Reviews (156)

Overall rating
4.6
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for offering carbon-neutral shipping options, enhancing brand image and aligning with sustainability goals. It's easy to install and integrates seamlessly, featuring customizable widgets and an opt-in option at checkout. The dashboard provides valuable analytics on carbon offsets, and the customer support is responsive and effective, improving user experience and customer engagement.

June 29, 2020

Excellent app, excellent support by Dane. I had a bit of trouble with the install and Dane with quick to reply and assist with fixing the issue. The app looks great in the Checkout page and aligns well with our environmental values. Thanks!!!

Qi Traditions
Canada
3 months using the app
April 26, 2022

The app is not only easy to install but it's also got AMAZING customer support! A great app for a great cause. Highly recommend.

nudge
Canada
3 months using the app
August 18, 2020

Easy to install and over 50% of our customers are using it to make a difference. Would highly recommend.

cinder + salt
United States
3 months using the app
December 27, 2020

We’ve used this app to make all our orders carbon neutral and it is dope. I think in this era this app should be a must. I was not tech savvy and was a bit scared to tamper with the codes. So I asked for their help. Then these guys replied promptly and went above and beyond to help me. Excellent support team, especially Dane. Thank you guys. Keep up the good work. You are awesome.

Gim's Design
Sri Lanka
3 months using the app
Edited September 29, 2021

Perfect customer care. Had issue with customization, they reached to me and made it work for us. Great great great. We love that our customers can have carbon neutral orders.

Aiva Yoga
Czechia
3 months using the app
April 27, 2021

This app is the answer to all your carbon-offsetting prayers. It's taken the stress out of needing to make sure we are doing all we can to be carbon-neutral. Our customers want to play their part and EcoCart has helped them help us to help the planet! Dane (the owner) has been a pleasure to deal with and is super responsive and patient. He's also been amazing at getting the app to look just how we need it to on our checkout. The process for us and our customers is effortless and it makes all the difference. It's so rewarding seeing our collection amounts and the amount of trees that it equates to on our dashboard. Cannot recommend this app enough.

GardenistaUK Store
United Kingdom
2 months using the app
June 26, 2020

This app is easy to use and the team was so helpful when we had some problems. They worked tirelessly to make the changes so that we could get everything installed and communicating with our system. You definitely won't regret downloading this app!

Coalatree
United States
2 months using the app
June 25, 2022

I am very happy with this app overall! The widgets looks clean and modern compared to some apps i looked at. The support was off the hook! Austin was very attentive with amazing communication. Everything looks great on the website!

Flex Kicks
Netherlands
2 months using the app
September 11, 2023

Great app and AMAZING customer service. I've been working with Marina and...WOW... it has been such a great experience. Fast answers and consistently providing service and results above what I was even hoping for! Thanks! Highly recommended.

Mega Fluffy
United States
2 months using the app
July 17, 2020

EcoCart is exactly what my brand needed to help offset the environmental effects of shipping. This makes me feel better about the waste we produce and it also resonates well with our audience. The app was easy to implement and they helped me with the look and feel so that the tool fits into the theme nicely. I recommend this to any shopify store, fantastic value and fantastic cause!

Time-Peace
United States
2 months using the app