Reviews (156)

Overall rating
4.6
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for offering carbon-neutral shipping options, enhancing brand image and aligning with sustainability goals. It's easy to install and integrates seamlessly, featuring customizable widgets and an opt-in option at checkout. The dashboard provides valuable analytics on carbon offsets, and the customer support is responsive and effective, improving user experience and customer engagement.

August 28, 2020

Very easy to install and very appreciated by customers. Customer service has also been on point, I would recommend.

Clark Street Mercantile
Canada
About 3 years using the app
December 3, 2020

Great app that's totally aligned with what we live and breathe at littlewine.co and allows us offsetting the emissions from our shipments. The customer service is incredible too - fast, friendly & super helpful.

LITTLEWINE
United Kingdom
About 3 years using the app
July 28, 2021

Once I read what Eco Cart did I instantly recognized the value in the service. Many people are becoming more aware of their environmental impact so it only made sense to give them means to offset their imprint. I was happy with how quickly everything got set up. All my questions were answered within a day. Great job EcoCart.

Dew South
Canada
Almost 3 years using the app
January 24, 2021

Great support for installation and configuration with a bunch of visual assets to adapt to my store or inspire us in the right direction. Flawless customer service and every single purchase in the last 3 days since installation added the carbon neutral option and increased my conversion rate at the same time. 5/5 Highly recommend.

Meo Marley's Herbal Blends
Canada
Almost 3 years using the app
August 4, 2021

Great app to make orders carbon neutral. Our customers love it, it tracks the weight of items to estimate it's carbon footprint and then you can offer for your customers to pay to make it carbon neutral or pay for it as the business.

Peanut and Poppet
United Kingdom
Over 2 years using the app
Edited December 10, 2020

10/10 recommend EcoCart. Their team completed the setup within my store aka I did close to nothing to provide this great option to my customers. When I had a question about EcoCart within my store I got a response before I finished a cup of coffee, 5 star customer service. I wish more places I personally shop at provided the option of paying a little extra to make my orders carbon neutral...

Glamping Granola
United States
Over 2 years using the app
November 17, 2020

Awesome support. I'm super busy and technically challenged and Dane at EcoCart took care of everything. The best part though, is after I lamented a lack of Canadian Projects on their roster they added one of my suggestions. Now my Canadian customers, buying a Canadian products can carbon offset by planting trees in Canada!

Untamed Feast Inc.
Canada
Over 2 years using the app
December 10, 2020

Easy to use, and it's nice to know that I can do a little bit of good. I let my customers choose to offset on their own, and most of them do.

stace of spades
United States
Over 2 years using the app
July 27, 2021

EcoCart is a great fit in our mission to be environmentally friendly and sustainable. Our customers have let us know they appreciate the option, and we typically see an adoption rate on over 10% of our orders. Setup was very quick and easy. I'd highly recommend it to any brands looking for an easy way to help save the planet.

Ritual Zero Proof
United States
Over 2 years using the app
December 16, 2020

App was easy to use and very quick to install! The customer service was very quick and they answered all my questions in a timely manner. A great idea with great execution, and I'm glad to allow customers with the option to make their order carbon neutral!

shweep
United States
Over 2 years using the app