Reviews (156)

Overall rating
4.6
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for offering carbon-neutral shipping options, enhancing brand image and aligning with sustainability goals. It's easy to install and integrates seamlessly, featuring customizable widgets and an opt-in option at checkout. The dashboard provides valuable analytics on carbon offsets, and the customer support is responsive and effective, improving user experience and customer engagement.

November 16, 2022

A must-have app! It has a nice modern look and a great support team, and overall, it's for a noble and very important cause. Very glad to have Eco-Cart on my store

Revelmy
Spain
9 months using the app
July 29, 2021

EcoCart is awesome. Their team and customer support top notch. They helped work out a few kinks with custom CSS for my store. And the product helps us (and out customers) to do our part to fight climate change.

Troop Beverage Co.
United States
8 months using the app
August 2, 2021

As a company that stands for environmental and cultural preservation, we are grateful that a majority of our customers choose to be carbon neutral through the EcoCart app. We hope more companies will be environmentally responsible in protecting Mother Earth.

Herbalaria
United States
8 months using the app
April 19, 2022

Great customer service! Austin was helpful and clear about the next steps. The design of the EcoCart checkout was simple, clean, and professional-looking.

LYFT-RX
United States
7 months using the app
May 18, 2022

Austin from customer service was super helpful and helped me set EcoCart on my two expansion store and the app works perfectly, our customers are getting on board! Thank you.

TEAMM8 Australia
Australia
7 months using the app
May 17, 2022

The customer service from EcoCart is superb!! We had trouble with our set up since we sell our products by gram but EcoCart went above and beyond to fix this problem for us and even upgraded the appearance for us!! So excited to work with EcoCart for the environment!

Hidden Gems
Hong Kong SAR
7 months using the app
March 30, 2022

Awesome customer service, they will do all the heavy lifting for you. You have to integrate this into your store, there isn't any downside. Will leave out listing the benefits, easy to figure.

True Tribe
India
7 months using the app
April 8, 2022

Easy to implement and great value for sustainability conscious customers. Very easy for small companies who would like to help with the carbon footprint compensation.

TESSA
Chile
7 months using the app
March 2, 2022

Super easy to use AND great customer service. Almost all of my customers keep this option turned on.

Basbas
United States
6 months using the app
March 2, 2021

The embedding of donation box was flawless. I needed help with some mobile display Dane got it done right away. Thanks for good service.

Pamisva.com
United States
6 months using the app