Reviews (156)

Overall rating
4.6
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its carbon-neutral shipping options, which align with sustainability goals and boost customer loyalty. It is easy to install, integrates seamlessly, and offers customizable features to fit store themes. The dashboard is useful for tracking the impact of carbon-neutral orders. Merchants appreciate the smooth operation and compatibility with other store functions. Customer support is noted for being responsive and effective, with quick issue resolution and commendable service from team members.

April 18, 2022

This is a great app for anyone looking to offer carbon offsetting for their customers and was very easy to install. Austin provided excellent customer service. Answering all my questions in a timely and professional manner while I was researching different apps and even jumping on a phone call with me.

The Savvy Elephant
United States
Over 1 year using the app
August 9, 2022

Really amazing app for offset CO2 and support great projects about sustainability!! The customer service is on another level, super kind and quickly to assist me with everything I need, I'm really really satisfied with this app, I couldn't recommend it more!!

Erynoole
Italy
Over 1 year using the app
May 28, 2020

Fantastic app and incredible customer service. They contacted me to ask if I needed help integrating and it was complete in a matter of minutes. It's a fantastic option which I think all stores should integrate! I can't wait to start making my store more carbon conscious. Thanks Dane & team!

Down By The Banks
Australia
Over 1 year using the app
April 27, 2022

The Ecocart team was really helpful with the set-up when we were having trouble with a few things, I highy recommend contacting them if you get stuck. This has been a great addition to our online stores, 80% of our customer base is already chosing to offset their carbon emissions with each purchase. Our only regret is not doing this sooner!

to112-ca
Canada
Over 1 year using the app
July 27, 2021

I couldn't figure out how to install and get the app to run seamlessly when I first installed it. However the team was super helpful and quick in assisting me with the setup and getting the app to run perfectly. My customers love it and so do we! Thanks & keep up the good work.

Kosha Yoga Co
India
Over 1 year using the app
October 25, 2021

EcoCart has been a great addition to our site. They were super responsive in setting up on our cart and checkout page. Our customers love having the option to make their order carbon neutral.

Yoloha Yoga
United States
Over 1 year using the app
July 28, 2021

The app was easy to install, and Dean was right on top of the few questions we did have. We've also been pleasantly surprised by how many of our customers are choosing to make their orders carbon neutral!

Endurance Tap
Canada
Over 1 year using the app
March 23, 2021

App works seamlessly and you can customize basically anything you want! Support is great as well - they will try to help you even if you don't need it at all ;)

alternativefishinglures
Slovakia
Over 1 year using the app
December 10, 2020

KAIBAE and our customers LOVE EcoCart! We are so proud to have this app for our clients at checkout. EcoCart is seamless and easy to install and use and we see that most of our shoppers opt in for EcoCart! It makes them feel good to offset their carbon footprint and to be able to give back. Checking on the box for EcoCart is a win-win-win for the environment & preserving biodiversity, for our consumers and it continues to be an extremely positive addition to our gokaibae.com store. Barbara Maes, Founder KAIBAE Wellness

Kaibae Organic Baobab Products
United States
Over 1 year using the app
July 8, 2022

Great app! Customer service was great and helped us try the add to cart option off vs on. Toggling it on had a much better participation rate with zero customer complaints. So we're happy to keep it there so our customers can offset the emissions from their orders.

YoRo Naturals
Canada
Over 1 year using the app