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eBay

eBay

Developed by eBay, Inc.

133 reviews
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Price: Custom More info
  • Reach more than 171 million active buyers
  • Manage your store’s inventory and sales channels all in one place
  • Expand your brand footprint on eBay’s global marketplace

Selling with Shopify and eBay


When you integrate your Shopify business on eBay, you can effortlessly sync your products, manage your eBay orders, and increase your sales velocity.


It’s simple to merge your Shopify business onto eBay. eBay’s Shopify partnership gives your business instant exposure to the eBay online marketplace and mobile apps. It has never been easier to increase the visibility of your products and become a better seller.


Here’s what you can do when you sell with Shopify and eBay:


  • Consolidate your inventory and order management fluidly between Shopify and eBay

  • Grow your brand footprint on eBay’s global marketplaces

  • Manage your eBay business policies from inside Shopify

  • Communicate with customers using built-in eBay messaging

  • Increase your selling velocity

  • Showcase your products to more than 171 million buyers on the web and mobile


Now’s the perfect time to get selling with eBay and Shopify. Take your business to the next level, and let our eBay app simplify your multi-channel strategy.


** The eBay sales channel is currently available for eBay.com and eBay.ca (US & Canada only). eBay Motors (Parts & Accessories) and additional geographical markets will be supported in the near future.

eBay reviews

133 reviews
  1. 5 stars (56 reviews)
  2. 4 stars (20 reviews)
  3. 3 stars (5 reviews)
  4. 2 stars (6 reviews)
  5. 1 star (46 reviews)

July 16
Good news: I am please to report that some of the bugs pointed in the original review were fixed! Also, several new futures were introduced that make the app a bit more useful for eBay sellers with store subscription. I was ready to upgrade the review star rating when I ran into -
Bad news: with the new futures comes new bugs. They are pretty major and can jeopardize your eBay seller performance if you are not careful.
Also, you still suppose to edit Ebay policies in Shopify App and not in Ebay. But still, not all the policy options are present through Shopify interface, so if you follow the instructions you would screw up the Ebay policies which would screw your Ebay listings. Hopefully, this would be fixed in another 3 month

Apr 19
Don't expect much from it. The product is full of bugs. You might be able to publish a listing on Ebay, but then you will have to open it in Ebay and fix it (at least fix package type, fix upc code and fix sku ). If you don't fix the package type people won't be able to buy it.
If you create listing with variations, be prepare to also fix the pictures.
That's just some of the bugs. There are also documented "limitations". For example, you suppose to edit Ebay policies in Shopify, not in Ebay. But not all the options are present, so if you follow the instructions you will screw the policies which would screw your listings.
The support is kind of sort of there but don't expect much either. It takes a lot of efforts to get the message across. But even they accept the fact that there is bug or two in the product, it could take a long time to get a fix

posted

Worst mistake I have ever made. Listed thousands of products and app does not keep up with pricing or inventory changes in Shopify. Shows under Shopify Ebay one thing but actual ebay another. So when another store lowers price 1 cent means 0 sells since I cannot adjust. Shopify support cannot help since Ebay supports the app and you can only email them or leave a message. Their response was to submit each item one at a time so they can resync. Then it was we will submit to a developer that was days ago and have not heard from again. DOES NOT WORK DO NOT USE

posted

Absolutely terrible, don't waste your time

posted

Install this app almost a month ago. Took me 25 days to get my 1st sale. EBay would not let the check out happen through Shopify. The check out had to go through them. EBay did not push the sale back to Shopify so my metrics are off. My inventory is off. I had to adjust my inventory manually on my store and on Shopify. Shopify keeps trying to push to relist the item on EBay even though I have the item marked as can not purchase without inventory and the inventory is at zero. This app has been a nightmare. EBay is saying it's on Shopify's end and Shopify is saying it's on EBay's end. Now all my items on EBay are showing hash lines for views. Not happy at all.....

posted

Please FIX this app! It doesn't work very well and to accomplish actually publishing something is a small miracle.

posted

The app doesn't work. Period. End of story. This review is to let you know not to waste your time. For more than 2 months I've worked with people who claim to be at ebay. The nonsense from them has been incredible. Don't bother contacting the support link unless you want to lose all faith in humanity. They either A - have no idea what they are doing, in which case one has to wonder how they are employed by ebay of all companies or B - were lying about trying to fix the problem. If you can't fix the app in 2 months time you're either not trying or incompetent. And Shopify has the audacity to waste our time with a blog post about how to sell on ebay. Look at the apps you allow in your store. Make sure they work. Many don't. I even created a new ebay and paypal account because one of the excuses fed to me was that the issue had to do with some accounts. It doesn't. Total waste of my time. Don't waste your time. They even beg you to contact them before leaving a negative review. They asked me to change my review before they even fixed the problem. Try cleaning up your mess instead of trying to do damage control. The reviews will be positive if you put something out that isn't useless garbage. I always knew ebay to be a pretty bad company in terms of tech but this is a new low. Please read the other reviews and you'll see that the glowing positive ones are clearly fake. Shopify really deserves some blame here too. This has really lowered my opinion of them for allowing this garbage in their app store but then again the Amazon app doesn't work either so it's a pattern of not caring and taking their customer for granted. You reap what you sow.

posted

It's full of bugs and very slow.
*When I try to sync the item, even though I fill item specifics they wont appear on the ebay listing.
*Then when I go to update them on ebay, after submiting it, ebay won't show me the BUY NOW button.
*Also, eBay motors category doesn't exist here. I have to update the category manually on ebay's site.
*It can't list item with variants.
*Also, when i try to Link and sync my existing eBay listings to my Shopify products, it will show me "No new items are available to link".
People who developed this app should be fired. This is a real failure and I can't imagine ebay owns this. Even a bunch of kids could develop a better app.

posted

nothing but problems so far and the help line ALWAYS goes to VM and the help email has yet to answer me after 3 weeks.... so might be free but there are better apps and this gives me a good idea of why EBay is struggling to compete if this is an example of what they think is customer service ....

posted

Horrible App! Do not not install

posted

Started using this sales channel a few months ago with enthusiasm and started with about 300 products. Knowing there might be bugs I still went all in. Overall the sales channel app is a good platform to quickly get products onto eBay. I've had minor success and got my first sales using it. However, the fees add up quickly. Most importantly my settings keep getting changed, specifically "shipping". For some reason, things keep getting changed to "FREE SHIPPING" even after I do a bulk edit to all products to have "CALCULATED SHIPPING" only. When the margins are so low there is no room for error. This has put me in the red so many times. I have to remember to go in every day and reset the shipping in bulk to calculated vs. free and even then I'm really not sure if it is happening. I contacted eBay over the phone and got the run around from CSR's that have no idea how to handle this and would not let me speak to a programmer. I was on the phone so long I got exhausted and gave up. Even today as I write I just got an order for a popular product and its shipping is free even though I know I did a bulk edit 2 days ago to make sure everything is calculated shipping only. Maybe I'm missing something but I don't think so. eBay really pushes the idea of free shipping so as to become a power seller but they aren't the ones losing money. Everybody makes out except me when this happens. Ebay, my supplier, and the buyer are all happy and who cares if the seller loses money. "Customer satisfaction first," they say. "Join our webinar" to find out how much more money you can lose by keeping customers and eBay happy. I was skeptical about using eBay again for a long time because of the policy of seller comes last. Now I'm back to the same skepticism. I may not use this sales channel app for a while until things get better. Between the high fees and lack of communication, I will be more selective about what gets put on eBay. Sellers last shouldn't be how this business operates. There needs to be balance.

There are other issues with settings. Dimensions and weights aren't loading properly and are inaccurate. All pics don't load. Important things! Why do companies allow other business to be test dummies? Make it right and don't wait for a bad review. Don't you even check your work? I like how they ask to contact them directly instead of leaving a bad review, which I did. Waste of time.

I would like to give a better rating and sell more and make more money. However, until eBay lowers the costs of doing business with them and or backs the sellers as much as buyers, it's not going to happen. I bet the billing will never get adjusted in my favor for these errors either.

UPDATE FEB 5, 2017
There has been no help. They just let me vent until I go away and ignore. Be careful of the fees for auto relisting and quantity. Got a nice relisting bill again even though I set it. END ITEM individually will hopefully stop auto relist. Also just realized it does not refresh inventory automatically. I found a refresh button product map. Seems backward. Why auto relist without refresh?
These are most likely monetizing tricks, not mistakes.

Good luck everyone.

update 3-3-18
Products are still being relisted despite having set to not do so. Got hit again with relisting charges this morning. The only way to avoid this is "end item". There is no bulk edit for this that I see and has to be done individually. A smart way to make free money if ethics are of no concern. I hate complaining. I don't usually. I did try to reach out to developers and ebay again and got ignored, again. Ebay says it's not their problem even though it's their name on it and developers are totally ignoring me now. It does seem that the issue with changing items to free shipping without my knowledge has been, and I use this word tongue in cheek, corrected.

3-7-18 Nope, it's not corrected.

posted
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Custom

Free to install, fees may apply

Requirements

Shopify Lite $9/mth Plan or Higher
PayPal account for eBayfree
eBay US or Canada accountfree
Sell in USD or CAD currency

Support & Sales

eBay, Inc.
help@connectebaysupport.com
connectebay.zendesk.com
not provided
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