Reviews (156)

Overall rating
4.6
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for offering carbon-neutral shipping options, enhancing brand image and aligning with sustainability goals. It's easy to install and integrates seamlessly, featuring customizable widgets and an opt-in option at checkout. The dashboard provides valuable analytics on carbon offsets, and the customer support is responsive and effective, improving user experience and customer engagement.

July 8, 2022

Great app! Customer service was great and helped us try the add to cart option off vs on. Toggling it on had a much better participation rate with zero customer complaints. So we're happy to keep it there so our customers can offset the emissions from their orders.

YoRo Naturals
Canada
Over 1 year using the app
May 25, 2021

Amazing app! Customers love this option and so do we! Cant recommend this app enough and unreal customer service if you have any question or query! Cheers EcoCart!!

JARA HOUSE
United Kingdom
Over 1 year using the app
August 2, 2021

Great service. The integration into our Shopify Plus account was fairly easy. The company was responsive to our questions and helpful in providing solutions.

Grow Organic
United States
About 1 year using the app
August 4, 2021

Dane is a great partner to work with! We onboarded with EcoCart awhile ago during the pandemic and customers valued the opportunity to reduce their carbon footprint

Spritz Tea
United States
About 1 year using the app
July 27, 2021

EcoCart is a fantastic app and organization. Customer service could not be any better. They listen, take action and help solve any issues that come up with rolling out, which were very few. I think every store on Shopify should have it enabled. Please reach out to me if you want any further detail. ward@heidicarey.com

Heidi Carey
United States
About 1 year using the app
December 14, 2020

This app aligns perfectly with our business model. The ease of use, customization, overall transparency, and of course, the customer service, can not be beat. This was one of the few options on the Shopify App Store that provided true customer-facing customization, along with a great back-end dashboard with statistics and analytics. Also, the EcoCart team responded quickly to all support emails and fully customized our shop experience within 48 hours. Can't ask for better customer support than that! We compared three or four of the competitor apps, but EcoCart regined supreme. Highly recommend!

HOUSE OF ZZ
United States
About 1 year using the app
August 10, 2021

Simple to install, nice option to have. Our products are eco-conscious so it is nice to offer customers a solution at checkout to offset shipping emissions.

Cheese Grotto
United States
About 1 year using the app
August 30, 2022

I love this app!! It has so much diversity in the projects you can use along with such an awesome add-to-cart button. Get this app today!

Jasmine's Home & Co
United States
About 1 year using the app
October 15, 2021

Amazing company with passionate team! Setup was seamless and beautifully matched our site UI. Highly recommend!

Hanalei Company
United States
About 1 year using the app
December 11, 2020

We love this app! Our customers have left product reviews mentioning how much they liked the carbon neutral feature. We had a few minor formatting issues in the beginning but Dane is super helpful and fixed them right away. Excellent customer service. Very responsive. 5/5

MERGE4
United States
About 1 year using the app