do to the stock not even being close. They blame all the problems on the user or eBay. The app need a lot of work its as bad as LinkFrog was in beta. But that never work proper either so we canceled it and it took a year to get all listing back into ebay compliance. I think i will work if its a single listing. I sell shoes and every time a size sells the listing no longer works . Beware of updates too i found out the hard way a bunch of my listing prices where changed to website price and free shipping. I lost money on all 3 sale to fill. I had no choose if i cancel the order i loss my ebay top rated seller discounts.

posted
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Custom

Free to install, fees may apply

Requirements

Shopify Lite $9/mth Plan or Higher
PayPal account for eBayfree
eBay US or Canada accountfree
Sell in USD or CAD currency

Support & Sales

eBay, Inc.
help@connectebaysupport.com
connectebay.zendesk.com
not provided
Get Support

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Integrations

PayPal
eBay

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