EcoCart: Carbon Neutral Orders

EcoCart: Carbon Neutral Orders

Free to install
Rating (4.6)
Reviews
Developer

About this app

Launched

May 14, 2020

Languages

English

Categories

Donations

Works with

Checkout, recharge, yotpo, loyaltylion

A sustainability platform that calculates and offsets the carbon emissions of online orders.

Drive online conversions by creating transparency around the ecological footprint of orders and offering a solution to offset said footprint. Then leverage insights from shoppers' sustainable behaviors to re-engage them and drive further action leading to higher lifetime value.

Drive online conversions by creating transparency around the ecological footprint of orders and offering a solution to offset said footprint. Then leverage insights from shoppers' sustainable behaviors to re-engage them and drive further action leading to higher lifetime value. more
  • Carbon neutral checkout
  • Sustainability analytics and insights
  • Multi-page sustainability experiences

Pricing

External charges may be billed by EcoCart separately from your Shopify invoice. Learn more

Free

Free

All charges are billed in USD. See all pricing options

154 reviews

Overall rating
4.6
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customization features. It's highly valued for enabling businesses to offset carbon emissions, aligning with sustainability goals. The app's customer service is praised for its quick and efficient responses. Merchants report increased sales and conversion rates due to customers frequently choosing the carbon neutral option. The app's dashboard offers useful analytics and its support for sustainability projects boosts brand reputation.

October 10, 2023

Although I like the product and the installation process was quick and smooth, we've been with EcoCart for over 6 months and each time we have been overbilled. I've emailed each time regarding this issue and promised it is fixed, including a guarantee from VP of Sales Trevor Fox, and yet it keeps happening. Unfortunately it has happened again this past month, and despite emailing my CSM and Trevor twice now, I have yet to hear a response—completely unprofessional. If it wasn't for such poor customer service, at even the VP level, I would give 5 stars.

SoulKu
United States
6 months using the app
September 11, 2023

Great app and AMAZING customer service. I've been working with Marina and...WOW... it has been such a great experience. Fast answers and consistently providing service and results above what I was even hoping for! Thanks! Highly recommended.

Mega Fluffy
United States
2 months using the app
Edited February 27, 2023

We highly DISCOURAGE the use of Ecocart and will never recommend it again. We disabled the app from September 2021 after finding an alternate solution and confirming with the team that we wouldn't be charged moving forward. However, they began charging us again in January, explained that they had migrated to a newer version of their widget so it was automatically enabled on our store again; this was done WITHOUT ANY NOTICE. Furthermore, given that they have retired the offsets for donations collected, there won't be any refunds. We cannot trust a company that is not transparent with their updates or integrations and continues to charge without any warning even after we disabled it. Although we support carbon neutral delivery, there are many alternative, more trustworthy solutions available, and we do not recommend Ecocart.

advene
United States
Almost 2 years using the app

About this app

Launched

May 14, 2020

Languages

English

Categories

Donations

Works with

Checkout, recharge, yotpo, loyaltylion

Built by EcoCart

About EcoCart

4.6 average rating

4 years building apps for the Shopify App Store

340 Fremont St, Suite 301, San Francisco, CA, 94105, US

Support

Send a message

support@ecocart.io

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